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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had what was probably a minor problem with my iPhone, but not minor for me! Efficient, friendly, quick service. I cannot recommend HC highly enough. Wonderful to have proper service! Thank you. Ka... Ver más

Valorada con 5 estrellas sobre 5

Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... Ver más

Información sobre la empresa

  1. Servicio de reparación de computadoras
  2. Tienda de reparación de teléfonos celulares
  3. Servicio de reparación de teléfonos

Escrito por la empresa

Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

MacBook repair

Thank you for taking my MacBook in so quickly, on the day when I needed it to be repaired and doing the work in the day. You replaced the bass speaker and cleaned it internally on the 13th May and I needed it on the 14th. Everything is working perfectly.

13 de mayo de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thanks Dave, glad we could help out with your MacBook repair. Thanks for the review!

Valorada con 5 estrellas sobre 5

My wife's I-Pad pro cost me about …

My wife's I-Pad pro cost me about £1350 from Comet and after 9 months it stopped charging. Took it back to Comet and they were a waste of space blaming my wife for damaging it. We took it to Howard Conrad and they were amazing. no fuss, fast repair, and low cost. I have no hesitation in recommending this company for their fast, friendly service.

1 de mayo de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Hi Dave, it's stories like this that prove how important independent repair shops are, the large companies just want to sell you a new device. Thanks for the great review!

Valorada con 5 estrellas sobre 5

Water logged!!

I accidentally dropped my iPhone in a bowl of soapy water. In desperation and with little hope for its recovery I contacted Howard Conrad on Leeds Rd Harrogate. Danny accepted the challenge, persevered and miraculously has dried it out and with a couple of replacement parts has retrieved 99% of its functions. I can live without facial recognition! It was a gift from my son for a special birthday so very very relieved and grateful for his expertise.
I was also kept informed of progress which was helpful.

9 de mayo de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thanks for the great review Janet. It's great to hear you appreciated the service, and we managed to keep your iPhone alive!

Valorada con 5 estrellas sobre 5

Needed battery replacement on iPhone

Needed battery replacement on iPhone. Booked appt. Job carried out satisfactorily. Staff (Danny) was friendly and informative. I’ve had no issues at all with the replacement battery. The iPhone is working precisely as it did before…. with a longer battery life, of course. Danny had warned me I might get notifications from apple software in the iPhone about not recognising the battery; but that hasn’t happened. Great job. No hesitation about recommending them.

1 de mayo de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Hey Malc! Thanks for the great review!

Valorada con 5 estrellas sobre 5

Had to get my meta quest controllers…

Had to get my meta quest controllers fixed amazing job done very quick and great quality of service they kept hold of them longer as I had appointments to go to when they were ready with no hassle.

22 de abril de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thanks for the review Ryan, and please let us know if you have any further issues with your Meta quest.

Valorada con 5 estrellas sobre 5

Found them via a web search

Found them via a web search, followed the instructions to send. Great comms from them throughout and my HomePod works and has a guarantee. Job done

30 de abril de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Hi Tom, we appreciate you taking the time to leave us a review. We're glad we could get your HomePod back up and running.

Valorada con 5 estrellas sobre 5

Experts with Macs

When your computer goes wrong, Howard Conrads take the stress out of a very stressful situation! They are knowledgeable, helpful and honest and offer a quick service so you can get back to work! I'd recommend them to anyone.

24 de abril de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thanks for the great review Cathy!

Valorada con 5 estrellas sobre 5

Fixing Joysticks

Did an amazing job in fixing my joysticks and have gotten it back to me in a timely manner

2 de mayo de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thanks for the review. Hopefully this is the end of your stick drift issues!

Valorada con 5 estrellas sobre 5

very good communication

very good communication, called me to check on the fault. Fast repair and well packed when returned.
A really good experience and service - and a really good repair price, not much else to say but a really good company.

22 de abril de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thanks for the review David! I am glad you chose us to fix your HomePod 😀

Valorada con 5 estrellas sobre 5

Fantastic, inexpensive service

I talked to someone from Apple but we couldn’t sort out my problem. They told me I needed to take my computer into the Apple shop in Leeds. ( a long way from home. ) I told my wife, and she advised me go to see Howard Conrad, just down the road. She told me that they had sorted out her IPhone very quickly and easily, and refused to take any payment.
I had a problem with my backup system. They explained that they were very busy, so it would take a long time.
They rang me about 3 days later, said it was all sorted out. I went down straight away to collect. They just charged me £25. The man even took my desktop down to my car. I just had to take my hard drives.

Amazing service, now my backups are no problem. Wish I hadn’t wasted all that time with Apple !

9 de abril de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thank you very much for the review, let us know if you have any further issues with your backups!

Valorada con 5 estrellas sobre 5

Excellent professional service

Excellent professional service. They solved the problem in a cost effective manner.

31 de marzo de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thank you for the review Toby! Glad you were happy with our service.

Valorada con 5 estrellas sobre 5

Fabulous service!

The people i spoke to and interacted with were friendly, helpful & thorough in their advice. I felt that the price i was charged for the service was very fair. I had two devices data cleaned, and all photos & videos stored on them saved to memory sticks (which i supplied), and was charged £84. I am more than happy to leave a very positive review - you deserve it!

1 de abril de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thank you for taking the time to leave us a review Kathleen and sharing your experience! 😀

Valorada con 5 estrellas sobre 5

Superb

Superb, knowledgeable staff, speedy work, and a personal call to explain complicated factors in the repair. I highly recommend Howard Conrad for all things Apple

2 de abril de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thank you Andy for leaving us a review. I appreciate the kind words.

Valorada con 5 estrellas sobre 5

Excellent service.

Excellent service.
I spilt coffee on my MacBook Pro keyboard, I thought that was the end of that. I got it into HC the same morning, and after a couple of weeks my MacBook, was up and running again for the agreed price.

28 de marzo de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thanks for the review David, and thanks for giving us the opportunity to fix your MacBook Pro.

Valorada con 5 estrellas sobre 5

Thank you for fixing our family iPad!

What a nice company - really cool waiting area! But really easy to work with, a perfect fix done on our iPad, and a 3-year warranty really makes it worth the money! Thank you very much.

17 de marzo de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Glad you like our waiting room! Thanks for the review Douglas. 😀

Valorada con 5 estrellas sobre 5

MacBook Pro fix

Took my MacBook Pro in on a Tueswith the battery exploding and the touch plate cracked and damaged as a result. They rang me Weds to say the job was done and they charged what they agreed. Computer looked as good as new! Excellent

26 de marzo de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

That's great to hear! Thanks for leaving us a review Steve.

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