Hoxton Gal Opiniones 

171
•
TrustScore: 2.5 sobre 5

2,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

No refund despite proof of tracking! Absolute scam. I ordered an item from Debenhams that was supplied by this company. I returned it because it didn't fit and sent them screenshots of both the posta... Ver más

Valorada con 5 estrellas sobre 5

I needed some help regarding my lost package and Haxton Gal helped me a lot. They went an extra mile and posted my parcel to Klass, which was sent to them mistakenly because of Debenhams fault. I real... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So happy with the Hoxton gal’s customer service, what a great experience after problems with another online company. I am really pleased the way my query was dealt with by Asli, who responded promptly... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Hi, this product was sent back as the colour was not right, I have sent several E-mail with proof if posting but I keep getting failed E-mail doesn't exist, I bought through Debenhams who haven... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

Hoxton Gal elegantly combines the classical chic and the modern sophistication every woman seeks in their daily life. With a young and fresh approach in mind, we introduce playful flairs of wild prints to timeless class.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 32% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,7

Todas las opiniones

(171)

36 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Great customer service

Great customer service.
I have a couple of items which are great quality, however I returned a recent purchase as they didn't suit me. There was an issue with the refund which was corrected immediately with no hassle at all. Thank you

1 de febrero de 2022
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Francesca, You can always ask for help from our Customer Service Team to find your size. Because we are always here to help you, if you need us! :) Happy Future Shoppings! - Hoxton Gal Team

Valorada con 4 estrellas sobre 5

The quality of the products is amazing…

The quality of the products is amazing however I couldn't find the right size for me -shame! Great customer service though, thank you HoxtonGal!

21 de enero de 2022
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Gokce, We are very glad that you were satisfied with our service. You can always ask for help from our Customer Experience Team to find the right size for yourself. Thank you for choosing us! :) - Hoxton Gal Team

Valorada con 5 estrellas sobre 5

Great experience all round

Great experience all round, loved the designs, quality and easy ordering & delivery of the clothes I bought. Will definitely be using again!

14 de enero de 2022
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Rebecca, Thanks so much! Happy future shopping! :) - Hoxton Gal Team

Valorada con 5 estrellas sobre 5

I absolutely love my Hoxtongal pieces

I absolutely love my Hoxtongal pieces, fit perfectly and delivery was superb! A great affordable brand with lots of fashionable items on offer xx

8 de enero de 2022
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Caroline, This is lovely to read! Thanks so much for taking the time to leave this review! -Hoxton Gal Team

Valorada con 5 estrellas sobre 5

Good products

I'm very happy with the purchase from this company, really like the design and quality.

5 de enero de 2022
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Aleksandra, thank you so much! We really do love to hear your feedback! <3 - Hoxton Gal Team

Valorada con 5 estrellas sobre 5

Great company!

Thank you for your excellent products and attentive customer service.
I love the flow of the shirt as it goes from office to casual dress easily.

5 de enero de 2022
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Yvonne, thank you for your lovely review! This is so nice to read! <3 - Hoxton Gal Team

Valorada con 5 estrellas sobre 5

Perfect quality with best price value

I haven't seen this quality for long time. The dress that I had has perfect fit. Also, I've emailed them about dress for other colours. I've received quick respond and i was very helpful act I had. Thanks Hoxton Team. Xx

5 de enero de 2022
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Bilge, thank you for taking the time to review! So pleased you love your dress! :) - Hoxton Gal Team

Valorada con 1 estrellas sobre 5

Very bad no any communication

Very bad no any communication, waiting for my order 12 days now, no any answer back to my email for last 4 days .if you search online no phone number or any other communication apart email which they stop responding .
Avoid

20 de diciembre de 2021
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal


Hi Elvira!
We are so sorry for your negative experience. Our orders are shipping from warehouse within 48 hours, but sometimes parcels may arrive late due to a slowdown in cargo services. We haven't found an order by this name, we would like to help you if you can send us an email. Please, send an e-mail to us that includes your full name&order number. Your satisfaction is highly important to us.
orders@glrfashion.com
Thanks, Hoxton Gal

Valorada con 5 estrellas sobre 5

Great quality, good service…

I am really pleased with this beautiful top. Fits really well, and the material feels and hangs really nice. Reasonably quick postage. Thanks.

30 de noviembre de 2021
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Semra, Thanks so much! Your feedback is so important to us! -Hoxton Gal Team

Valorada con 1 estrellas sobre 5

I really wouldn’t trust this brand

I really wouldn’t trust this brand.

Wouldn’t accept my return as apprently it was returned with makeup on… I don’t wear make up 🤔

I know we are all falling on hard times at the moment small businesses but to cheat customers out of returns with fake excuses is low.

Avoid unless you’re sure you’ll keep the item!

22 de noviembre de 2021
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Sinead,
As the Hoxton Gal team, we are recording all rejected refund requests. Your purchase made through SilkFred.com was returned to us with a stained and intense perfume smell. We do not take back stained products because we care about the health of our customer. If you contact with us via orders@glrfashion.com, we can share the picture of the product and also ship it back to you. Have a nice day!
Thanks
Hoxton Gal Team

Valorada con 1 estrellas sobre 5

Poor Quality, Poor Customer Service

Disappointed to say that I purchased a Hoxton Gal shirt dress and after wearing only once, both cuffs detached from the sleeves due to faulty stitching. I was advised that Hoxton Gal would not take any action as the item had been purchased 3 months ago.
Had I known that the lifespan of a Hoxton Gal garment, costing £45, is one wear only before it quite literally falls apart, I would not have purchased. Very poor quality and equally poor customer service.

25 de octubre de 2021
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi,
The satisfaction of our customers is highly important to us. We are sorry for the negative experience you had. If you contact us via orders@glrfashion.com, we will be happy to help you.

Have a nice day,
Hoxton Gal Team

Valorada con 5 estrellas sobre 5

Great Customer Service

They were really nice throughout the whole process. Unfortunately I had to return my order bc I picked the wrong size 😿 they were genuinely very helpful though when wanted to return the item and they refunded my money even before I realized it.

10 de agosto de 2021
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Nursen, Thanks so much! We are always here to help if you need us! -Hoxton Gal Team

Valorada con 5 estrellas sobre 5

Lovely styles and great fits

Lovely styles and great fits! Really happy with the quality and quick delivery service.

7 de agosto de 2021
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Sevilay, This is lovely to read! Thanks so much for taking the time to leave this review! -Hoxton Gal Team

Valorada con 5 estrellas sobre 5

Great quality and customer service!

Have ordered from Hoxton Gal a few times now and have always been so pleased with quality and customer service! Very stylish

6 de agosto de 2021
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Beste, This is nice! Your feedback is so important to us! -Hoxton Gal Team

Valorada con 5 estrellas sobre 5

I love hoxton gal

I love hoxton gal! Very good quality and excellent customer service. They have so many choices and prices are very reasonable. I’ll definitely shop again.

6 de agosto de 2021
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Sevay, Thanks so much! Happy future shopping! -Hoxton Gal Team

Valorada con 5 estrellas sobre 5

Great quality and customer services

Great quality and customer services. I bought like 5 pieces and I’m in love with every single one of them. I also recommended it to all my friends and they are really pleased too. I’ll definitely shop again.

6 de agosto de 2021
Opinión espontánea
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi Nazli, This is great! Thank you for taking the time to leave a review! -Hoxton Gal Team

Valorada con 5 estrellas sobre 5

Good experience with customer services

Good experience with customer services. Paid via PayPal and for some reason my house number was missed off my details. Received an email from Hoxtongal and after my reply my item was immediately dispatched.
Trousers very comfortable.

4 de agosto de 2021
Logotipo de Hoxton Gal

Respuesta de Hoxton Gal

Hi, Thanks so much! Your feedback is so important to us! -Hoxton Gal Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más