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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had my new co2 laser delivered last month and couldn't be happier! It is a fantastic upgrade from my previous one (also purchased from HPC well over 10 years ago) The delivery team were great, s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an annual service done upon my CO2 laser by Karl from HPC. He was very knowledgeable and made sure all aspects of the machine were looked at, cleaned and aligned. It was left running the best... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from HPC, recently had an issue with a laser cutter bought from them a couple of years ago, turned out to be a user error & solved over the phone in 10 minutes. Known other suppliers ta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We purchased our HPC laser in 2010 for Rishworth Schools DT dept, so it is used heavily but sporadically, and she’s still going strong. We have an annual service and have updated features on the machi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamiento láser
  2. también en la categoría
  3. Proveedor de equipamientos
  4. Proveedor de madera contrachapada
  5. Proveedor de maquinarias de metal
  6. Tienda de productos acrílicos

Escrito por la empresa

HPC Laser supplies quality CO2 and Fibre Laser Cutting and Engraving Systems and CNC routers at competitive prices. Used extensively by industry, education, and home-users, our machines are compatible with all key design software packages including Corel Draw, Autocad, Adobe Illustrator, 2D Design and many more. Our wide range of machines provide options for cutting and engraving a variety of materials, from wood, card, plastics and paper, to metal, glass, leather, foam and fabric. We pride ourselves on our industry-leading after sales service, and our lifetime technical support and assistance for our customers means we are here when you need us. We're 'local'! Based in West Yorkshire, all our machines are built and tested here in the UK, and our friendly and knowledgeable technical support team are easily contactable and readily available to help you. No call centres, no time differences, no issues! From a small machine for personal use or crafting in your garage, to Fiber laser cutting machines that are the ultimate in high power, precision cutting devices for metals, our range is extensive. HPC Laser Ltd. are extremely competitively priced, and we offer customised and tailored solutions upon request. With a team of highly experienced nationwide engineers we are on hand to assist when we’re needed. Unsure where to start or what machine type you'd require? Feel free to contact us for an informal chat - we're happy to talk you through it, give advice and guidance, and provide you with a quotation.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

217 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(217)

17 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The visit at our school from your…The visit at our school from your engineer was accurate on time, very helpful and supportive. I have had a small issue with the new unit brought at school for a repla

I work at this secondary school in the North West since September 2013 as a Technician. In 2014 for the first time ever at school has been introduced a new asset The Laser Cutter 6090 from HPC Laser Company. I have had thorough training on 2 D design, and laser cutter software, and I must admitted I really liked it.
I am now familiar with sketches, drawings etc. and I am more confident to use and utilise my skills and experience, whether I am cutting or etching on different thickness materials.

17 de marzo de 2025
Opinión espontánea
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Respuesta de HPC Laser

Hi Lyubomir,

Thank you for your kind and positive review.

We're glad our machine has helped grow your skill set.

All the best,
Team HPC

Valorada con 5 estrellas sobre 5

General Service on HPC Laser Cutter

Roman arrived in good time and took care to re set up our laser cutter to exacting tolerances. He ensured that belts and optics aways were re calibrated having first ensured that all were clean. He ran calibrations and tested interlocks were working. Throughout the service he was happy to discuss aspects of the machines use that I was interested in and showed a great deal of knowledge which he was more than willing to share.

26 de marzo de 2025
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hi Ben,

We're glad you had such a positive experience with Roman, we will pass on your kind words.

Thanks for taking the time to leave a review.

All the best,
Team HPC

Valorada con 5 estrellas sobre 5

Tech support first class

I found the tech support team to be very helpful, helping our school with guidance and providing answers to all our questions they were instrumental in us getting our HPC6090 up and running.

5 de marzo de 2025
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

We're so glad you found Jonathan's technical support beneficial and that it enabled you to get your machine back up and running.

Thank you for taking the time to leave a lovely review, and your comments will be passed on to the technical support team.

All the best
Team HPC!

Valorada con 5 estrellas sobre 5

I've used HPC for many years now.

I've used HPC for many years now.
Very good

Freddie, excellent engineer.

17 de marzo de 2025
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hello,

We're glad to hear you have been with us for so long, thanks so much for taking the time to send such wonderful feedback.

All the best!
Team HPC

Valorada con 5 estrellas sobre 5

South Lanarkshire Council Install

Stan was excellent. Installed our machine in a timely manner and explained everything really clearly.

5 de marzo de 2025
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hi Paul,

We will let Stan know you're happy with the installation.

Thanks for the great review.

All the best,
Team HPC

Valorada con 5 estrellas sobre 5

Great after sales assistance when in other country

Jonathan really helped me out when I was in a fix.. I have moved abroad so no way to get an engineer to fix things... I had to replace a stepper driver and there was some other issues and after many emails managed to fix the problem.. Jonathan was very patient and helped me figure out the secondary issue. Def recommend and the after sales support from Jonathan was 5 stars. This happened some time a go and was going through my emails and realised I hadn't posted a review so apologies for that... better late than never!

16 de octubre de 2024
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Thanks for the great review, Alex.

We will pass your words on to Jonathan, if you ever need further support just give us a call.

All the best,
Team HPC

Valorada con 4 estrellas sobre 5

engineer came a day early due to early…

engineer came a day early due to early finish of other jobs, was knowledgeable of the machine, helped with service, gave us 2 new filters but didn't need to change, but left with us, showed how to change lens as he couldn't change it for new one at time. but gave quote for new one.

nice guy too

26 de febrero de 2025
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Thanks for your kind words, Scott!

Just let us know if there is anything we can help you with in the future.

All the best,
Team HPC

Valorada con 5 estrellas sobre 5

Engineer was friendly

Engineer was friendly, efficient, tidy and explained things well.

26 de febrero de 2025
Opinión espontánea
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Respuesta de HPC Laser

Thanks for the review, Brenda!

Your kind words have been passed on to our engineers.

All the best,
Team HPC

Valorada con 5 estrellas sobre 5

Very supportive and accommodating when…

Very supportive and accommodating when we were trying to arrange a visit to fit around our classroom availability. Professional and very efficient service.

29 de enero de 2025
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hello Julie,

Thank you for leaving great feedback, we will pass your kind words on to our team!

All the best!

Valorada con 5 estrellas sobre 5

Great equipment and customer service.

We have been using HPC to supply our equipment for over 5 years now, and I can honestly say that we have received nothing but the best service throughout that period.

Great straight forward equipment, queries and problems are dealt with immediatley, always someone at the end of the telephone when you need it.

Moving forward, we will continue our relationsip with HPC.

23 de enero de 2025
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hello Mark,

Thanks so much for taking the time to send such wonderful feedback, we look forward to working with you in the future!

All the best!

Valorada con 5 estrellas sobre 5

Outstanding service from HPC

Outstanding service from HPC. Stan the engineer was on time, knowledgeable, friendly and willing to go the extra mile

14 de enero de 2025
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hi Toby,

Thank you very much for taking the time to leave us a review. We will pass your kind words on to Stan.

All the best!

Team HPC

Valorada con 5 estrellas sobre 5

delighted with the service

quick response in answering the call, sympathetic, patient and understanding. problems solved either by verbal direction, or comprehensive instructions on email. always there to help.
-

7 de enero de 2025
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hello Ken,

We're glad to hear you had a positive experience, thanks so much for taking the time to send such wonderful feedback.

All the best!

Team HPC

Valorada con 5 estrellas sobre 5

Always a great service from HPC

Always a great service from HPC. Honest, friendly advice and excellent machines

14 de octubre de 2024
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hi Chris,

Thank you very much for taking the time to leave us a review. Your kind words are much appreciated.

All the best!

Team HPC

Valorada con 5 estrellas sobre 5

Great service from rep Stan!

The rep Stan came out to amend a few niggles from the previous service. He talked me through each step and provided tips on how to best care for the machine. Highly reccommend, great work Stan!

27 de noviembre de 2024
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hello Celia,

Thanks so much for taking the time to send such wonderful feedback for Stan. We will certainly ensure that your kind comments are passed on to him, and we're delighted that you're happy with the service we have provided.

All the best!

Team HPC

Valorada con 5 estrellas sobre 5

Superb engineer

Superb engineer! very patient, helpful and a pleasure to deal with. Thanks Freddie!

5 de noviembre de 2024
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Thanks for the review, Vince,

We've passed your feedback on to Freddie- it'll make his day!

All the best,
Team HPC

Valorada con 5 estrellas sobre 5

Fantastic Machines & Customer Service

Fantastic Machines & Customer Service

We have had our LS1290 Laser for approximately 12 years. It is a fantastic machine, it has never missed a beat. Recently we decided to upgrade the machine to a new Rudia Controller which would allow us to use Lightburn. Everyone from initial sales through logistics and the engineer who installed the upgrade for us was incredibly helpful and knowledgeable. I would highly recommend HPC to Anyone!

16 de octubre de 2024
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Thank you for the sparkling review, Will!

And thank you for being a long standing customer, we're so glad that you've had a great experience with out team- we value our internal communication and we're so happy that that reflects in our service.

Should you need anything, you know where we are.

All the best,
Team HPC

Valorada con 5 estrellas sobre 5

Friendly, informative and quick service

The engineer arrived prompt and talked through the repair and service making it easy to follow. Advice was provided on future maintenance of the machine which was helpful as I am not that familiar with HPC Laser models. Overall a friendly, informative and quick service.

24 de octubre de 2024
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Thanks for the review, Kerry!

We try to provide as much support as we can to help customers learn about out models and become laser experts themselves!

Your kind words have been passed on to Stan, the engineer who visited your site.

All the best,
Team HPC

Valorada con 5 estrellas sobre 5

Arrived on time

Arrived on time, and the installation was a dream, no issues at all, Stan was marvellous. Training spot on practical and effective.

15 de octubre de 2024
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Thanks for the great review!
We're glad that the install and training went smoothly, and hope you're enjoying your new machine!

Should you need anything - please don't hesitate to get in touch.

All the best,
Team HPC

Valorada con 5 estrellas sobre 5

The engineer was not only first rate at…

The engineer was not only first rate at his job but he was also clearly interested in the machine and what we were doing with it. He went above and beyond to help us and make sure our machine was optimised.

15 de octubre de 2024
Opinión espontánea
Logotipo de HPC Laser

Respuesta de HPC Laser

Hi Mark,

Thank you for this kind review!
Our engineers know the machines well and prioritise the customer experience above all else!
We're so glad you had a great visit with Gareth.

All the best,
Team HPC

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