HSL Chairs - Leeds Opiniones 

168
•
TrustScore: 5 sobre 5

4,9

Otley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were helped by 2 Comfort Specialists at the Guiseley branch. Jodie helped us first (I believe she's a trainee but you would never have known). She was very professional and talked us through ev... Ver más

Valorada con 5 estrellas sobre 5

Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... Ver más

Valorada con 5 estrellas sobre 5

We were made to feel welcome from the minute we entered the store at Guiseley. Staff immediately showed us the type of chairs I required and gave me plenty of time to try out for comfort. A lot of t... Ver más

Valorada con 5 estrellas sobre 5

Visited Guiseley branch on Fri 7th Aug 2026. Polly was brilliant. Explained which sofas were best for both my posture and my wife's. The explanation made total sense yet we had never had such helpfu... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad
  5. Proveedor de equipos para discapacitados

Sobre HSL Chairs - Leeds

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(168)

4411 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Guiseley HSL impressed

Both John and Michelle were welcoming and put us at our ease immediately.

When explaining the chairs to my mum, John was knowledgeable, delightfully personable and used humour to ensure the experience was pleasant. He gave my mum all the time she needed to decide and she purchased the furniture fully informed and happily.

19 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly

Friendly , efficient service. We were kept well informed of delivery and store staff and delivery were most helpful and informative .

16 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We recently bought a bed for my…

We recently bought a bed for my mother-in-law from HSL in Guiseley and couldn’t be happier. The product is absolutely beautiful, stylish, comfortable, and clearly made to a high standard.

The shop was lovely and welcoming, and the sales team Polly and Richard were outstanding. Their knowledge and advice made the whole experience easy and enjoyable. They were warm, professional, and even made us a drink with biscuits 🥰

Highly recommend HSL Guiseley for both their wonderful products and excellent customer service.

9 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Gordon & Assad arrived to deliver our settee at the time previously advised, having rung in en route 20minutes or so before arrival. They were cheerful, businesslike and efficient and showed us how to operate our recliners before leaving. 5*

9 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with our visit to the Guiseley store

We visited the Guiseley store to possibly purchase a riser recliner for my husband. Polly, who showed us the armchairs, was very helpful and guided us in choosing the right chair, making sure the dimensions were correct with attention to posture and comfort. We were very pleased with our visit and did purchase a riser recliner as well as an armchair for me.

4 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service...

Excellent customer service...
Guisely store...Sue and Polly were welcoming, friendly and knowledgable about the product types and options...
They helped us through the whole process and made buying the right chair easy...

14 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Faultless Service

Visited the Stockport store with my 89yr old mum & were welcomed with a smile & coffee & biscuits. Both ladies were extremely helpful in the purchase of my mum’s new recliner chair. This was followed up with a call from the delivery team to arrange a delivery date (ahead of schedule). The delivery team also called ahead on the day with an ETA & both Lee R & Carl F were extremely helpful & patient with my mum when explaining how to operate her new rise/recliner chair. She was extremely impressed with their professionalism & cannot fault the service she has received from start to finish. We highly recommend HSL for both their products & staff

24 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good company

Very polite delivery team Alex & Kieran efficient assembling chairs and explained the working of same.Overall the delivery was very informative and we were sure we could use the chairs safely

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent, friendly service

We were treated to excellent, friendly service by John, with ample time to try out different chairs, and to make up our minds. We were not put under pressure to decide, but were encouraged to look carefully at everything that was available. This helped us to feel happy with our eventual choice.

20 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff in showroom at Guiseley…

Staff in showroom at Guiseley excellent, nothing to much trouble and the delivery guys Damian & Carl was absolutely excellent, local company still family owned, please use them you won't be disappointed we was extremely pleased with the people and product highly recommended.

17 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I took delivery of my new HSL Chair…

I took delivery of my new HSL Chair today and would like to highly commend Paul and Carl who delivered it. They were both very polite and professional and ensured that I was fully conversant with the operation of the chair prior to leaving. Overall a great service.

15 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A difficult job performed well.

Ian and Paul delivered our very heavy electronically motorised recliner sofa today down our very steep drive on a warm day. They were pleasant and friendly and Ian assembled everything for us which looked like a very complicated operation. Unfortunately one of the remote control devices didn’t work but Ian reported it to HSL before they left so we are waiting a replacement which we hope we can get to work without calling HSL for help. Apart from that slight glitch, a good experience.

27 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a sofa from Hsl guiseley about…

I bought a sofa from Hsl guiseley about 18months ago, and was highly delighted, so when we needed a new bed I went guiseley Hsl and they were really helpful, Ian and Paul who delivered our new adjustable bed were very prompt, helpful, polite and put the bed together, we didn't have to do anything, as the saying goes you get what you pay for, thank you to all the staff

27 de agosto de 2025
Opinión espontánea

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