HSL Chairs - Leeds Opiniones 

168
•
TrustScore: 5 sobre 5

4,9

Otley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were helped by 2 Comfort Specialists at the Guiseley branch. Jodie helped us first (I believe she's a trainee but you would never have known). She was very professional and talked us through ev... Ver más

Valorada con 5 estrellas sobre 5

Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... Ver más

Valorada con 5 estrellas sobre 5

We were made to feel welcome from the minute we entered the store at Guiseley. Staff immediately showed us the type of chairs I required and gave me plenty of time to try out for comfort. A lot of t... Ver más

Valorada con 5 estrellas sobre 5

Visited Guiseley branch on Fri 7th Aug 2026. Polly was brilliant. Explained which sofas were best for both my posture and my wife's. The explanation made total sense yet we had never had such helpfu... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad
  5. Proveedor de equipos para discapacitados

Sobre HSL Chairs - Leeds

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(168)

4398 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Could not have had a nicer couple of…

Could not have had a nicer couple of people to come out to show me the demo chair, they were very informative and helpful. The chair is lovely and i am looking forward to getting it, would willingly recommend your company to people thank you

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We went today and what a fantastic…

We went today and what a fantastic experience we had. Michelle was very nice and helpful she guided us in the right direction. Asked if we would like coffee and then we started mum sat in different chairs with Michelle suggested what she might need.Michelle couldn’t do enough for us and whole experience was amazing. We placed order and we gave Michelle a hug when we left. Thank you so much

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

John

John was knowledgeable and able to provide assistance without pressure. I was happy with the process and outcome.

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Sue & Richard where absolutely great in every way made my elderly mum feel at ease we bought a rise and recliner chair and a bed i never knew there was so much detail to buying a chair how it fits how it feels the right posture positions and what height it should be they took there time and guided us through the whole process with great assistance and knowledge at a great price my mum come out feeling happy with her purchases and life made a little easier for her day to day mobility needs thank you for the coffee and biscuits too

4 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

From going into the store in Guiseley…

This is from my Mum, Margaret Barrett. From going into the store in Guiseley to getting the reclining chair I could have not been happier. Susan our consultant did an excellent job and was very patient showing me all the different options available.After choosing the chair the wait time was minimal and Alex and Jed who delivered the chair called me to advise what time they would be with me , which was exactly the time they said they would be here and set up the chair. This was set up perfectly for me to sit in and they also did an excellent job.

27 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from HSL, Guiseley.

Arrived at the Guiseley store and was welcomed in by a very helpful, knowledgeable salesman, who was able to to show us chairs suitable for our needs. After deciding on type , fabric etc, we were given an estimated delivery date. We were called 1 week before the estimated delivery date and given a definite date, and a time slot.
Ian, and Paul rang to to say they would be with us in 40 minutes. They arrived spot on. They unloaded and installed the chairs, and made sure we knew how to operate the chairs.
I can only give the whole experience high praise and will certainly recommend them .

15 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pleased with product and service

Store Manager Richard in Leeds was very helpful and patient. Delivery team Alex and Jed did a great job. We are very pleased with the chairs and the service.

27 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chris and Terry rang 30mins before…

Chris and Terry rang 30mins before arrival as we were told to expect.
They were both efficient and pleasant
They even positioned other furniture
For us.
A good experience

20 de noviembre de 2025
Opinión espontánea
Logotipo de HSL Chairs - Leeds

Respuesta de HSL Chairs - Leeds

We're happy to hear that our team was efficient and pleasant! We appreciate your positive feedback regarding their helpfulness in positioning other furniture for you.

Valorada con 5 estrellas sobre 5

Excellent service, quality product

John & Sue at the Guiseley store were welcoming, helpful and extremely knowledgeable about the product range and which chair would be most suitable for my elderly Mum. Her choice of chair and fabric were available on express delivery, with the chair delivered and installed by Alex & Tom the same week!!

Alex & Tom were friendly and professional. They called us on route to confirm the delivery time, installed the chair and demonstrated every detail.

Fabulous service and customer care from start to finish.....can't recommend them highly enough.

14 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Why would you go anywhere else?!

I never imagined taking my 82 year old Mum shopping for a new armchair would turn into an hour long retail therapy session! We were offered a range of options including a sensible size chair for little legs! The staff at Guiseley are knowledgeable, efficient and very helpful.Highly recommended.

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service from the Guiseley store

Wonderful, caring customer service. Efficient and polite. This is the second time I've bought furniture from them this year and both times they've taken so much trouble. Furniture is beautiful. Complicated delivery - no problem. Thanks especially to the lovely Polly at Guiseley store.

15 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trouble Free Experience

Friendly, professional service in the shop. Shown a varied range of suitable chairs. Delivery chaps were extremely efficient and I was shown how to use the controls for the recliner chair. Now I'm enjoying sitting in it!

3 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

New sofa

My sofa was delivered on time with no hassle. Delivery guys phoned when they were nearly at our home to say expect them soon.
Friendly and efficient guys

3 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

From Polly's knowledge and assistance…

From Polly's knowledge and assistance in the Guiseley store, to Carl P and Damion who delivered the new suite ( they also moved our old suite into the garage), I can't praise them enough.
The after delivery service was also excellent. The girls on the Wakefield switchboard who took messages and arranged things were pleasant and efficient.
Mark and Jason, the technicians, who came out to make the necessary adjustments to the high chair were also excellent.
I would thoroughly recommend HSL to anybody who asks.

9 de agosto de 2025
Opinión espontánea

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