Welcomed at the door, politely asked what were looking for, given sensible suggestions, offered tea and coffee, and then given time to browse - no chasing, no pressure. When seen moving between ju... Ver más
Localización
Cambiar localizaciónFarleigh Hill Retail Park, ME15 6RQ Maidstone, GB
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Consulta las opiniones de los clientes
From the moment the at home team visited us, we felt at ease. We went through options and decided on a riser-recliner and 3 seater sofa, then came choosing the colour - patience was the theme and th... Ver más
I visited HSL at Farleigh Hill twice in the last month. Both times I spoke to Louise who was very helpful, patient and knowledgeable. She kept me informed every step of the way while trying to navigat... Ver más
Excellent advice from Charlotte & Ken. Time taken to explain everything. So polite & helpful. I was really impressed!
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
- Proveedor de equipos para discapacitados
Sobre HSL Chairs - Maidstone
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Información de contacto
Farleigh Hill Retail Park, ME15 6RQ, Maidstone, Reino Unido
4,8
Excelente
115 opiniones
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Large range of the type of chair I was…
Large range of the type of chair I was looking for. No pressure from the staff (except whether to have tea or coffee). Staff advising on the correct size of chair and features made it easier for me to choose.
12 de abril de 2025
Saffron was very knowledgeable and…
Saffron was very knowledgeable and helpful today. Would recommend visiting and purchasing from the store.
9 de abril de 2025
Opinión espontánea
A pleasant experience …
A very helpful assistant called Saffron, who gave easy to understand advice without rushing me for a decision.
A chance to try different chairs .and sit for a long time on the chosen one.
4 de abril de 2025
Opinión espontánea
Everything you need for the best service, choice & experience. Read on…..!
The staff were really helpful, friendly & extremely knowledgeable, without being overly intrusive as we browsed .
They listened & answered all our questions & concerns honestly & patiently. We were neither hassled nor given the power sales pitch. We actually took a long time to get our choices just right & to make up our minds, over 3 visits, since this would be a large outlay for us.
The range of suites was excellent & the fabric choices wonderful. We appreciated the fact that it is a family run British company & one we could come to a local showroom. All in all an excellent experience. We are now eagerly awaiting the arrival of our 4 seater settee & 2 reclining chairs. The tea & biscuits by the way, was a brilliant touch!! Thank you.
30 de marzo de 2025
Home Visit
I had a home visit from Charlotte and Grahame . They took time and effort to make sure I had the right size chair and that I was comfortable.
4 de abril de 2025
Opinión espontánea
The member of staff was very well…
The member of staff , Gill, was very well informed, patient and helpful without being “ pushy”. We maintained contact whilst I went through several alternatives to suit my needs and she priced each possibility for me but gave me space to decide.
21 de marzo de 2025
Helpful friendly staff who were patient…
Helpful friendly staff who were patient and gave time to make constructive choices.
21 de marzo de 2025
A warm welcome and professionalism!
From the warm welcome by Saffron the sales representative to delivery today of our new mattress the service was excellent and seamless. Thank you to Edwin and Garry for their service in delivering and installing we are very grateful. Can’t wait for our new chairs and sofa to come in the next couple of weeks!
26 de marzo de 2025
Opinión espontánea
Fantastic service from ordering to delivery
Fantastic company from the lovely Louise at the Maidstone branch all the ladies of customer care and the very tall delivery man Conor . Very pleased with our new furniture . Slight hiccup with sofa legs but customer care sorted straight away and new legs arrived within 4 days. Excellent service
21 de marzo de 2025
Opinión espontánea
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