Really excellent and welcoming customer service and advice. Help with fabric choice and options given by a very friendly lady called Lynne. We were allowed all the time we needed and staff went above... Ver más
Localización
Cambiar localización207 Bawtry Road, Bramley, S66 2TP Rotherham, GB
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Consulta las opiniones de los clientes
Thank you HSL for a wonderful shopping experience, we tried every chair and all the beds with the help of our consultant Lynn who is extremely knowledgeable and very patient.Lynn made sure the chair I... Ver más
We had an amazing experience with HSL. As my father has limited mobility, they sent a taxi to pick us up to visit the showroom. They were incredibly patient and very knowledgable about their products.... Ver más
Excellent customer service all of the team were fantastic. Second time we’ve purchased from here and wouldn’t go anywhere else can’t recommend them highly enough!
Información sobre la empresa
- Tienda de muebles
- Proveedor de equipos para discapacitados
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
Sobre HSL Chairs - Rotherham
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
207 Bawtry Road, Bramley, S66 2TP, Rotherham, Reino Unido
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Lee G and Lee R arrived on time
Lee G and Lee R arrived on time. Friendly and helpful service. A credit to HSL.
Lee G & Lee R …
Lee G & Lee R delivered 2 rise recline arm chairs this morning. They were extremely professional and courteous to both myself and my parents. Delivered and erected with demonstration quickly and efficiently. Great job 👍🏻
Very helpful and explained how to use…
Very helpful and explained how to use it and where battery go
Paul & Ciaron were my delivery drivers…
Paul & Ciaron were my delivery drivers today. I had an estimated time given about 20 minutes before delivery.
They were both very friendly and explained everything to me in full detail.
Excellent service received.
Cannot fault excellent service from…
Cannot fault excellent service from Lynn at HSL Rotherham.Also full marks to Christian and Terry for their driving and delivery skills in reaching our property! WELL DONE.
PROFESSIONAL FROM START TO FINISH
From the moment we entered their Rotherham showroom to leaving 2 hours later we were made most welcome by Lynn and staff. Nothing was too much trouble and all questions asked were fully answered. Her 8 years experience shone through. We left with a more than satisfied feeling and we are delighted with the 3 purchases made. We would highly recommend them.
Really comfortable chairs. Great customer service
We ordered two new chairs from the Rotheram branch. We sat in every chair they had before deciding we liked The Carnaby chairs best of all. We chose one Standard size chair and one Grande as I like my chair to be a bit higher from the floor. We were then shown all of the fabrics and leathers they had before deciding on the one we liked best. After ordering, delivery took place six weeks later, exactly as we had been told on the day. Craig and Danny who delivered the chairs were very professional and installed them exactly where we wanted them. They took away all of the packaging from the chairs so all we had to do was sit in them and enjoy them. It's been a few weeks since they were delivered and we absolutely love them. They are so comfortable. This is our first time buying chairs from HSL and we are very happy with everything from the assistance in store when choosing the chairs to the smooth trouble free delivery .
Super Retail Experience With Louise
Great welcome from a very friendly Louise.
We were given some time to browse and then Louise fully explained the range we were interested in.
We were given refreshments and having made a decision, taken thru’ the ordering process. Louise was great.
Product was in stock and being delivered Thursday!
Good products at reasonable cost
The products were very suitable and comfortable, shop staff were very friendly and helpful and prices were OK.
It was awkward not being able to get ANY estimate of delivery - first contact was the imminent delivery date. Made getting rid of old but essential furniture at last possible moment difficult.
Excellent staff, service and product
We just had delivery of a very comfortable and supportive sofa. Louise/Lyn Rotherham and Paul/Harrison delivery and installation were excellent, all the staff have been most helpful and it has been a pleasure to deal with HSL and such lovely people. We are so pleased with our sofa and service. Linda
Very good service
The staff were very attentive, informative, and very knowledgable we were looking for new furniture and with help from the sales person we managed to find exactly what we wanted.
Wonderful service …
I cannot praise HSL enough for their fabulous customer service. The staff at the Rotherham store were very helpful, friendly & very informative about their products.
Delivery of my chair was good & throughout I was updated with emails & phone calls .
Will definitely recommend HSL
Staff was very friendly also they was…
Staff was very friendly also they was very helpful they let you know what time they were arriving.
Lynne - a super assistant
Lynne , the assistant was absolutely brilliant and helped in a most sympathetic and constructive way. She made the shopping experience a pleasure. The showroom is beautifully laid out which helps choosing the right furniture. Many thanks Lynne
True Customers Value
Its great to use a company with true customer values.
The staff at the Rotherham store are so supportive through the purchase of the products without being pushy. Head office and the delivery team are always curious and helpful when they contact you and the furniture is always set up in situ before it is left.
From entering the shop to leaving i was…
From entering the shop to leaving i was made welcome and the focus of attention was my needs. No rushing, good and relevant information, plenty of good coffee and refreshments. You could tell all the staff new the range of products anf which products suited my needs. I came out of the shop sure that what I had purchased was right for me. Keep up the good work !. John Heaps.
New sofa
Good parking at the showroom. Sales team friendly and welcoming and offered a drink on arrival.
No pressure from sales staff (Chris) but available to answer any questions. Plenty of time to look around and sit.
Overall took slightly longer as we had to call the HSL team regarding the final payment, as we didn't recieve a phone call to do this.
Delivery organised promptly after payment made at a convenient date and time.
Delivery team (Chris and Terry) phoned 15 minutes before arriving and installed quickly removing all packaging. They took time to show how furniture was assembled to allow future dismantling when needed.
I have just had my rise and recline…
I have just had my rise and recline chair delivered. This is the second purchase I have made from this company. Throughout both purchases the service was excellent. Both products are top quality and good value.
Today Damon and Harry delivered my chair. They were both polite, helpful and knowledgeable about the chair. They were careful of my home, and friendly,but efficient.
Delivery driver arrived within the time…
Delivery driver arrived within the time period advised and quickly dealt with the delivery, very pleasant young men.
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