HSL Chairs - Solihull Opiniones 

Kim and Rachel were excellent at the Solihull shop and Jed & Alex did a great job in delivering and assembling the sofa and chair.

The two gents Ian and Paul who delivered my chair were very helpful and efficient.

Whilst my wife and myself needed to replace our existing 3 piece suite, due to our mobility issues we needed specialist advice on which type of seating would be most appropriate to meet our individual needs. From the moment we arrived at the Solihull store Rachel made us feel most welcome, listened to our mobility issues and showed us various types of chairs and sofas both standard and motorised which we tried. Rachel also, explained fully the various ergonomic benefits each type of chair offered.
There was no hard sell Rachel gave us a quotation and samples of fabrics, she did follow up our visit with a telephone call a few days later to check if we had any queries. We informed Rachel that we had no queries and we would return to the store to place our order which we did today. How pleasing it was to have a most pleasant purchasing experience.

A fantastic company, especially the start at the Shirley branch. They couldn’t have been more helpful and supportive. The delivery men were on time, be pleasant and placed the chair in the required place
An excellent company and service.
So

Carl and Damion were brilliant delivering my Moms chair, helped by getting the old one outside and made sure she was comfortable and happy with the controls.

The whole experience has been great from when we visited the store, 2nd payment and arranging the delivery. Wish I could remember everyone’s names to thank them . Anne

We were fully taken through the process of choosing the correct rising recliner for our particular needs. The assistant, Prabs, was very helpful and explained all the options to us in a friendly and competent manner.

Big thank you to Rachel at HSL Solihull who was very knowledgeable and patient with helping us choose our new suite. Took quite a few visits before making our final decision but now we have it in situ, we are so pleased with the comfort and appearance. Head Office were even prepared to delay delivery until our new flooring was complete. We were frequently kept informed of delivery dates and times.

Vickie at Solihull was so knowledgeable, patient and personable. Nothing and no question was too much trouble. Everything was explained clearly and sensitively.
Everyone in the shop were welcoming and the overall feel of the shop was happy and relaxed.

We had the pleasure of being looked after by Rachel at the HSL Shirley branch, and she was absolutely brilliant. Despite holding the fort on her own, she gave us her full attention without ever making us feel rushed. She was incredibly friendly, knowledgeable, and informative – she explained everything clearly and guided us through the options with genuine care and no pressure.
Rachel’s attention to detail and old-fashioned customer service made all the difference – we left confident in our choice and will definitely be returning to purchase a chair. Couldn’t recommend her highly enough!

After receiving a brochure and fabric swatches I visited the Shirley branch with my daughter to look at riser recliner chairs. I was served by Michael who was so patient, understanding and friendly and answered all my questions. We were able to take our time sitting in the chairs we were interested in and were given coffee and biscuits. The whole team at the branch were friendly and attentive. We selected the required chair and fabric

Great service from store in Shirley, Solihull ; we placed an order 7 weeks ago and delivery was on time (“6-8 weeks”)

Our 2 modern recliners (2 seater settee plus armchair) were delivered today
Impressed with delivery and set up service - both delivery men (Carl F & Lee R) were polite, careful, efficient and courteous
We are absolutely delighted with our new furniture ! Both items are beautifully made, extremely comfortable and supportive and enhance the ambience of our living room,
[They are a vast improvement on our traditional recliners which we replaced: they were neither particularly comfortable nor attractive and happily our living room no longer resembles a residential home !]

Just one slight grumble - the arm covers
(an optional extra) are a bit skimpy and the material doesn’t cover the entire internal depth of the arms as did those on our previous recliners

My whole experience with HSL was amazing . …. From the wonderful lady at the shop in Solihull to the guys who delivered my chair. I would highly recommend the company to anyone. Your employees go the extra mile

Staff at HSL Solihull were brilliant from start of process to delivery. Michael Prabs, Vickie and Rachel were friendly professional and knowledgable.

Wonderful service from the shop and the delivery men.
The removal company AnyJunk took away the old chairs the day before our new chairs were arriving - that went smoothly too. All in all very very happy customers.

We had our Bramham furniture back in February and our experience with staff at both Shirley & Henley in Arden was excellent. We are thoroughly enjoying the comfort and fit of the recliner 3 seater sofa and a chair for my husband who is a bit taller than me. We also had a fixed two seater sofa. We went for a plain light colour so we do cover them with throws to keep them pristine. We fold them when not in use and use them as extra styling draped over the back of the seating. The addition of the heat and headrest on the sofa makes it extra comfortable and cosy. Feel like you’re getting a hug. Truly lovely staff providing a great service and quality products.

Vickie Withington at the Solihull branch was great, knew just by looking at me which size of chair would suit me best .I tried several chairs and she was right! Nothing was too much trouble explaining things to me I'm just waiting eagerly for my chair to be delivered to me soon.

Vicki, Vicki was knowledgeable and so helpfull, we were there for ages with our aged parents, Vicki was very patient and had a lovely way with my parents. Thank you Vicki

Had a great experience at HSL Shirley, Solihull branch. Friendly, knowledgeable and professional staff, particularly Rachel and Cathryn. Comprehensive information and answered all our questions. We wouldn't hesitate in recommending this branch/company.

Extremely helpful staff in the Solihull store who went above and beyond to ensure that we were happy with our decisions. Our delivery from Craig and Danny was prompt, professional and polite.

Customer service