Hi. I was very impressed with my whole experience. Very old school and Rachel at Solihull was so professional. The men who delivered it explained everything to me and were on time. Excellent service.... Ver más
Localización
Cambiar localización321-323 Stratford Rd, Shirley, B90 3BL Solihull, GB
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Consulta las opiniones de los clientes
From walking into the showroom at Shirley Solihull and speaking to Michael to delivery by Lee and Carl everything was good. Really pleased with the 2 Bramham chairs that we purchased. You don’t realis... Ver más
I had heard of the HSL reputation so when I decided to buy a recliner chair, I thought I would go straight to the experts. The Specialist who assisted me was everything I had hoped she would be. Rache... Ver más
We found HSL via Google as we were looking for a suitable chair for my Mum who is disabled. Our experience was absolutely fantastic from arrival. When pulling up outside the showroom the rain w... Ver más
Información sobre la empresa
- Tienda de muebles
- Proveedor de equipos para discapacitados
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
Sobre HSL Chairs - Solihull
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
321-323 Stratford Rd, Shirley, B90 3BL, Solihull, Reino Unido
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Excellent service thank you so much
Excellent service thank you so much
HSL Solihull Perfect service with a smile!
HSL Solihull; first ever visit, greeted very professionally by Prabs the sales assistant. After a long time making our choice of suite, we were expertly guide through all the ins and out of our potential purchase. Spent around 2 hours and finally made our selection and purchase. Prabs extended first class expert service, very knowledgeable, polite, patient, understood the customer needs very well.
Clearly she is highly trained and perfectly suited for the the HSL business.
We even had two cups of tea and biscuits each!
Well done Prabs, your were excellent.
Marilyn & Brian
Worcester.
Very helpful and knowledgeable
Very helpful and knowledgeable, atmosphere very friendly I found the information helpful and the staff attentive.
Solihull Store
My partner and I visited the Solihull shop on 28/04/25 and were greeted by Rachel. We had a discussion about what we were looking for. A chair for me being 6 feet tall and a sofa for my girlfriend who is 5 foot 3. Rachel then made sure that the chair I eventually purchased was the best fit for my height/ leg length etc. Following coffee and biscuits Rachel then made sure the sofa was the right fit for my girlfriend.
I am now 66 years old and can honestly say that this was by a mile the best shopping experience I have ever had. Rachel was able to get the chair delivered in a 3 day time frame as it was in stock, the sofa which is from a different range will be covered in the same material as the chair. An option we have not come across with major retailers.
So well done Rachel
Our new reclining sofa .
From our first visit to the Shirley shop , through purchase ,picking up the old sofa and delivery has been smooth and enjoyable . The delivery today, 23/4/25 , by Carl and Lee was smashing .They were so helpful and professional and explained everything thoroughly . The sofa is beautiful .
Excellent service
My sister and I accompanied my father to the HSL store in Solihull to buy a riser recliner chair. The staff in the store took time to take my dad through all of the options. They were very courteous and professional and we did not feel under any pressure to purchase. The whole experience was made even more enjoyable by the complimentary tea and coffee while we were in store. A wonderful purchasing experience.
Excellent delivery service carried out…
Excellent delivery service carried out today for my mom in law, led by Alexander, call to say they were on their way, nothing was too much trouble, furniture positioned exactly where required. Brilliant service all the way round, would definitely recommend this company.
From start to finish this was amazing
From start to finish this was an excellent experience.
Everything was explained & demonstrated with no pressure.
We needed a chair quite urgently & wow did HSL come up trumps!
Ordered Saturday & delivered Tuesday by Gordon & Phil. We were notified of delivery time. It took no time to get the chair in situ & explain everything.
My mother is delighted. Thank you.
Thank you to all the staff Vicky
Thank you to all the staff Vicky, at the showroom in Shirley, Phil and Asad the delivery men. Excellent from beginning to end
An excellent experience
An excellent experience, from my visit to the showroom to the delivery this morning by Craig and Danny. They let me know when they were about half an hour away, and both were very pleasant and polite. Danny ensured I totally understood the workings of the chair before they left. I must also mention Mike in the Solihull branch who had endless patience during my visit with my daughter, and put no pressure on me to buy.
Excellent service
On entering the store we were greeted by 2 ladies who introduced themselves Cat and Rachel we sat down with tea and biscuits and chatted whilst sorting out my purchase
They were very friendly and the store was very clean and tidy
Fantastic quality recliner chairs that…
Fantastic quality recliner chairs that were delivered by Gordon and Phil who were absolutely fantastic, delivered with care and attention.
Treated my home and furniture with respect.
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