HSL Chairs - Southend Opiniones 

73
TrustScore: 5 sobre 5

4,8

235-237 Eastwood Road, SS6 7LF Southend, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We first visited the showroom ( Rayleigh ) and were Impressed by the Sales Lady ( Tracey ) because she appreciated the Mobility issues we have to achieve . So much so that , after looking elsewh... Ver más

Valorada con 5 estrellas sobre 5

I had an appt at the Rayleigh store and was greated with smiles from two lovely ladies and immediately offered a drink. I sat down in a comfy chair and we all had a chat about my budget and physical i... Ver más

Valorada con 5 estrellas sobre 5

From the moment we walked into the store, Lisa was and her colleague were very welcoming. Taking my mother in to look at fireside style chairs to help with her posture and a list of ailments, Lisa too... Ver más

Valorada con 5 estrellas sobre 5

Emma at Rayleigh showroom in Essex was excellent she explained everything that I needed and asked including different quality of leathers. I didn’t feel pestered when I went into the showroom but sh... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos para discapacitados
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad

Sobre HSL Chairs - Southend

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • 235-237 Eastwood Road, SS6 7LF, Southend, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(73)

3725 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Emma at Rayleigh showroom in Essex was…

Emma at Rayleigh showroom in Essex was excellent she explained everything that I needed and asked including different quality of leathers. I didn’t feel pestered when I went into the showroom but she said let her know when I needed help. Nice touch was we were offered coffee and biscuit before she knew I was going to make a purchase. The showroom is very well laid out and not too overpowering with furniture crammed in.
MRS RUTH BULLMAN

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Southend staff

The two ladies in the showrooms at Rayleigh made us feel very welcome. They were a great help without putting pressure on us, gave us all the options available and completed a sale professionally. The sort of experience you would always like when buying goods.

24 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My wife and myself visited the store in…

My wife and myself visited the store in Rayleigh and was greeted by a lovely welcome and a nice cup of coffee,we tried a few chairs for comfort in a very friendly relaxing atmosphere,the staff were very helpful and after purchasing two chairs with the help of Jasmine we left very happy well done HSL .
Mr & mrs moore

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

From the moment we walked into the…

From the moment we walked into the store, Lisa was and her colleague were very welcoming. Taking my mother in to look at fireside style chairs to help with her posture and a list of ailments, Lisa took her time to show options available and choices of fabrics and colours. She was caring enough to listen to my mother’s responses to each chair trial. Also discussed discounted promotions into consideration which most chain stores would neglect to inform you of. My mother is looking forward to taking delivery of her chosen chair, at which point we will provide further testimony. Thank you.

4 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Emma at the Rayleigh branch

Emma at the Rayleigh branch, with Lisa, was great with my mum. She took the time to make sure mum understood the difference between different types of rise/recliner chair and how they worked, ensuring she got the right size.
Emma was relaxed and never 'pushy'. Mum was completely at ease. All this with a nice cup of tea! Many thanks!

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can not praise this company enough

I can not praise this company enough from Debbie in customer services to the really lovely Jasmine at the Rayleigh/Southend branch. I needed replacement foam cushions for two of my chairs and when they arrived I couldn’t fit them in the covers, but Jasmine struggled and did them for me! Thank you so much.

20 de septiembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good service

I reviewed HSL as excellent when I visited this store at Rayleigh.
I cannot fault their service, my chair was delivered early this morning by two chaps who were very obliging.

16 de septiembre de 2025
Opinión espontánea
Logotipo de HSL Chairs - Southend

Respuesta de HSL Chairs - Southend

Good Evening
We're happy to hear that you had an excellent experience at our Rayleigh store. We appreciate your positive feedback regarding our team's obliging service and early delivery
Regards
HSL Chairs .

Valorada con 5 estrellas sobre 5

The best service you can get

From the moment e entered the Rayleigh/Southend shop & met Tracey we have had nothing but good vibes - no pressure selling just helpful advice.
Delivery was as promised on time no worries out where we wanted it 'SERVICE WITH A SMILE' FROM START TO FINISH.
Can't wait to get our backsides into the comfortable chairs

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Emma at the Rayleigh showroom was an a lovely lady who was very helpful with us and made our HSL experience fantastic
I would highly recommend this showroom the staff are just amazing

29 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great chairs

Great chairs friendly helpful company.Jason and Ashley delivered our chairs today nice and early on time.installed in our room with no fuss

1 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Martin and Jack arrived kept me…

Martin and Jack arrived kept me informed.
Nice guys friendly and helpful .
Being disabled could not get settee out before collection of the old one.
They moved it into in hallway really helpful and avoided stress for us great service

15 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A “Great Company”

Having ordered a 3 piece suite from the Southend branch, where the staff were excellent, it was delivered yesterday, very happy with the quality of the furniture and the manner in which it was delivered by Jack and Martin who coped with the restricted entrance.without complaining. Well done once again.

12 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product, great communication …

Communication throughout has been very good, wait time exactly as promised!
Chairs were delivered today, Jack & Martin were efficient & courteous, they explained the controls wonderfully!
All in all a good shopping experience, would recommend! Thank you!

13 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience

Jason and Ashley just delivered my mother in laws suite. Both guys were extremely polite and took their shoes off when entering the property after seeing new carpet had been laid. The showed me how the controls how the controls worked and reminded me of the need to keep an eye on the 2 9v emergency batteries. Very pleased with the guys and the whole HSL experience. The staff at the store were extremely informative and took their time to ensure my mother in law got the correct product for her needs. There was no pressure just first class customer focus. I would recommend the store and company.

28 de julio de 2025
Opinión espontánea

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