We first visited the showroom ( Rayleigh ) and were Impressed by the Sales Lady ( Tracey ) because she appreciated the Mobility issues we have to achieve . So much so that , after looking elsewh... Ver más
Localización
Cambiar localización235-237 Eastwood Road, SS6 7LF Southend, GB
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Consulta las opiniones de los clientes
I had an appt at the Rayleigh store and was greated with smiles from two lovely ladies and immediately offered a drink. I sat down in a comfy chair and we all had a chat about my budget and physical i... Ver más
From the moment we walked into the store, Lisa was and her colleague were very welcoming. Taking my mother in to look at fireside style chairs to help with her posture and a list of ailments, Lisa too... Ver más
Emma at Rayleigh showroom in Essex was excellent she explained everything that I needed and asked including different quality of leathers. I didn’t feel pestered when I went into the showroom but sh... Ver más
Información sobre la empresa
- Tienda de muebles
- Proveedor de equipos para discapacitados
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
Sobre HSL Chairs - Southend
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
235-237 Eastwood Road, SS6 7LF, Southend, Reino Unido
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Emma at Rayleigh showroom in Essex was…
Emma at Rayleigh showroom in Essex was excellent she explained everything that I needed and asked including different quality of leathers. I didn’t feel pestered when I went into the showroom but she said let her know when I needed help. Nice touch was we were offered coffee and biscuit before she knew I was going to make a purchase. The showroom is very well laid out and not too overpowering with furniture crammed in.
MRS RUTH BULLMAN
The Southend staff
The two ladies in the showrooms at Rayleigh made us feel very welcome. They were a great help without putting pressure on us, gave us all the options available and completed a sale professionally. The sort of experience you would always like when buying goods.
My wife and myself visited the store in…
My wife and myself visited the store in Rayleigh and was greeted by a lovely welcome and a nice cup of coffee,we tried a few chairs for comfort in a very friendly relaxing atmosphere,the staff were very helpful and after purchasing two chairs with the help of Jasmine we left very happy well done HSL .
Mr & mrs moore
Very helpful staff couldn't have been…
Very helpful staff couldn't have been more helpful never pressured made my visit enjoyable .look forward to my new chair
Emma was very helpful
Emma was very helpful and gave us coffee and biscuits.
From the moment we walked into the…
From the moment we walked into the store, Lisa was and her colleague were very welcoming. Taking my mother in to look at fireside style chairs to help with her posture and a list of ailments, Lisa took her time to show options available and choices of fabrics and colours. She was caring enough to listen to my mother’s responses to each chair trial. Also discussed discounted promotions into consideration which most chain stores would neglect to inform you of. My mother is looking forward to taking delivery of her chosen chair, at which point we will provide further testimony. Thank you.
Emma at the Rayleigh branch
Emma at the Rayleigh branch, with Lisa, was great with my mum. She took the time to make sure mum understood the difference between different types of rise/recliner chair and how they worked, ensuring she got the right size.
Emma was relaxed and never 'pushy'. Mum was completely at ease. All this with a nice cup of tea! Many thanks!
The lady Tracey was very helpful
The lady Tracey was very helpful and had a Good knowledge of the products. She wasn't pushy and pleasant to deal with.
I can not praise this company enough
I can not praise this company enough from Debbie in customer services to the really lovely Jasmine at the Rayleigh/Southend branch. I needed replacement foam cushions for two of my chairs and when they arrived I couldn’t fit them in the covers, but Jasmine struggled and did them for me! Thank you so much.
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Good service
I reviewed HSL as excellent when I visited this store at Rayleigh.
I cannot fault their service, my chair was delivered early this morning by two chaps who were very obliging.

Respuesta de HSL Chairs - Southend
The best service you can get
From the moment e entered the Rayleigh/Southend shop & met Tracey we have had nothing but good vibes - no pressure selling just helpful advice.
Delivery was as promised on time no worries out where we wanted it 'SERVICE WITH A SMILE' FROM START TO FINISH.
Can't wait to get our backsides into the comfortable chairs
Fantastic
Emma at the Rayleigh showroom was an a lovely lady who was very helpful with us and made our HSL experience fantastic
I would highly recommend this showroom the staff are just amazing
Great chairs
Great chairs friendly helpful company.Jason and Ashley delivered our chairs today nice and early on time.installed in our room with no fuss
Delivery of goods
Excellent service from order placement to delivery. No fuss or both, just good, reliable service
No problems with delivery, very helpful and efficient delivery men and the furniture exactly as I wanted. I am delighted!
No problems with delivery
Martin and Jack arrived kept me…
Martin and Jack arrived kept me informed.
Nice guys friendly and helpful .
Being disabled could not get settee out before collection of the old one.
They moved it into in hallway really helpful and avoided stress for us great service
A “Great Company”
Having ordered a 3 piece suite from the Southend branch, where the staff were excellent, it was delivered yesterday, very happy with the quality of the furniture and the manner in which it was delivered by Jack and Martin who coped with the restricted entrance.without complaining. Well done once again.
Great product, great communication …
Communication throughout has been very good, wait time exactly as promised!
Chairs were delivered today, Jack & Martin were efficient & courteous, they explained the controls wonderfully!
All in all a good shopping experience, would recommend! Thank you!
Fantastic experience
Jason and Ashley just delivered my mother in laws suite. Both guys were extremely polite and took their shoes off when entering the property after seeing new carpet had been laid. The showed me how the controls how the controls worked and reminded me of the need to keep an eye on the 2 9v emergency batteries. Very pleased with the guys and the whole HSL experience. The staff at the store were extremely informative and took their time to ensure my mother in law got the correct product for her needs. There was no pressure just first class customer focus. I would recommend the store and company.
Leather swivel chairsed to say the ladies involved in…
Pleased to say the ladies involved in selling me my chair were helpful, patient and informative.
No complaints whatsoever
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