HSL Chairs - Wellingborough Opiniones 49

TrustScore: 4.5 sobre 5

4,7

51 London Road, NN8 2DP Wellingborough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thoroughly professional and friendly experience. Melissa even made us tea and biscuits while we considered options. She helped us reduce those options to a shorter list which we could review and make... Ver más

Valorada con 5 estrellas sobre 5

Welcoming but not pushy staff. Staff were knowledgeabl and helpful. No pressure put on us, in fact we were given all the time we needed. This included a second visit to confirm our choice. Linda was e... Ver más

Valorada con 5 estrellas sobre 5

Very helpful staff at the shop, was shown how the chair worked and the correct size I needed. Shown all the options of colour. Staff very knowledgable. Chair arrived quicker than expected, which was a... Ver más

Valorada con 5 estrellas sobre 5

Visited your Wellingborough branch today and we were greeted by Linda who helped us choose the exact chair my Mother wanted. She explained everything, including expected delivery timescales and even o... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos para discapacitados
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad

Sobre HSL Chairs - Wellingborough

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • 51 London Road, NN8 2DP, Wellingborough, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Thoroughly professional and friendly…

Thoroughly professional and friendly experience. Melissa even made us tea and biscuits while we considered options. She helped us reduce those options to a shorter list which we could review and make our choice.
We are looking forward to the arrival of the chairs.

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Welcoming but not pushy staff

Welcoming but not pushy staff. Staff were knowledgeabl and helpful. No pressure put on us, in fact we were given all the time we needed. This included a second visit to confirm our choice. Linda was extremely helpful and friendly and a very nice member of your staff.

18 de marzo de 2026
Valorada con 5 estrellas sobre 5

A happy HSL customer.

The showroom is well presented the staff are always friendly helpful and informative. I've recently purchased a sofa the delivery men were excellent on time. Have dealt with HSL over many years and your standard is always reliable.

19 de marzo de 2026
Valorada con 5 estrellas sobre 5

Professional and experienced staff

Very helpful staff at the shop, was shown how the chair worked and the correct size I needed. Shown all the options of colour. Staff very knowledgable. Chair arrived quicker than expected, which was a bonus. Delivery guys Paul D & Jon were fantastic, gave me a call when they were 30 minutes away. They came in and set up the chair, explained how it worked. Very pleasant and polite. An all round great experience from start to finish.

23 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Delivery was cancelled twice

Delivery was cancelled twice, couldn't give another delivery date, only after losing my temper and said I wanted a full refund funnily enough a date was given.
Delivery men Ian and Paul were brilliant

18 de marzo de 2026
Opinión espontánea
Logotipo de HSL Chairs - Wellingborough

Respuesta de HSL Chairs - Wellingborough

Good Afternoon Ms Griggs,

Thank you for your review, i do apologise that there has been some miscommunication regarding your delivery date, this is far from the service we pride ourselves on. So i can look in to these service failings further would you kindly email me your order details and i will make contact with you to discuss this further.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com

Valorada con 5 estrellas sobre 5

Experience at Wellingborough store

Lovely Janice was very helpful explaining everything about the chair I chose,she didn't rush us and was aware of all my needs and was kind and caring.The Quality of the chairs is excellent.Will definitely recommend the Wellingborough store to everyone

14 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wellingborough Showroom

Janice and Jo were just lovely, they were at the Wellingborough branch. They never rushed into buying the Chair, a week or so later I was back buying a Sofa. They were so frindly, they sat me down measured me to the precise size, offered me so many swatches, and it was correct selection. Thank you 😊

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and helpful staff.

We visited the Wellingborough store to look at their products and was greeted with a friendly welcome. Our son and daughter in law recommended the store as they had bought chairs from them .
We were attended by Linda who asked what we were looking for. We were after a couple of chairs. She talked us through what they had got and we sat in quite a few but then we went for the Glenmore range. She offered us a cup of tea and biscuits while we were choosing. We were offer different cushions to sit on and looked at so many fabrics it was hard to choose but eventually found one we both liked. We made our purchase and were very happy with the guidance and help we received. We would highly recommend the store for its helpful and friendly staff.

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Melissa was super helpful

Melissa was super helpful, explaining all the different motor & recliner options within the chairs , She then explained all the covering materials from leather to fabric & delivery details .
She was very knowledgeable and helpful and made choosing the furniture a very pleasant experience

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Our HSL chairs were delivered today (15 December 25) and my wife and I are very pleased with not only the chairs themselves but also the excellent service we received from HSL in general.

Starting with the people at the HSL showroom in Wellingborough (Northants) who initially advised us and helped us to make the right choice of the most suitable chairs for our needs, through to the delivery team today, comprising Jed and Alex, my wife and I are very impressed by the overall care and attention we've received from HSL. Thank you.

15 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Visited the Wellingborough store

Visited the Wellingborough store to see if was going to be possible to get a chair before Christmas. Melissa was very helpful with the selection and finding stock and it has now arrived and is in use. Mother is very happy with it.

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service

Linda met us a the door of the shop, where we were welcomed to the store. She was very informative about riser/recliners and was so helpful to us.

It was a pleasure to deal with her, we came away happy with our purchase.

17 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The staff in the Wellingborough store…

The staff in the Wellingborough store were very friendly and cheerful giving us time to make our decision without pressure. Communication from order to delivery was good and the delivery team Craig and Mark were efficient and friendly.

13 de noviembre de 2025
Opinión espontánea

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