HSL Chairs - Wellingborough Opiniones 

61
TrustScore: 5 sobre 5

4,8

51 London Road, NN8 2DP Wellingborough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer care and a really fun experience with all the team, we saw Jane initially who was great, and we went back another day and everyone made my parents welcome and guided us through choices.... Ver más

Valorada con 5 estrellas sobre 5

This is a great company. The staff in the Wellingborough store were super helpful and patient. We found chairs to meet the differing needs of both Mum and Dad which are well made and comfortable. The... Ver más

Valorada con 5 estrellas sobre 5

No nonsense sales chatter. I was able to quickly identify the chair I required. Melissa from the sales team was excellent advising me of choices of materials and colours. A very worthwhile visit an... Ver más

Valorada con 5 estrellas sobre 5

Great service from Janice and Joanna at HSL Wellingborough. Janice identified precisely what we required, and explained very clearly about our armchair. And Joanna was on hand to check availability... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos para discapacitados
  3. Fábrica de muebles
  4. Proveedor de equipos de asistencia para la movilidad

Sobre HSL Chairs - Wellingborough

Escrito por la empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito por la empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Información de contacto

  • 51 London Road, NN8 2DP, Wellingborough, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(61)

4031 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer care and a really fun…

Great customer care and a really fun experience with all the team, we saw Jane initially who was great, and we went back another day and everyone made my parents welcome and guided us through choices. Great quality product and a pleasure. Well done.

3 de agosto de 2026
Valorada con 5 estrellas sobre 5

No nonsense sales chatter.

No nonsense sales chatter.
I was able to quickly identify the chair I required.
Melissa from the sales team was excellent advising me of choices of materials and colours.
A very worthwhile visit and purchase. Thank you Melissa.

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great place to by a comfortable chair

This is a great company. The staff in the Wellingborough store were super helpful and patient. We found chairs to meet the differing needs of both Mum and Dad which are well made and comfortable. The delivery guys, Paul and Carl F were really lovely and accommodating - especially as we had to move the furniture a couple of times to position the chairs in the most functional places.

27 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I believe our assistant's name was…johanne?

I believe our assistant's name was johanne?wellingborough hsl branch
She was friendly and gave attentive service ,had a coffee and biscuits ,my mum ,who is 91 ,thought it was brilliant service and the item that was chosen was compfortable.
Hope she gets a payrise .

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Janice and Joanna at…

Great service from Janice and Joanna at HSL Wellingborough.
Janice identified precisely what we required, and explained very clearly about our armchair. And Joanna was on hand to check availability and prepare our purchase.
Compliments to both Janice and Joanna, lovely ladies, and wonderful team.

25 de mayo de 2026
Valorada con 5 estrellas sobre 5

Thoroughly professional and friendly…

Thoroughly professional and friendly experience. Melissa even made us tea and biscuits while we considered options. She helped us reduce those options to a shorter list which we could review and make our choice.
We are looking forward to the arrival of the chairs.

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Welcoming but not pushy staff

Welcoming but not pushy staff. Staff were knowledgeabl and helpful. No pressure put on us, in fact we were given all the time we needed. This included a second visit to confirm our choice. Linda was extremely helpful and friendly and a very nice member of your staff.

18 de marzo de 2026
Valorada con 5 estrellas sobre 5

A happy HSL customer.

The showroom is well presented the staff are always friendly helpful and informative. I've recently purchased a sofa the delivery men were excellent on time. Have dealt with HSL over many years and your standard is always reliable.

19 de marzo de 2026
Valorada con 5 estrellas sobre 5

Professional and experienced staff

Very helpful staff at the shop, was shown how the chair worked and the correct size I needed. Shown all the options of colour. Staff very knowledgable. Chair arrived quicker than expected, which was a bonus. Delivery guys Paul D & Jon were fantastic, gave me a call when they were 30 minutes away. They came in and set up the chair, explained how it worked. Very pleasant and polite. An all round great experience from start to finish.

23 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Delivery was cancelled twice

Delivery was cancelled twice, couldn't give another delivery date, only after losing my temper and said I wanted a full refund funnily enough a date was given.
Delivery men Ian and Paul were brilliant

18 de marzo de 2026
Opinión espontánea
Logotipo de HSL Chairs - Wellingborough

Respuesta de HSL Chairs - Wellingborough

Good Afternoon Ms Griggs,

Thank you for your review, i do apologise that there has been some miscommunication regarding your delivery date, this is far from the service we pride ourselves on. So i can look in to these service failings further would you kindly email me your order details and i will make contact with you to discuss this further.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com

Valorada con 5 estrellas sobre 5

Experience at Wellingborough store

Lovely Janice was very helpful explaining everything about the chair I chose,she didn't rush us and was aware of all my needs and was kind and caring.The Quality of the chairs is excellent.Will definitely recommend the Wellingborough store to everyone

14 de febrero de 2026
Opinión espontánea

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