Great customer care and a really fun experience with all the team, we saw Jane initially who was great, and we went back another day and everyone made my parents welcome and guided us through choices.... Ver más
Localización
Cambiar localización51 London Road, NN8 2DP Wellingborough, GB
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Consulta las opiniones de los clientes
This is a great company. The staff in the Wellingborough store were super helpful and patient. We found chairs to meet the differing needs of both Mum and Dad which are well made and comfortable. The... Ver más
No nonsense sales chatter. I was able to quickly identify the chair I required. Melissa from the sales team was excellent advising me of choices of materials and colours. A very worthwhile visit an... Ver más
Great service from Janice and Joanna at HSL Wellingborough. Janice identified precisely what we required, and explained very clearly about our armchair. And Joanna was on hand to check availability... Ver más
Información sobre la empresa
- Tienda de muebles
- Proveedor de equipos para discapacitados
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
Sobre HSL Chairs - Wellingborough
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
51 London Road, NN8 2DP, Wellingborough, Reino Unido
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Great service at Wellingborough store…
Great service at Wellingborough store from Linda and staff. Good delivery and good quality of chair so far. Already have a bed and very happy with its quality.
It was very good to see all thr ranges the staff gave us a drink and biscuit there was no pressure to make a decision the staff were very helpful
It was very good to see all thr ranges, and try them out
Cusromer approach
From the moment we entered the store the professionalism and courteous approach shown by the sales staff was outstanding. Salesperson Linda was exceptionally helpful and her knowledge of the product was exceptional.
Delivery was very prompt
Delivery was very prompt; Jason & Adrian carried in and set up the furniture very professionally despite the heat; truly an SAS style operation.
Could not recommend highly enough.
I was given time to select what I
I was given time to select what I thought was best for me and help in deciding.
Customer service at HSL.
Made to feel very welcome on arrival. Melissa explained all procedures very well including the most suitable choice of chairs and material.
Excellent service throughout purchase to delivery.
From purchase to delivery everyone has been so helpful, friendly and polite. Melissa (Wellingborough store) was excellent in terms of making sure it was the right chair for our needs, along with her colleague, and nothing was too much trouble. The advice given in terms of best chair to purchase was invaluable. Ian and Paul who delivered our chair arrived exactly when they said they would and installation was swift and easy.
Great shopping experience
Great shopping experience. We purchased 3 items and at no time did we feel under pressure, both ladies (sorry forgot your names) were very helpful. We would highly recommend HSL Wellingborough.
DEBS W/BORO made purchase pleasurable
DEBS W/BORO made purchase pleasurable. Everything explained clearly with no pressure. Not rushed at all.
Expert help and guidance from a…
Expert help and guidance from a pleasant lady.
All options presented and no pressure applied for me to.perchase.
Janice was patient
Janice was patient, professional, and knowledgeable. We were not rushed and enjoyed hospitality while we viewed the products.
We never felt under pressure and are happy with our order.
We now look forward to delivery.
Superb service throughout
Superb service throughout - from being show through styles and options in showroom to being kept informed of progress and delivery . The final delivery , assembly and testing by Ian and Paul was absolutely brilliant . We couldn’t ask for more.
Great in store customer experience
Great in store customer experience. Well made & good quality product.
Well informed store manager
Well informed store manager, quality product at a reasonable price, great service.
Great service both in the shop and from HSL
We were told that it would take 10-12 weeks for delivery of our Stressless chairs but they arrived earlier which was great. Ian and Paul arrived on time with a phone call 20 minutes before. We couldn’t ask for better service.
Customer service A+
We had a chair in the past from HSL and it has been a very good experience. Even when there was a problem, they were straight onto it. We’ve just had a chair delivered for my mother in law delivered by Paul and Jon from Huddersfield and again, a pleasant experience. In this day and age of virtually no customer service from most of the big companies or organisations, we couldn’t fault them. Lovely lads, explained everything and treated us well. Helpful and considerate. Come again boys when we get out next chair! Thank you for your quality goods, and quality people.
Mr & Mrs Kirby
Paul and Jon delivered our sofa this morning. Excellent service, 10 out of 10!
Quality experience from HSL.
From entering the wellingborough store and being greeted by janice, we surveyed the rise and recline chairs. Guided by janice who listened to my requirements , she made suggestions as to what would work best for myself. Choosing my chair ( very nice indeed ) I decided to purchase. With some rather lovely add ons. Whilst we were sitting and discussing, my wife fell in love with the same chair but smaller, so we purchased one each. A few weeks later arrival day, where good to their word and time, the delivery team arrived. Stephen and Danny installed . Lovely polite and helpful guys. Now we are sitting ,luxuriating and enjoying our new chairs. What a huge difference it has made to our lives. Thank you all at HSL.
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