Great experience end to end. Both in store and with delivery team. Sofa arrived way ahead of planned delivery date - with plenty of warning - chaps delivering ( Alex and dene) were incredibly polite a... Ver más
Localización
Cambiar localizaciónStirling Road, Clifton Moor, YO30 4WZ York, GB
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Consulta las opiniones de los clientes
From start to finish the staff at HSL were knowledgeable and helpful, not at all pushy leaving me to wander around the store to try different chair models. On the day of delivery I was contacted by Al... Ver más
Amazing service from beginning to end. So pleased with our chair and Craig and Lee who delivered it and explained everything to us. Would thoroughly recommend this company. Thank you.
From the moment we walked into store (Clifton Moor York) I was impressed. The lady who served us was delightful. I’m so sorry I can’t remember her name. There was absolutely no pressure to buy. We did... Ver más
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Fábrica de muebles
- Proveedor de equipos de asistencia para la movilidad
- Proveedor de equipos para discapacitados
Sobre HSL Chairs - York
Escrito por la empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito por la empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Información de contacto
Stirling Road, Clifton Moor, YO30 4WZ, York, Reino Unido
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York Showroom
I received a courtesy call from Diana at the York Showroom the day before our appointment and she was there to greet us when we arrived. Diana was very helpful and patient with my elderly mum and provided an excellent service.
HSL first class delivery
My delivery was friendly, thorough and quick. Martin and Leon were nice guys, friendly and respectful. The furniture was assembled fast and positioned where I chose.
A very happy experience all round.
HSL deliver what they advertised
Ian and Paul delivered my beautiful chair this morning. They were very polite and courteous.
My chair was made in time stated and I am very pleased with it.
Well done HSL you deliver what you promise.
Thank you
Linda
Hi Mike and valentine were very good…
Hi Mike and valentine were very good and explained everything and help my 95 year mother with using the chair and help moving the old chair to where the new chair would be and put things back 😊
We were warmly greeted by Mark on…
We were warmly greeted by Mark on entering the York Store and asked whether any assistance was required.
My Mother-in-law knew what she wanted and briefly described it, Mark led us to her perfect Chair except for the colour, again Mark came up trumps and gave her numerous colour options. A deal was done. Thanks Mark.
Alex and his assistant were very…
Alex and his assistant were very helpful and very knowledgeable. Our new sofa was fixed very quickly and efficiently but they did not rush us in any way. We were very pleased with them both and we are very pleased with our sofa.
The shop in York were extremely helpful…
The shop in York were extremely helpful and we took our time to choose our chair, material and even legs! I got a call to say it was ready for delivery before I was expecting it. Alex, who delivered it kept me informed as to when to expect him and was friendly and efficient in placing the chair. I am very impressed with all the service from everyone we met in the company. Thank you.
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Disappointing
For the high price paid I was disappointed that the backup batteries must be replaced after each use - I would have expected rechargeable ones - and there was no provision to tidy the excess cable lengths - simple cable tie would suffice - and the transformer /battery box should attach to the back of the chair and not be left loose on the floor.
No, I suspect there are higher quality armchair suppliers and at more reasonable prices.

Respuesta de HSL Chairs - York
g .first class rright from the start.
g .first class rright from the start.
It Prompt reply when I asked about an in home viewing.
2 wonderful people brought the chair, very informative, friendly and I bought the chair.I was told it might be 6-8 weeks until ready. Actually it was just short of 6 weeks.
Delivery was amazing. A 2 hour window for delivery, a phone call at 20 minutes away 18 minutes later arrived.Brilliant all the way. And I love my posture chair!
Sian was extremely helpful giving me…
Sian was extremely helpful giving me all the time and information I needed to make the right choice of chair5
This review is for the delivery team…
This review is for the delivery team Alex & Kieran from HSL furniture company who delivered and put our settee together they we very professional and courteous they spent time explaining the workings of the chair and how to use the remote

Respuesta de HSL Chairs - York
Paul and Jon delivered my new recliner…
Paul and Jon delivered my new recliner chair on 7th Oct. They were on time, assembled chair very quickly and explained thoroughly how it worked. They were very polite and friendly and removed all related packaging.
Delivery
Lee and Carl delivered our new Sofa and chairs with superb professionalism today
Very welcoming and relaxed atmosphere
Very welcoming and relaxed atmosphere. Lainey listened to my requirements and helped me try out several chairs and sizes, discussing the different features. So happy with her recommendation, which seems to be the perfect chair for me, rather than the one I'd thought looked best on the website.
First class experience from start to finish
A huge thank you to Carl p and Damion who delivered and put together our corner unit sofa today, after struggling to attached all nuts and bolts to join the corners to each side which wasn't easy to do as it wasn't a recliner, they did an amazing job, lovely pleasant lads
Very informative and helpful
Very informative and helpful, friendly purchase experience, delivery well ahead of what was expected. Actual delivery by Carl P and Damion was excellent, nothing was a problem, placement and information was A++, helpful, friendly and professional, just what you should expect of Yorkshire folk 👍
Quality chairs
Friendly helpful staff..good selection of chairs and settees to look at..Delivery was at the time they said and Carl and Paul did a good job ..Very pleased with our new settee and chair
Delivered in 4 weeks
Delivered in 4 weeks
In shop helpful lady Andrea
Delivery
Guys Damion and Carl P very pleasant and cheerful
Thanks
Efficient and caring service
Diane in the showroom spent time making sure I chose the chair that suited me best and was extremely helpful.
Alex and Tom who delivered the chair were very efficient and explained the workings of the chair very carefully for me.
First Class
Delivery team rang with an estimated time of delivery. Damion and Carl P arrived dead on time with our new Stressless chair, which they carried round to the back of our house to place in the conservatory. They were friendly, courteous and efficient.
First class.
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