Huggercomfort Opiniones 59

TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I want to update, and amend, my previous comment (see below) as I have now received my Hugger and it’s lovely and just what I had hoped for to help my husband who has back pain. The holdup was e... Ver más

Valorada con 3 estrellas sobre 5

[EDIT] I received responses to my emails from the company, and the item was eventually received as advertised. Be aware that items are sent directly from China, which is why delivery takes so long a... Ver más

Valorada con 1 estrellas sobre 5

If I could give 0 stars I would. Horrendous. Ordered 3 weeks ago, express delivery. Still not here, still no updates to tracking, no movement, no explanation - just one email saying it’s within the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Although my gift recipients haven't received them yet, I know they will love their Hugger Comforts. They are a great idea, and can see myself ordering more for other people, maybe even myself (I bo... Ver más

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

Helping you feel good.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

59 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 62% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

Christmas gift

My son’s girlfriend was delighted to receive the huggercomfort hot water bottle as a Christmas gift. The product was easy to order online and arrived quickly even at a busy time of year.

16 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Present bought for Christmas arrive…

Present bought for Christmas arrive late on 27th and emailed straight away about it .
Doesn’t fit and emailed when it received still no response. Email address on website doesn’t work (and the email they sent on the review response)
Would appreciate someone getting back to me about the return.

You’ve responded with a message on how to put the water bottle in the the pouch. However the pouch doesn’t fit. I have requested 3 times for a refund and return please

Since having an update and been able to send, they are saying that they haven’t received the parcel. £44 down and just getting no help for my refund. I have provided tracking and given them update from Royal Mail. And said they still haven’t received it.
AVOID AT ALL COST.

27 de diciembre de 2024
Opinión espontánea
Logotipo de Huggercomfort

Respuesta de Huggercomfort

Hi, we do apologize for the delay. Could you please provide us your Order number and email address associated with your order? so we could assist you with your concern. Thank you

Valorada con 5 estrellas sobre 5

Really nice item & my fiancé is loving it...

Really nice item & my fiancé is loving it, as she has been having issues with her back since the birth of our son! I had to also buy the extender, as it was a little bit small for her but all in all, this product is great.

30 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Gift Idea

Although my gift recipients haven't received them yet, I know they will love their Hugger Comforts.
They are a great idea, and can see myself ordering more for other people, maybe even myself (I bought three so far).
The only small area where I think there could be an improvement is the packaging. My three came in one outer bag and then each in a clear plastic/cellophane. This cheapened the product a bit, and the inner brown logo band had moved round and was no longer central. They are a relatively expensive product compared to the cheaper imitations, and I think if they were packaged a little better, maybe in a recycled cardboard box, it would finish them off perfectly.

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sincere apologies for my last review

Sincere apologies for my last review. I wrote that it was a shame that the top of the water bottle wasn’t covered. My daughter who uses this every day since it arrived saw the advert where it shows the flap!!! You have thought of everything and this is amazing!!! The best gift ever !!! Many thanks.

2 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I didn’t receive my first order as it was lost in the post however when I emailed I received fast replies and they sent out my order again straight away !
They are now here and lovely, Thank you !!

5 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Colin

Easy to order, quick delivery, a great Xmas present

10 de diciembre de 2024
Opinión espontánea

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