The rose gold color is peeling. I love the bag and have only used it a handful of times. Disappointed that it isn't holding up.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My medium Hulken has been a lifesaver for schlepping things around at conferences, shopping, travel, etc. I suffer with rheumatoid arthritis pain and stiffness and the rolling tote keeps stress off my... Ver más
I had purchased a Hulken bag the beginning of December. I never got an e-mail with my order # or any tracking information. I did keep getting e-mails that I left something in my cart so I thought, wel... Ver más
La empresa ha respondido
I love my Hulken totes. I have purchased the large and medium totes. The smallest tote will be my next purchase. Each tote rolls smoothly and effortlessly. I am a professor at a university and am con... Ver más
Ha contestado el 83% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I AM IN LOVE WITH HULKEN
I had saw these bags online and on youtube Pinterest all over the internet at that point I wanted a bag and waited till my birthday loved my present. I use them to move stuff in my house room to room occasionally take it to the grocery store but mostly use in my house anr love it. I find my hulkens I have a large and a medium flamazing and come in handy and work great to move stuff room to room and great to store stuff in it. I live in a apartment and they are handy.
Hulken is a very professional business…
Hulken is a very professional business that honors their customers orders. Very thankful to have one rep help me with my order that went missing yet they were able to help me out and deliver the package straight to my hands.
THE HULKEN BRAND IS SUPERIOR
When I first saw the HULKEN bag, I was extremely skeptical because the price seemed a bit high for what I thought was just a bag... However, My wife saw it on a television show and liked it so I surprised her for 2024 Christmas with it. I was immediately amazed at the size and material which seemed to be extremely sturdy. We first took it out to go shopping and since I don't let my wife carry any bags, I was actually the first one to wheel it along. My wife has never touched that bag ever since!!! I was so amazed by how easily it carries bulky loads and the ease of how it rolls over any surface. The material of the bag is nearly indestructible when used properly. I love the fact that the wheel plate can be replaced if damaged or worn without having to replace the bag. It is a great design. There are many knock-offs now, however, none come close to the original HULKEN brand. My wife and I are lifetime customers!
Prompt customer service
I pre-ordered a large size roller bag and then the gift recipient thought more about it and said it would be easier for her to manage the medium size. I reached out to Hulken with a voicemail and email to inquire about making the change. Customer service responded VERY promptly and let me know the original order was canceled and I would be refunded. I was then able to order the preferred size bag.
Huge fan!!
I've owned several Hulkens over the past couple of years. The products are durable and of great quality, I have 2 rolling totes and a backpack and I can't wait to expand my collection! Their customer service is friendly and informative. I've also seen them donating to good cause. I love everything about the company

Respuesta de Hulken
Dishonest Company
They don’t give you a full refund, when things don’t go to plan. On a large order I only got just over 1/2 back. I’d would have kept the bags rather than loose all that money. Despicable people

Respuesta de Hulken
Scam - Avoid at all costs. They don't ship your item
I ordered a Hulken bag on the 6th October from the EU part of this company and despite their website saying:
Orders are processed and dispatched within 1-2 business days.
Shipping time international: 5-8 business days.
It's now the 17th October and it still hasn't shipped. My last contact with them received a fobbed off reply saying
"I'm happy to let you know that your order is in the warehouse and is already being processed and fulfilled. It should ship soon. We're doing everything we can to get it to you ASAP."
Well I'm glad one of us is happy as it certainly isn't me. I've requested a cancellation /refund as it's now too late for the trip I needed the bag for - time will tell if they honour this or keep fobbing me off with meaningless and pointless emails. It feels like this is a SCAM company to me. Order #8350 for reference.
Latest reply from Hulken:
We sincerely apologize for the delay in getting your purchase, this is definitely not the experience we wanted you to have.
Your order #8350 is currently in the fulfillment stage, and we are unfortunately unable to process a cancellation at this time. Once you receive the package, you can return it to us with a shipping label that we provide through our return portal here.
Let us know if you have any questions in the meantime.
Best,
Alina
The above is just more delaying tactics from this company with STILL NO INDICATION OF AN ACTUAL SHIPPING DATE OR TRACKING NUMBER.

Respuesta de Hulken
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







