Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The rose gold color is peeling. I love the bag and have only used it a handful of times. Disappointed that it isn't holding up.

Valorada con 5 estrellas sobre 5

My medium Hulken has been a lifesaver for schlepping things around at conferences, shopping, travel, etc. I suffer with rheumatoid arthritis pain and stiffness and the rolling tote keeps stress off my... Ver más

Valorada con 1 estrellas sobre 5

I had purchased a Hulken bag the beginning of December. I never got an e-mail with my order # or any tracking information. I did keep getting e-mails that I left something in my cart so I thought, wel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love my Hulken totes. I have purchased the large and medium totes. The smallest tote will be my next purchase. Each tote rolls smoothly and effortlessly. I am a professor at a university and am con... Ver más


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I AM IN LOVE WITH HULKEN

I had saw these bags online and on youtube Pinterest all over the internet at that point I wanted a bag and waited till my birthday loved my present. I use them to move stuff in my house room to room occasionally take it to the grocery store but mostly use in my house anr love it. I find my hulkens I have a large and a medium flamazing and come in handy and work great to move stuff room to room and great to store stuff in it. I live in a apartment and they are handy.

28 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hulken is a very professional business…

Hulken is a very professional business that honors their customers orders. Very thankful to have one rep help me with my order that went missing yet they were able to help me out and deliver the package straight to my hands.

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

THE HULKEN BRAND IS SUPERIOR

When I first saw the HULKEN bag, I was extremely skeptical because the price seemed a bit high for what I thought was just a bag... However, My wife saw it on a television show and liked it so I surprised her for 2024 Christmas with it. I was immediately amazed at the size and material which seemed to be extremely sturdy. We first took it out to go shopping and since I don't let my wife carry any bags, I was actually the first one to wheel it along. My wife has never touched that bag ever since!!! I was so amazed by how easily it carries bulky loads and the ease of how it rolls over any surface. The material of the bag is nearly indestructible when used properly. I love the fact that the wheel plate can be replaced if damaged or worn without having to replace the bag. It is a great design. There are many knock-offs now, however, none come close to the original HULKEN brand. My wife and I are lifetime customers!

4 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt customer service

I pre-ordered a large size roller bag and then the gift recipient thought more about it and said it would be easier for her to manage the medium size. I reached out to Hulken with a voicemail and email to inquire about making the change. Customer service responded VERY promptly and let me know the original order was canceled and I would be refunded. I was then able to order the preferred size bag.

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Huge fan!!

I've owned several Hulkens over the past couple of years. The products are durable and of great quality, I have 2 rolling totes and a backpack and I can't wait to expand my collection! Their customer service is friendly and informative. I've also seen them donating to good cause. I love everything about the company

17 de noviembre de 2025
Opinión espontánea
Logotipo de Hulken

Respuesta de Hulken

Hi there,

Thank you so much for your kind words! We're so happy to hear that you love your Hulken bags and enjoy being part of our community. It means a lot to us that our products, team, and efforts to give back have made a positive impact. We're excited to see your collection grow!

Love,
Hulken

Valorada con 1 estrellas sobre 5

Dishonest Company

They don’t give you a full refund, when things don’t go to plan. On a large order I only got just over 1/2 back. I’d would have kept the bags rather than loose all that money. Despicable people

27 de octubre de 2025
Opinión espontánea
Logotipo de Hulken

Respuesta de Hulken

Hi there,

We’re truly sorry to hear you’re feeling disappointed with your refund experience, that’s definitely not the experience we want our customers to have.

To clarify, we do issue full refunds for returned products in line with our return policy. The non-refundable part is the shipping fees, which is stated in our policy. We understand that this can be frustrating, especially with a larger order, and we’re sorry if this wasn’t clear at the time of purchase.

If you believe anything about your refund was processed incorrectly, or if you’d like us to review the order details again, we’d be more than happy to help. Please reach out to our support team so we can take a closer look and make sure everything was handled properly.

Thank you for bringing this to our attention, we’re here to make it right if something went wrong.
Hulken

Valorada con 1 estrellas sobre 5

Scam - Avoid at all costs. They don't ship your item

I ordered a Hulken bag on the 6th October from the EU part of this company and despite their website saying:
Orders are processed and dispatched within 1-2 business days.
Shipping time international: 5-8 business days.
It's now the 17th October and it still hasn't shipped. My last contact with them received a fobbed off reply saying
"I'm happy to let you know that your order is in the warehouse and is already being processed and fulfilled. It should ship soon. We're doing everything we can to get it to you ASAP."
Well I'm glad one of us is happy as it certainly isn't me. I've requested a cancellation /refund as it's now too late for the trip I needed the bag for - time will tell if they honour this or keep fobbing me off with meaningless and pointless emails. It feels like this is a SCAM company to me. Order #8350 for reference.

Latest reply from Hulken:
We sincerely apologize for the delay in getting your purchase, this is definitely not the experience we wanted you to have.
Your order #8350 is currently in the fulfillment stage, and we are unfortunately unable to process a cancellation at this time. Once you receive the package, you can return it to us with a shipping label that we provide through our return portal here.
Let us know if you have any questions in the meantime.
Best,
Alina

The above is just more delaying tactics from this company with STILL NO INDICATION OF AN ACTUAL SHIPPING DATE OR TRACKING NUMBER.

17 de octubre de 2025
Opinión espontánea
Logotipo de Hulken

Respuesta de Hulken

Hi there,

Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration and inconvenience caused by the delay with your order.

We completely understand how disappointing it was, especially since you needed your Hulken bag for a specific trip. This is not the experience we aim to provide, and we appreciate you bringing it to our attention so we can continue improving our processes.

We can see your order was delivered on October 21st, and we truly hope the bag meets your expectations. If there is anything further we can assist you with, whether it’s a return, an exchange, or any other support, please don’t hesitate to reach out. We’re here to help.

Thank you again for your patience.
Hulken

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más