HEY Credit Union Opiniones 

236
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The clerk was very helpful – perhaps even eager – in wanting me to open an account. I definitely will, as a result of her pleasant encouragement.

Valorada con 5 estrellas sobre 5

I would just like to place on record my thanks for the Sterling service I have recieved from several members of the HEY CU team while securing a loan. Firstly from Becca 26.02.26. Then Mia yest... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Never had a bad experience, used credit union numerous times, application has always been straight forward and the school uniform loans are a life saver! Used them for my cb loan and the school unifo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've consistently had positive outcomes with this credit union, having relied on their services multiple times. The application process is always simple, and their school uniform loans are incredibly... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Unión crediticia
  2. también en la categoría
  3. Agencia de préstamos
  4. Banco de ahorros
  5. Compañía de financiación y préstamos para coches
  6. Institución financiera
  7. Servicios financieros alternativos

Sobre HEY Credit Union

Escrito por la empresa

Established in 1999, we are the leading credit union for people in the UK’s Humber Region.

As a co-operative, we’re owned and controlled by our Member-customers. Everything we do is for their benefit.

Members enjoy simple saving and borrowing options to make the most of their money. Access is online, by phone or by visiting one of our community branches where our friendly team loves to help.

Our Services

If you live (employed or not) or work in the City of Hull, East Yorkshire, North or North-East Lincolnshire, or work for selected employers further afield, you are eligible to join.

Savings Accounts - We offer easy access accounts, a Christmas Saver that locks funds safely away for festive spends, and Junior saving for the special children in your life. All FSCS protected. Encouraging people to catch a savings habit is our passion. Also save-as-you-earn through our employer partners.

Affordable Loans – if you wish to borrow (from £100 to £20,000) on fair and responsible terms, think of us. Lending decisions are made by people, not computers. We carefully assess each applicant's situation, focus on affordability and tailor repayments sensibly. Unlike many lenders, our rates are capped by law.

Our Mission

We are here to help our members to afford their lives and support their financial well-being – not to make profit out of them.

All members have an equal say in how we operate and we work with a range of partner organisations to make a big social impact.




Be part of something special – join our “Credit Union family” today:

Visit Our Website


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

236 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(236)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always a good experience

Always a good experience. I use the Goole office. Nothing is too much trouble for the girls working there,.I received my documents online, (more of a pen and paper guy myself) i didn't have a clue, took it to Goole, Sarah sorted it in seconds, Brilliant.

21 de octubre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

We're pleased to hear that Terry, always a pleasure to help you, and we'll pass your kind feedback to Team Goole!

Valorada con 5 estrellas sobre 5

Applied online

Applied online, took a while to get a decision but giving the times we are experiencing just now think the timescale was acceptable. Staff very helpful and informative.

15 de octubre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Sorry for the delay, we are exceptionally busy at this time of year. But thanks for your kind feedback, we really appreciate it Nikki.

Valorada con 5 estrellas sobre 5

Applying for a loan online was very…

Applying for a loan online was very straightforward although I had to phone after a week as I'd heard nothing, when I received my paperwork my agreed loan was in my account that day!

14 de octubre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Pleased we could help Jane, thanks for letting us know how it went.

Valorada con 5 estrellas sobre 5

Been with credit union years

Been with credit union years, staff are always polite and courteous,loan always goes into my account , straight away

14 de octubre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

We really appreciate feedback from our members Neil, thank you so much.

Valorada con 5 estrellas sobre 5

Wonderful service I have been a…

Wonderful service I have been a customer for 13 years. Made my life so much more manageable in times of need. Always listen with outstanding customer service skills and communication. Really professional, helpful always happy and friendly.

14 de octubre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Pleased we've been able to help Leah, and thank you for being a loyal Member of your credit union over many years.

Valorada con 5 estrellas sobre 5

Great Company

I have been with the Credit Union a good few years, the staff and services are excellent, well deserved 5 stars.

8 de octubre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Thank you for your kind comments Christine.

Valorada con 5 estrellas sobre 5

Good Stuff!

Got small loans from CU in the past, in person and online, never been declined no matter what I wanted the loan for, it's just your standard loan application process both ways, takes about 2 minutes to fill the form, faster applying online (1 week) than in person (2 weeks), great place to get a loan if you've never had a loan before and can't get them elsewhere. Also increases your credit score if you keep up with the repayments. Good stuff!

7 de octubre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Glad we were able to help you Stef. Thank you.

Valorada con 5 estrellas sobre 5

Easy and swift on line process.

Easy and swift on line process.
Spoke to a couple of friendly and helpful staff.
Thank you so much HEY CU😊😊

7 de octubre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

And thank you Anne for your kind words.

Valorada con 5 estrellas sobre 5

Best thing for you, second only to having a secure job

What can i say ? had a loan from CU before and became a member (must) which gives me a feeling of pride or something close to it. Now, i got a loan to cover my credit cards (debt consolidation) which means i was taxed with a higher interest rate(sad face here). BUT the YEARLY interest am paying to CU is still lower than the MONTHLY interest i was going to pay for those credit cards. So, at least 15 times lower interest rates. Yes, they are understaffed, things can go slow (it really did this time for me) and you may not feel like a customer in a bank; but that's the good news, CU feels more like friends helping than a bank and it's honestly just a step short of charity compared to the high interest you'll have to pay for any loan taken from anywhere else. Cheers, CU, love you.

30 de septiembre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Thank you for your kind words George, we are so pleased that we've been able to help. As a Credit Union Member, you are much more than a customer to us.

Valorada con 5 estrellas sobre 5

I've been a member of credit union for…

I've been a member of credit union for about 12 years and taken loans out with them since, applying for a loan is always easy and I always get a quick response,what you pay back on the loan is really good the interest is so low,i would highly recommend them .They are friendly and polite whenever I've dealt with staff.

23 de septiembre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Many thanks for your review Debbie, we are always pleased to be able to help our members.

Valorada con 5 estrellas sobre 5

I renewed my loan again this year

I renewed my loan again this year, and the response was fab, every thing on line, easy to use and understand, responses where quicker then when doing by letter and post, always found credit union to be very helpful, professional and polite.

23 de septiembre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Thank you Diane, it's really kind of you to give us this feedback

Valorada con 5 estrellas sobre 5

Fantastic staff and who made us feel…

Fantastic staff and who made us feel safe and valued. Information, advice and guidance was delivered professionally.

9 de septiembre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Very kind of you to say so, it means a lot to our team.

Valorada con 5 estrellas sobre 5

Great and very friendly

Very efficient and great service... Thank you

9 de septiembre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

Thank you for your kind remarks Fad.

Valorada con 5 estrellas sobre 5

Finance With Affordable Repayments

2020 has been a nightmare, but im lucky in that I can work from home for full pay... finances were needed and HEY Credit Union have helped with an affordable repayment plan. Trustworthy and honest and quick application

2 de septiembre de 2020
Opinión espontánea
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Respuesta de HEY Credit Union

We were glad to be able to help Angela, let's hope the year improves from now on. Thank you for your kind remarks.

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