Huntingtonbank Opiniones 

We finally closed ALL our accounts after banking here (1441 Waulegan Rd., Glenview) loyally for 20 years, ever since it was TCF Bank. This is because Winston Dacuycuy did a bait and switch on us with branch manager Theresa Wittau. Winston said to me, "You should have all these services free and NOT pay for them as a valued customer."

So after depositing many thousands of $ with the specific agreement that we would no longer be charged $6 for cashier's checks, they suddenly broke our agreement without notice a week later, saying, "Agreements can change anytime." His true Jekyll and Hyde came out, with the nasty side of him dominating after receiving our $.

We immediately closed ALL our accounts. Our friends and family also closed ALL their accounts here. This review is to make others aware of the poor business decisions he made and prevent others from being deceived.

There are so many other nicer, kinder, and more ethical banks to work with. Please be careful, everyone.

The Huntington bank atm said I didnt take my money in time. Of course even though I didnt get the money they took it out. I tried for 5 days to get MY money back. Terrible customer service that yelled at me and interrupted me multiple times. Then instead of trying to take care of the problem they just close my account. Worst experience in my 54 year. I was a customer with Huntington Bank for over 30 years. This is unacceptable. Going to the branch to remove all my Mom's assets tomorrow. She's been a customer for 50 years. To be treated like I was after 30 years is ridiculous! Now they lost another long time customer. Don't EVER use Huntington Bank!

I have been banking with Huntington for 5 years and this same issue has happened TWICE. I found out that they had suspended my debit card without notice. I get text AND email notifications about charges made to my card. There was not a single text or email sent to me regarding any suspicious activity. I found out that my card was suspended while trying to get gas. Which is a pretty big necessity. This is my only access to my money as the banks close before I finish my workday. I called customer service and say that my card is suspended and I have things to buy. I then proceed to be told I can either have one shipped out and get it by Friday of NEXT week, or I can PAY to get it sooner. Why am I the one paying when your establishment blocked me accessing MY MONEY without ever once informing me or contacting me to see if something was off? Would you ever have informed me? I have bills that are linked to this card. Being that this is the SECOND time this has happened in five years (luckily the other time I was still linked with an old bank), I’m thinking about suspending my account with Huntington altogether. That’s two too many times.

There is a reason why this bank has changed names recently. It is all over youtube. They violate people's civil rights. And if they violate people's civil rights in public what do you think they do with your money!.

Terrible bank, terrible branch.
When customers are seated at the seats in the lobby, this means that they are waiting for a banker to talk to them about serious, personal, private money matters.
Today at the HB at Wisner and North St. in Jackson MI,
we were ignored by at least 3 banking staff for over 20 minutes. Did they not see us in the chairs?
Big fat old white man exec ignored us
Big fat middle white woman ignored us
Pregnant banker (whom we had to flag down) dismissed us with sexual comment, "Hun" -- as if our concerns were not hers.
We are the money.
We deposit the money.
You should not in any way ignore us.
Terrible service, terrible bank.

I just signed up with y’all no reason to put my account on hold cause y’all don’t have a working Face ID and have quick balance not bring up Face ID your bank is mid and I can’t wait to switch out. Y’all need to get sued.

They bought out a bank in town that we were having no issues with and screwed up the accounts, They have no clue not even the folks at the local branch no and even they been kept in the dark, was told oh download and use a spreadsheet to do the work they should be doing. worst bank ever.

They're truly awful. No one knows where to transfer you to when you tell them your issue and they're always hanging up on you without resolving your problem. Worst customer service I've ever seen from a large institution like this

We had a positive experience with Cadence Bank in Montgomery, AL, and were hopeful for its transition to Huntington Bank. While the staff remained familiar, we noticed an unexpected shift in service quality.
During our visit at 10 a.m., the bank was quiet, and the cashiers were busy with cash handling and cleaning. Although we were present, the team only offered a distant "We'll be right with you." After a ten-minute wait, one staff member kindly asked if we needed help. We needed a notarization. The form was written in English, German, and French. Initially, an office employee hesitated because the document would not be in English, but after discussing it, she did notarize it. When we inquired about obtaining a copy for our records, we learned that Huntington Bank has a policy against providing copies, despite the proximity of copiers.
Feeling undervalued was disappointing, especially since friends and family shared similar sentiments. They encouraged us to explore new banks that genuinely appreciate customer loyalty.
We remain optimistic about finding a banking partner that values us and our needs

I made a wire transfer through a branch and because of that Huntington decided to close my account and end our banking relationship. They offer these services but when you actually use them then they flag it and close your account. Don't bank here.

We were charged a fee, from our insurance company because Huntington Bank messed up our ongoing transaction with them.
I found this out when our electric company emailed me with the information that Huntington used the wrong account number.
When I looked back to months before. I noticed numerous payments had been denied for automatic payments to our insurance company.
We're looking for another bank.

What a horrible first impression. My mortgage was transferred to Huntington June 1. I just called with questions and I was first transferred to auto loans, then installment loans then to mortgage and heard a message that states the wait was 35-45 min. This is pathetic service.

Huntington has provided one of the worst customer service experiences. The Customer Service line provides no service, advising that I needed to go to a branch (but there are no branches in Florida), but I fly up to Ohio and the branches provide no service, and then once finally finding the Litigation & Probate Department, they claimed to have handled something, to have closed a zero balance line and sent a lien release, when they had not. I asked them to resend it via overnight, and I would pay for the overnight, and they stopped returning calls and emails. Worthless!!

SCREW Huntington bank what use to be a good quality bank is now crap not for the consumer at all I use to love banking with Huntington but now I think I will put my money under my mattress!

I went into the Huntington Bank branch here Charlotte, North Carolina on August 29, 2025 to drop off small estate Affidavit for my Mom’s account with them. The employee took copies of the papers and the death certificate and claim to mail them to their legal department. After a month of not hearing from them, I started calling the employee as he gave me his business card. I left several telephone messages and he did not return the call. Then in September, the bank mailed letters to Mom concerning the renewal of her certificates which is the accounts I am trying to obtain information to distribute according to the filed court papers that I left them. I made copies of the affidavit that was court stamped and a copy of her death certificate and mailed to the address that sent the letters concerning the certificate of deposits being renewed back in October. They have it on record that my Mom is deceased and they have the paperwork but they are ignoring my attempts to settle with them per my court stamped documents. I have not gotten no response from them at all and it is not like they can keep that money. The bank is headquartered in Ohio and I should not have to drive there from North Carolina to get this settled. If you call they claim they do not have a IRA department but they have something because this is what Mom took on with these Certificate of Deposits.

Closed all my accounts they have very POOR CUSTOMER SERVICE AND INCOMPETENT PEOPLE WORKING FOR THEM DON'T DO BUSINESS WITH THEM YOU HAVE BEEN WARNED

The employees lack training in wire transfers and notary services. I've tried four local branches and now it's 12 days later and my international wire transfer is still in limbo after four tries. Complete idiocy! Train your employees!
Not only are they incompetent but they acted as if it was my fault and tried to blame me. How ridiculous. Less than 1 star.

I would give them no stars if I could. Back in December of 2024. I was denied service at two branches at around 3 in the evening. I filed a complaint with their customer service and nothing happened. I met someone for a appointment on December 28, 2024. My case was my account was hacked in a foreign country. I was told they would get my money back. They did nothing to help me.

They said I was at fault. I filed a complaint with BBB they said the same thing. I even mentioned how I was refused service at their two branches in BBB complaint. Huntington never mentioned this when replying back to me. Avoid doing business with them!!!

The Huntington Credit Card is the worst I have ever experienced, and I am 70 years old with a credit rating over 800. AWFUL CUSTOMER SERVICE that is extremely rude, and NEVER has my back with irreputable companies. DO NOT GET THIS CREDIT CARD!!!

Terrible bank to deal with from Top to Bottom. The ATM machines they own break down all the time. They always give you the run around and they tell you to call 1-800-480-2265, zero accountability and you can't report any wrong doing. Where I go the bank manager is so gross too. ALL I will say is BOYCOTT this bank 100% then they will improve or someone will buy them out. This is the definition of an EVIL Bank. They are out of horrendous Cleveland so that's their story, bottom feeders but they love charging you fees to make money real fast from fees they charge the customers. Close them down by moving all your assets!