Huws Gray Opiniones 

2068
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Cambridge depot (Nuffield Road) had exactly what I needed (Marine Plywood). Easy to order online. Received a courtesy phone call the following day to confirm that my order was ready to be collecte... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered on line. All quite straight forward. One item was out of stock but I was contacted immediately for a suitable alternative at the same price. Delivery was on time and delivered with precis... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Cannot fault the delivery service, ordered AM & delivered PM same day. I ordered a bulk bag of loam topsoil to mix with grass seed for my lawn unfortunately it also contained stones, plastics, a lot o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to share a really positive experience with Huws Gray at the Cambridge (Nuffield Road) branch.We recently had an issue with an EPDM rubber membrane order (Order L1E37813) where there was a dis... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de materiales para la construcción
  2. también en la categoría
  3. Maderera
  4. Mayorista de herramientas
  5. Servicio de alquiler de equipos para edificios
  6. Tienda de insumos para paisajismo
  7. Tienda de insumos para plomería / fontanería

Sobre Huws Gray

Escrito por la empresa

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.

Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.

Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.

With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.


Información de contacto

Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today


4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(2068)

1004 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast

Fast, and consistent even for one bag.

6 de septiembre de 2026
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Respuesta de Huws Gray

We're so glad to hear that you found our service fast and consistent, even for a single item.

Thank you for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Super quick delivery

Super quick delivery.

Amazing value of the grinders I bought 4 as Dewalt have discontinued them! Very happy customer!

10 de septiembre de 2026
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Respuesta de Huws Gray

We're so glad to hear you're happy with the quick delivery and the value of your grinders!

We appreciate your positive feedback.

Valorada con 5 estrellas sobre 5

Makita brushless drill driver

Easy to order my product, great front of house personnel and my purchase was at a fantastic price.

10 de septiembre de 2026
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Respuesta de Huws Gray

We're so pleased to hear that your ordering experience was easy, our front-of-house personnel were great, and your purchase was at a fantastic price.

Thank you for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Arrived on time and product met with…

Arrived on time and product met with expectations

10 de septiembre de 2026
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Respuesta de Huws Gray

We're so pleased to hear that your order arrived on time and that the product met your expectations!

Thank you for sharing your positive experience with us.

Valorada con 5 estrellas sobre 5

Great people at the Wellingborough…

Great people at the Wellingborough branch. Always very helpful.

9 de septiembre de 2026
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Respuesta de Huws Gray

We're delighted to hear that our Wellingborough team consistently provides such helpful service. Your kind words are truly appreciated!

Valorada con 5 estrellas sobre 5

Great first experience using Huws Gray

Website was simple to use. Slight issue with the the delivery quantity but all sorted out with one friendly phone call to the branch and with no inconvenience to me.

16 de septiembre de 2026
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Respuesta de Huws Gray

We're so happy to hear our website was easy to use and that we could quickly resolve the delivery quantity issue for you with a friendly phone call.

Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Excellent service

I ordered a .55 cu metre bag of topsoil on Saturday they phoned me on Monday morning and it was delivered within an hour.
The huge lorry came and much to my Grandsons delight craned it onto our drive.
Excellent service and very helpful friendly staff.

5 de septiembre de 2026
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Respuesta de Huws Gray

We're so happy to hear about your positive experience with our topsoil delivery!

It's wonderful to know that our service and staff made such a great impression, and we're especially glad your grandson enjoyed the delivery.

Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Great service

Great service, ordered online, quick call to arrange delivery and delivered on time.

9 de septiembre de 2026
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Respuesta de Huws Gray

We're so pleased to hear that you received great service, and your online order was delivered on time after a quick call to arrange it.

Thank you for your wonderful feedback!

Valorada con 3 estrellas sobre 5

Placed my order 10 days prior called on…

Placed my order 10 days prior called on the day of agreed delivery at 12 noon to confirm it would be coming as agreed was told yes. Called again at 4pm to be told we forgot to put it on the lorry. However they agreed to deliver the following day which they did.

4 de septiembre de 2026
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Respuesta de Huws Gray

We genuinely appreciate you taking the time to share your experience with us. We are very sorry for the miscommunication and the inconvenience caused by the delay in your delivery.

We understand how frustrating it must have been to expect your order and then learn it wasn't loaded.

We are reviewing our dispatch procedures to prevent such oversights in the future.

Valorada con 5 estrellas sobre 5

Great service and support

Great service and support. One of the staff kindly dropped off some wood which was placed on order because he lived nearby.

9 de septiembre de 2026
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Respuesta de Huws Gray

We are so glad to hear that you received great service and support. It's wonderful to know that one of our staff members went above and beyond to ensure your order was delivered.

Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Efficient service and advice on warranty

Efficient service and advice on warranty

9 de septiembre de 2026
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Respuesta de Huws Gray

We're delighted to hear that you found our service efficient and our advice regarding the warranty helpful.

Your positive feedback is truly valued!

Valorada con 5 estrellas sobre 5

Good service

Good service

9 de septiembre de 2026
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Respuesta de Huws Gray

Thank you for the 5-star review! We're delighted to hear you had a great experience with Huws Gray.

We appreciate your support and look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Ordered and delivered within a couple…

Ordered and delivered within a couple of days. Delivery driver very helpful and efficient

3 de septiembre de 2026
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Respuesta de Huws Gray

We're so pleased to hear that your order was delivered quickly and that our driver provided such helpful and efficient service.

Thank you for your kind feedback!

Valorada con 2 estrellas sobre 5

i rang the local office to find out…

i rang the local office to find out when my slate would be delivered. I was told that it did be already been delivered that morning. It hadn’t then the man said he had been outside and the delivery driver was just about to leave. I asked why I hadn’t been told what when the delivery day would be and he said he’d put it in an email and he had no idea what I would’ve received. It was only what he’d sent. He was rude and sarcastic. Also, it took an age to find out a phone number for the branch. It had a local Facebook page advertised, but I’m not on Facebook.

8 de septiembre de 2026
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Respuesta de Huws Gray

We appreciate you taking the time to share your experience.

We are concerned to hear about the difficulties you faced in getting delivery information and the tone of the interaction with our team member.

We are also looking into the challenges you encountered trying to find our contact details. We are reviewing our communication processes and staff training to prevent similar situations.

Valorada con 5 estrellas sobre 5

Order delivered very quickly

Order delivered very quickly. And delivery man very helpful.
Thanks

7 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

We are so pleased to hear that your order arrived quickly and that our delivery person provided excellent service.

We truly appreciate your kind feedback!

Valorada con 5 estrellas sobre 5

Great Service

I placed an online order for some hardboard but couldn't see how to ask for it to be cut to a particular size. I phoned my local branch the next working day and they dealt with it straight away, even refusing my offer to pay the cutting charge aditionally. Great Service!

31 de agosto de 2026
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Respuesta de Huws Gray

We are so pleased to hear about your positive experience with our team! It's wonderful to know that our local branch was able to assist you promptly with your cutting request and that you appreciated their service.

We always aim to provide helpful and efficient support to our customers.

Thank you for sharing your kind feedback!

Valorada con 5 estrellas sobre 5

I was using another merchants in…

I was using another merchants in Horsforth Leeds but they shut down . So I thought Id try HuwsGray in Headingley Leeds .

The women who served me in the yard couldn't have been more helpful, much appreciated great service !

I was having a bad brain day ! lol and got my order wrong the man at the trade counter was also really friendly and helpful and incredibly patient ! So thanks you . HuwsGray now my regular stop for all things building related . Jim

11 de agosto de 2026
Opinión espontánea
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Respuesta de Huws Gray

We are so pleased to hear that our team provided such excellent service, especially when you were having a challenging day. It means a lot to us that our colleagues were friendly, helpful, and patient.

We truly appreciate you choosing us as your regular stop for building supplies.

Valorada con 5 estrellas sobre 5

Seacombe staff were very helpful

Seacombe staff were very helpful. When the online stock did not exist they found my product and directed me to another depot that had my product.

8 de septiembre de 2026
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Respuesta de Huws Gray

We're so glad our team could assist you in finding your product!

We appreciate your kind words about their helpfulness and dedication.

Valorada con 5 estrellas sobre 5

Ordered some slabs online

Ordered some slabs online, collected with no problems

7 de septiembre de 2026
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Respuesta de Huws Gray

We are so pleased to hear that your online order and collection experience was problem-free!

Thank you for sharing your positive feedback.

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff

7 de septiembre de 2026
Logotipo de Huws Gray

Respuesta de Huws Gray

Thank you for the 5-star review! We're delighted to hear you had a great experience with Huws Gray.

We appreciate your support and look forward to helping you again in the future.

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