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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered pair of dumbells & only received one. Have tried contacting through email & no response. Phone number disconnects & Benjamin the chat bot does not answer. I’m assuming the company is no longer... Ver más

Valorada con 3 estrellas sobre 5

Purchased dumbbell set and rack which are great. Adjustable bench had 2 small pieces missing but contacted and sent next day delivery. Main gripe is the delivery service - cancelled twice then tur... Ver más

Valorada con 5 estrellas sobre 5

Ordered the Power Rack and from the outset they were upfront and honest about the delay in it being delivered. There were issues caused by the delivery company but Ben (HyGym customer service) was re... Ver más

Valorada con 1 estrellas sobre 5

As of writing this, I have just filed a complaint with my bank. I have tried countless times over the last three weeks to contact Hygym with no luck. I even turned up at their address in Swindon to... Ver más

Información sobre la empresa

  1. Servicio de fitness y nutrición

Escrito por la empresa

Daniel and Shane started HyGYM from a single garage on a mission to help keep gyms open during the global pandemic and support mental health: originally providing PPE equipment for gyms.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

194 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(194)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love Hygym

Love Hygym, rapid delivery & excellent products. Really highly recommended A++++++

29 de enero de 2023
Valorada con 4 estrellas sobre 5

Delivery great, assembly instructions poor

Delivery was exceptional!
Instructions to put the squat rack together were way too sparse… no mention of some parts until after construction completed and would have to undo to rebuild! Annoying- but very pleased with product now constructed.

21 de diciembre de 2022
Valorada con 4 estrellas sobre 5

Collars

Good kit but quick release collars don't fit the bar and vinyl stickers for dumbell rack does not stick
Good timely delivery packed well and marked clearly

9 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Would recommend

Good communication, prompt delivery.. had an issue with a part, but after a live chat and some pictures, the problem was resolved quickly and without fuss.. would happily recommend

6 de diciembre de 2022
Valorada con 5 estrellas sobre 5

I purchased the HyGym multi-gym squat…

I purchased the HyGym multi-gym squat rack and couldn't be happer! Delivery was prompt, HyGym customer service was really great and the squat rack is of brilliant quality. It took 2 hrs to fully assemble. I recommend using the online instructions on the HyGym website for setting it up though, the manual it comes with isn't as good as the online version. Overall very happy with this purchase.

7 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Outstanding in every way

This has been one of my best buying experiences ever. Daniel was great at helping me design my home gym and offered a very reasonable deal. I think the equipment itself is extremely good (even more robust than I was expecting), and the online instructions for building the squat rack were excellent. However, it is how they dealt with problems from the delivery (not their fault) that was exceptional - they took the trouble to understand what had been lost/damaged and replaced them at once. Great guys to work with and excellent products - 100% recommended.

21 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Bought a rack and bench second hand

Bought a rack and bench second hand. A covid idea from someone who only used it once. Bargain but had 2 extension chains missing. HyGym guys sorted it out within 3 days of the phone call about it! Awesome kit.

4 de octubre de 2022

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