Ordered 3 pairs of compression socks for a walking holiday. Received 3 pairs of what were clearly football socks and quite basic quality considering the price (£12.97 each even with the discount for 3... Ver más
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Consulta las opiniones de los clientes
I, 62 year old man, bought mine just before we left for an overseas trip. Wore them on the 6 hour flight and all the next day after we landed and explored Dublin. Fantastic combination of comfort... Ver más
The reviews of the company and their website seemed to be good, so I ordered a pair. The water shoes fit well, are comfortable, have great grip, and feel like high quality material. Coming from China... Ver más
Support was the best- very prompt & responsive. A little slow for the USA "market" deliveries. Quality of sock is lacking somewhat for being a compression sock. Ankle segment leave a lot of "lo... Ver más
Información sobre la empresa
Escrito por la empresa
We believe that being active is more than just a chore - it's a way of life. That's why we've designed our products to be both stylish and functional, so you can look good and feel great while you're out there breaking a sweat.
Información de contacto
4,3
Excelente
217 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 54% de las opiniones negativas
Suele responder en menos de 1 semana
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It took some time to test it as I had…
It took some time to test it as I had to exchange it for a bigger size. Seller sorted the thing s fast so I give him a credit for that. The sole is durable and made with quality materials. Follow the instructions on the box to trim it and will see how comfortable they are.
8 de febrero de 2024
Opinión espontánea
Unfortunately these did not work for…
Unfortunately these did not work for me. Make sure when you send them back you have some way of proof you sent them. I sent 1 pair used and 1 pair never opened. taped the package very good with extra tape and they only are giving me credit for 1 pair (never opened) state they did not receive the used one.
14 de diciembre de 2023
Respuesta de HYKLE
Hello Evonne,
I checked all the communication with our customer service and i can assure you we take all customer issues seriously. In your case our warehouse partner discovered that only one of the purchased pairs was returned.
They never make such mistakes, or at least we never had such case in 70 000+ orders so far processed.
We are still committed to help resolving the issue with you. That is why our team refunded the cost of the returned item. As soon as our warehouse indicate the second pair is returned, we can refund the second one also.
Kind regards,
Deso
One order was never received as ndci…
One order was never received as ndci want my money back
4 de marzo de 2024
Respuesta de HYKLE
Hello Theresa,
I'm really sorry for the inconvenience caused. I see you bought 2 pairs, but got only one. The reason was a technical glitch from our store - a new app we use that did not passed the second pair for fulfilment.
We have processed a refund for you and made sure the issue is fixed.
Deso
A pleasant experience
Quick and easy to order and fast shipping. Good follow through!
26 de febrero de 2024
Unsatisfied
Ordered 1 pair purchased second pair at checkout for discounted price. Received only 1 pair. Disappointed that Dr Scholls inserts worked better for 1/3 the price. Keep the second set
23 de febrero de 2024
Not for us
I was so looking forward to your product. But for my feet and my wifes, this was the worst product for us. Instead of helping our feet feel good and walks more enjoyable, it was complete torture.
19 de febrero de 2024
HYKLE has cancelled my order for…
HYKLE has cancelled my order for reasons unknown.
12 de febrero de 2024
Respuesta de HYKLE
Hello Mark,
As our support team explained by email, your order was canceled and money refunded to you because the shipping company was unable to deliver the item to the PO Box provided.
In such cases our system automatically issues a refund to avoid customers been charged for items that are not delivered.
Also, i see our team explained the situation and offered you a discount in case you want to place your order again. If you want to reorder, just please make sure you are giving us the right address so the shipping company can deliver successfully.
Kind regards,
Deso
Ordering was simple
Ordering was simple. They arrived quickly. I ordered one pair and have been transferring them to several shoes to test them out. I have reduced pain, so I will be buying more pairs to keep permanently in my different shoes.
6 de febrero de 2024
Quick response
I accidentally ordered the wrong size. I contacted customer service through email and I couldn't believe the fast response I got.and My order was corrected.
3 de febrero de 2024
The footbed was well made with quality…
The footbed was well made with quality materials. The arch is to high for me and made me pronate to much. They are not for me but would work great for someone with higher arches.
23 de enero de 2024
Great support while having to be on…
Great support while having to be on concrete all day
22 de enero de 2024
The inserts are so good for my feet.
16 de enero de 2024
Love the item
5 de enero de 2024
Not feeling it
So far I feel no difference. There was no instant relief and ever after a few days I find myself going back to the original insoles. At least my pain didn't increase much, but I wouldn't recommend them
4 de enero de 2024
Happy feet
These insoles have truly helped my feet to not hurt during the day and feet are not hurting at the end of the day. Doing the job for me.
3 de enero de 2024
Not free exchanges
They promote free returns and size exchanges, but that is a lie. They are difficult to work with, and I’m still waiting on my refund or exchange.
2 de enero de 2024
Respuesta de HYKLE
Hello Lara,
I'm really sorry for the confusion. We do not have paid postage labels yet, and we do not state "free returns" at our store.
Please check our return policy; it hasn't been changed since July 2023: https://hykle.com/pages/return-refund-policy
Your refund has been processed upon the arrival of the product at our warehouse, which was yesterday. Usually, it takes 2-3 days for refunds to arrive back in your bank account. If you don't see your refund in 2-3 days, you can call your bank and ask for more information.
We are really sorry for the bad experience you may have had with our services. Hope we can remedy that in the future.
Kind regards,
Deso
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