Inconvenient, yet Excellent experience! I ordered a necklace as a gift that had personal meaning for a dear friend. When the necklace arrived, it was in a completely different color scheme. I followed... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Delivery took some time. However the team were absolutely helpful in replying to my questions. I did end up getting wrong size. However they did a great job in sending me another one. Just shipping fe... Ver más
UPDATE I have been contacted and they are in the process of sending me a replacement hat. They were very quick to address this issue. I recently purchased 2 men's hats. One of the hats (Pink) arri... Ver más
La empresa ha respondido
Very efficient service and really helpful as the ring sizes we required weren't listed but I was able to email them to get the correct sizes. Rings are good value for money and very comfortable to w... Ver más
Información sobre la empresa
Escrito por la empresa
Innovato Design (formerly Dierro) offers innovative jewelry, rings, pendants and glow in the dark necklaces.
Información de contacto
4,2
Muy bueno
345 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 80% de las opiniones negativas
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our rings arrived and they are exactly…
our rings arrived and they are exactly as we had pictured! they shipped and arrived in great time
2 de julio de 2026
Opinión espontánea
Item i ordered arrived, gold and stainless steel bracelet for men
Item i ordered arrived , which has made me order once more to see if you still do the same on 2nd item, 👍🏻👍🏻👍🏻
2 de julio de 2026
Opinión espontánea
Everything was easy and I’m happy with…
Everything was easy and I’m happy with the product. It took a little longer than I expected to arrive but other than that I am satisfied.
9 de junio de 2026
Opinión espontánea
Easy to order and quick delivery
Easy to order and quick delivery
27 de mayo de 2026
Opinión espontánea
Great quality and exceptional customer service
Style and quality. I look for and I got it in my recent Fedora.. The customer service is epic , especially because of Anelia... She handled me and my order with kid gloves... I tip my hat to her and the company..James
9 de mayo de 2026
Opinión espontánea
I have several motorcycle chain…
I have several motorcycle chain bracelets and this one is a great addition! Love the colors!
28 de mayo de 2026
Opinión espontánea
Great product this isn’t a cheap gift…
Great product this isn’t a cheap gift it is nice and sturdy. Now my granddaughter wants one so I will be a return customer
24 de mayo de 2026
Opinión espontánea
Very efficient service and really…
Very efficient service and really helpful as the ring sizes we required weren't listed but I was able to email them to get the correct sizes.
Rings are good value for money and very comfortable to wear.
15 de mayo de 2026
Opinión espontánea
It's a nice cross at a nice price
It's a nice cross at a nice price. The shipping was quick. Im pleased
1 de mayo de 2026
Opinión espontánea
Inconvenient, yet Excellent experience
Inconvenient, yet Excellent experience! I ordered a necklace as a gift that had personal meaning for a dear friend. When the necklace arrived, it was in a completely different color scheme. I followed company policy and reached out via email to start the return process. I am extremely content with the ease of communication and customer service I received. The process was seamless. I was offered options on how I would like to proceed with my return/exchange. Over all I had a great experience and was treated as a person, not just an order. Great Customer Service is hard to find these days, and that is exactly what I received. 5 stars!
28 de abril de 2026
Opinión espontánea
Respuesta de Innovato Design
Hi Cody
Thank you for your kind words and support! It means a lot to our small business. We’re so glad you’re happy with your order and hope to see you again in the future!
Warm Regards,
Anelia
Play fit well and look great
The different look to it and they fit really well
15 de abril de 2026
Opinión espontánea
I order a ring from this company and…
I order a ring from this company and they sent the wrong one. I contacted them and they sent the wrong one again. I have two rings that are not what I ordered nor will I wear. Don't waste your money with this company.
20 de marzo de 2026
Opinión espontánea
Respuesta de Innovato Design
Hello Grady,
We’re truly sorry for your experience and completely understand your frustration.
We previously reached out to you directly through our support system to resolve the issue, as it appears there may be a warehouse problem with this specific ring model, but we have not yet received a reply.
We would still very much like the opportunity to make this right for you. We can offer either a full refund or the option to choose a different ring, which we will personally verify before shipping.
Please contact us through our support email so we can resolve this properly for you as quickly as possible.
Regards,
Anelia
Love it as is
20 de abril de 2026
Opinión espontánea
All good fast delivery
All good fast delivery, product like they said it would be
8 de abril de 2026
Opinión espontánea
Product is very nice
Product is very nice, and was priced well.
Shipping did take longer than expected.
6 de abril de 2026
Opinión espontánea
Respuesta de Innovato Design
Hi Mark
Thank you for your feedback! We’re very happy to hear that you liked the product and found it well priced. We also appreciate your patience regarding the shipping time and truly value your support and understanding.
Quick international shipping
Quick international shipping, nice product exactly as displayed, accurate sizing
23 de marzo de 2026
Opinión espontánea
Respuesta de Innovato Design
Hi Jason
We’re very happy to hear that the product met your expectations and that the sizing and shipping experience were smooth. We truly appreciate your support and thank you for taking the time to share your experience with us!
I recently ordered a Masonic Ring as…
I recently ordered a Masonic Ring as shown in the advertisement but what I received was different from what I ordered as shown in the ad :-( :-/ :-/
25 de marzo de 2026
Opinión espontánea
Respuesta de Innovato Design
Hi Ricardo
We’re sorry to hear that you are not satisfied with your order. However, we were unable to find any prior communication from you in our support system regarding this issue.
If there has been a mistake or you received the wrong item, we will of course help resolve the situation. Please contact us directly at service@innovatodesign.com with your order number and clear photos of the item you received so we can investigate and assist you as quickly as possible.
We are always happy to help, but we need customers to contact us directly first so we can resolve any issues.
Best Regards,
Anelia
Its great experience
Its great experience, hassle free when it comes to delivery, it will arrive on time!
22 de marzo de 2026
Opinión espontánea
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