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Información sobre la empresa

  1. Proveedor para baños

Escrito por la empresa

I1204 — safer, more comfortable showers for every day. We design reliable, easy-to-use shower chairs that make bathing safer, easier, and more dignified. Whether you’re a senior, recovering from surgery, living with limited mobility, or simply want extra stability, our products are built to help you feel confident in the shower. What you can expect from I1204: Safety first: Stable frames, anti-slip feet, and thoughtful details to reduce the risk of falls. Everyday comfort: Ergonomic seating and adjustable heights to fit real bodies and real bathrooms. Durable quality: Materials selected for water resistance and long service life. Fair value: Honest pricing for dependable products. Human support: Friendly, responsive help from a team that listens. If something isn’t right, we work with you to make it right. Why customers choose us: Independence: Maintain privacy and control over your routine. Peace of mind: A sturdy chair turns a stressful task into a calm, predictable moment. Straightforward setup: Clear instructions and quick assembly. Questions or need guidance choosing a chair? Email us at info@i1204.com . Experience the I1204 difference—safety you can feel, comfort you’ll notice, and service you can trust.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

17 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great product

Great product, very satisfied with my purchase, the communication from the company was excellent and very informative, delivery was excellent

17 de marzo de 2026
Valorada con 1 estrellas sobre 5

Disappointing and slow customer service

The chair ordered arrived in a ripped open box. I wrote the company and after a few days was asked to open the chair and check for any damage to the product before any refund would be provided. I wrote that I did not want to open the inner package and just wanted to send this chair back. After several days I received a response that they would not fully refund the product and if I still wanted to return the chair I would be responsible to pay for it. Buyer beware! Would not recommend this product or company. This is especially disappointing given the nature of this product. I would include a photo of the box that arrived and the condition it was in if able

2 de marzo de 2026
Valorada con 5 estrellas sobre 5

Simple and helpful

I’ve used this product for a day, and overall the experience has been good.
The multifunctional shower chair with wheels helped reduce the amount of physical effort required, which made daily use easier for me.

12 de enero de 2026
Valorada con 1 estrellas sobre 5

I've been trying to get in touch with…

I've been trying to get in touch with this company. The shower chair I purchased is not going to work for me. I've sent emails, have not had any response back.
Would not recommend them for this reason.

20 de agosto de 2025
Logotipo de I1204

Respuesta de I1204

Hi Heidi — I’m really sorry we missed your emails and that the chair isn’t a good fit. That’s not the experience we want for you, and we’ll make this right.

Please share your order number via Trustpilot’s secure Find Reviewer form or email us at info@i1204.com
with the subject “Heidi – Trustpilot”. We’ll arrange a prepaid return and full refund right away, or help you exchange for a model that suits you better — whichever you prefer.

Thank you for flagging this. We’re also reviewing our inbox process so this doesn’t happen again.

— Chris, I1204 Customer Care

Valorada con 1 estrellas sobre 5

I never received my order

I never received my order. I receiving everything in Chinese writing. No tracking information , A really bad experience. No place to cancel or reorder.
No phone number to confirm or cancel.
Pay pal gave me i1204.com. email !
Can you track my order to see if I will be receiving. Many Thanks

16 de noviembre de 2024
Valorada con 5 estrellas sobre 5

This was a great experience from start to finish!

The advertisement of product description, the ease of assembly, and how the product worked was actually true to the product itself. The questions I asked of i1204’s customer service were met with prompt, clear, and respectful responses. The chair arrived a day earlier than expected. The product was true to the advertisement! It has made my life in this area so much better than the previous shower chair I was using.

6 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Used post-surgery

Used post-surgery, this chair is remarkably sturdy, easy to use, and comfortable. I continued using it because I'm satisfied with its performance.

17 de noviembre de 2023
Logotipo de I1204

Respuesta de I1204

Hi Medina, thank you so much for taking the time to share your detailed feedback

Valorada con 3 estrellas sobre 5

Practical and Useful

A practical chair that makes showering my dad with Dementia and Parkinson's Disease much easier. The swivel feature and adjustable arms add to the convenience. It wobbles a bit, which makes me a bit uneasy, and the back of the chair is a bit too short for ideal support.

26 de octubre de 2023
Logotipo de I1204

Respuesta de I1204

Thank you so much for taking the time to share your detailed feedback. We truly appreciate your honesty and are sorry to hear about the concerns you've raised regarding the wobbling issue and the back support of the chair.

Ensuring the safety and comfort of your dad is our top priority, and we take your feedback seriously. We apologize for any inconvenience this may have caused. Our team is currently looking into the issues you've mentioned, and we are actively working on addressing them. We value your input, and your satisfaction is important to us.

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