IGNI Opiniones 1486

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Not only is IGNI’s tasting menu artistry on a plate, but the flavours and imaginative use of seasonal produce were delicious from start to finish. The staff were delightful and knowledgeable. The somm... Ver más

Valorada con 5 estrellas sobre 5

I could not recommend IGNI enough. I am another happy customer the work was quick and efficient from day one I was updated throughout the process. I was eligible for an energy efficient combi boiler,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely prompt service. Survey booked 2 days after application, 4 days later boiler installation. The plumbers were very efficient, hardworking over a very long day and were nice and well mannered.... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The first team doing the loft etc, they brilliant &very professional. Nothing was too much especially when they cleared up, I would recommend these guys any day of the week. However the boiler instal... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de energía renovable
  2. Proveedor de calderas
  3. Departamento de vivienda
  4. Equipos y soluciones de energía
  5. Servicio de instalación de gas
  6. Contratista de aislamiento

Escrito por la empresa

At IGNI, our mission is to ignite a sustainable future by providing reliable, renewable energy solutions that empower communities and preserve our planet. We are dedicated to reducing carbon footprints and promoting environmental awareness through every project we undertake. Through the ECO4 scheme, we have been at the forefront of helping households reduce their energy consumption and enhance their living environments. We have facilitated access to essential funding, ensuring that financial constraints do not hinder anyone from achieving an energy-efficient home.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 90% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, got a 50 year old heating system replaced within 2 weeks of applying job got completed on the day . Would highly recommend.

1 de noviembre de 2024
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Respuesta de IGNI

Hi Jade,

Many thank for your honest review.

We are so pleased we were able to assist you with your enquiry

We appreciate your 5 star review and recommendation

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

Happy customer

Would definitely recommend great service from start to finish. The guy who came to survey was very helpful and polite. The engineers were most efficient and helpful in every way really nice blokes did a great job,wish all tradesman were as easy to deal with, 5 star ⭐️⭐️⭐️⭐️⭐️

15 de octubre de 2024
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Respuesta de IGNI

Hi,

Many thanks for sharing the amazing feedback

We truly are grateful for the wonderful review

Kindest Regards

IGNI

Valorada con 1 estrellas sobre 5

Complete disaster

I am so angry at the installation of the boiler at my mother's house. The contractors, Berks Insulation Slough, turned up 4 hours late. This meant they finished work late in the evening and my mother didn't see what they'd dond outside until the next morning. They refused to install the boiler in the airing cupboard where the original boiler was. Obviously this was too much work for them. Instead they installed it in the kitchen. The pipes have all been run OUTSIDE the house. Not only an eyesore but certainly dangerous and exposed to the elements. A pile of tar like debris has been left in the drive which has dried and cannot be removed. Some debris has been emptied into the toilet, which has also stuck and can't be removed. And there is a water leak in the bathroom.
I have complained to both IGNI and the contractors, so far no responses. I am currently investigating legal recourse. DO NOT USE THIS COMPANY.

11 de octubre de 2024
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Respuesta de IGNI

Hi Sharon,

Many thanks for your review.

We are in receipt of the concerns you have raised and assure you we are in liaison with the install team who completed the work in your home.

We have spoken to the install manager and requested they contact you as a matter of urgency to resolve the concerns you have raised

Many Thanks


Valorada con 3 estrellas sobre 5

My boiler is working but my blinds are…

My boiler is working but my blinds are ruined took me nearly 5 hours to clean up pipe attached to downspout has come away from the gutter hence a waterfall at the corner of my house hopefully it will be repaired asap then I would recommend then to a colleague

8 de octubre de 2024
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Respuesta de IGNI

Hi Belinda,

Many thanks for taking the time out to review the service you have received.

We are in liaison with both yourself and the install taem and
requested a manager from the install team contact you as a priority to discuss the concerns you have raised

Our contact details are 0333 880 5338

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

Thank you IGNI

Thank you IGNI, I’ve had four hard working individuals here today mo and his partner grafted very hard and it’s been a long day for them fitting my new boiler I would recommend igni to everyone for the caring the team showed my mother of 84year old and answers all my mother questions 10 out 10 I was a bit taken by the government scheme meaning she was eligible for a new boiler and loft insulation completely free but everything has been efficient and spot on please call this great team many thanks to Terry and mo

30 de septiembre de 2024
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Respuesta de IGNI

Hi,

Many thanks for choosing IGNI.

your feedback will be shared with all staff who worked very hard in helping your mother access the government grant scheme

Many thanks for your feedback

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

I was very impressed by the team that…

I was very impressed by the team that insulated my lofts. They were extremely fast and efficient and cleaned up after the job was completed. I would certainly recommend this company.

13 de septiembre de 2024
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Respuesta de IGNI

Hi Neil,

Thank you so much for taking the time out to review the service you have received.

We are so happy you chose IGNI and thank you for leaving a 5 star review and recommendation

Many Thanks

IGNI

Valorada con 5 estrellas sobre 5

Really great communication and service

Really great communication and service. Very efficient and helpful.

9 de septiembre de 2024
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Respuesta de IGNI

Hi Sarah,

Many thanks for sharing your 5 star review and thank you so much for choosing IGNI

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

Great companie very professional polite…

Great companie very professional polite people to speak to thay explain everything whots going on very pleased top marks from me.

9 de septiembre de 2024
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Respuesta de IGNI

Hello Mr Crackle,

Many thanks for sharing your amazing feedback.

We are delighted you chose IGNI

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

Amazing Company

Wow. I cannot rate the teams highly enough, they were polite, professional and went out of their way to help me. I honestly could not fault them. I was so shocked at how accommodating they were. Nothing was too much trouble and they cleaned up after themselves. Fantastic. Definitely 5 stars.

7 de septiembre de 2024
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Respuesta de IGNI

Hi Catherine,

Many thanks for sharing your amazing feedback.

We are so pleased with your honest review and truly value your feedback

Thank you so much for using IGNI

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

IGNI Staff are Like..

In relation to my recent experience with IGNI, I personally have found their Staff to be; Good Communicators, Punctual, very Competent, Clear & Easy-to-Understand, Helpful, Knowledgeable, Polite, very Presentable & totally Professional
My Heating Installation experience has definitely been made a lot easier to work around primarily because of the pleasant & skilled staff, and general work attitude and ethics of IGNI and their employees / representatives
Great Work
Sincerely,
Mr T Bryan

23 de agosto de 2024
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Respuesta de IGNI

Hello Mr Bryan,

Many thanks for taking the time out to review the service you have received from IGNI.

We are so pleased with your honest feedback

Our staff work very hard in helping our customers access the government grant scheme and we are truly delighted to receive recognition for the hard work they put in.

Thank you again for choosing IGNI

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

The roof insulation is done perfectly!

The roof insulation is done perfectly! Very fast service, precise and very good work. Perfect job! Thanks so much!

29 de agosto de 2024
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Respuesta de IGNI

Hi Nora,

We are delighted you chose IGNI.

Many thanks for your amazing 5 star review

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

My installation was done very well

My installation was done very well. The installers were very professional and polite and cleared everything up after they were finished. I was very pleased with the job

27 de agosto de 2024
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Respuesta de IGNI

Hi Clare,

Many thanks for sharing your amazing 5 star review

We are delighted you chose IGNI

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

Boiler installation

The men that installed my new boiler , was polite, efficient, clean and tidy , they told me at every stage what they was doing and explained how everything worked. Very very please with my installation. Top marks from me

22 de agosto de 2024
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Respuesta de IGNI

Hi Jackie,

Many thanks for sharing your amazing feedback

We really are grateful you chose IGNI

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

The lads were polite and professional…

The lads were polite and professional in there work, Although they were working in a small bungalow the team work was impressive and would recommend anyone linked to IGNI with no hesitation. Thank you keep up the good work.

24 de julio de 2024
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Respuesta de IGNI

Hi Karen,

Many thanks for choosing IGNI

We are so grateful for your amazing 5 star feedback

Regards

IGNI

Valorada con 5 estrellas sobre 5

The company sorted my claim fir a new…

The company sorted my claim fir a new boiler within a week. My previous boiler was 25 years old I was told as I have recently moved to this hoise wasnt sure why its not functioning. The lads were lovely and carried the work out on the assigned date and time. I was talked through it and thet cleared away everything before they left. Very happy with the work carried out.

13 de agosto de 2024
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Respuesta de IGNI

Hi Sofia,

Many thanks for taking the time to review the service you have received from IGNI.

We are delighted with your feedback and thank you for choosing IGNI

Kindest Regards

IGNI

Valorada con 5 estrellas sobre 5

I'm so impressed with the service

I'm so impressed with the service. I had my boiler installed at the weekend and the teams were incredible. They talked it all through with me, like the placement, the pipework, the extractor fans etc. They answered all my questions and were super informative. I could not fault the installation team at all.
The process to get the grant took a bit of time as I had only very recently purchased the property but we got there in the end.
The house had a 30+ year old back boiler and they have replaced it with a fantastic combi model. The teams cleaned up and were super courteous throughout the day. It was also all done in 1 day! I'm very impressed. Thank you

10 de agosto de 2024
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Respuesta de IGNI

Hi kate,

Many thanks for taking the time out to review the service you have received

We are delighted with your honest feedback and value your 5 star review

Thank you again for choosing IGNI

Regards

IGNI

Valorada con 5 estrellas sobre 5

Great workmen Monday and Tuesday I have already recommended your company to my friend Mrs leach and will keep on recommending especially if they get the same workmen I got on the Monday and Tuesday.

Great work men
pleasant and willing to explain things to you and never stopped working till the jobs were finished on the Monday and Tuesday.

5 de agosto de 2024
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Respuesta de IGNI

Hi Beryl,

Many thanks for your lovely feedback

We are so pleased you chose IGNI

Regards

IGNI

Valorada con 5 estrellas sobre 5

Lee from Dudley the gas engineer was…

Lee from Dudley the gas engineer was great, helpful, went the extra mile I cannot recommend him enough. This has given my mum great peace of mind as the winter approaches.

1 de agosto de 2024
Opinión espontánea
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Respuesta de IGNI

Hi,

Many thanks for sharing your amazing feedback

Kindest Regards

IGNI

Valorada con 4 estrellas sobre 5

Didn't start of great due to several…

Didn't start of great due to several cancelled dates, but did come to gether eventually. The contractor David Routledge that fitted boiler was very good and professional at his job.

26 de julio de 2024
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Respuesta de IGNI

Hi Denis,

Many thanks for your honest review

Kindest Regards

IGNI

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