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IGO Promo Opiniones 

277
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... Ver más

Valorada con 4 estrellas sobre 5

I had requested to be delivered on the website in our new address but for some reason your team did not receive it on the system and the gifs arrived 4 working days after the day that should be delive... Ver más

Valorada con 5 estrellas sobre 5

I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engrave... Ver más

Información sobre la empresa

  1. Tienda de artículos promocionales
  2. Proveedor de productos promocionales

Escrito por la empresa

At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

277 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(277)

25 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Good products, meh service

Good bits
Promo items were of very good quality so happy with end result
Bad bits
Order was not processed on time so took 4 weeks overall, was offered refund on delivery cost which was fair enough but I never received that either despite follow up emails - it's cost them repeat business anyway
Overall
OK for a trial, but there's better out there and they lost my business on the back of my own experience

31 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engraved key rings every year and the quality, presentation and price is superb. The staff are extremely nice and helpful when dealing with over the phone. I generally deal with a guy called Nate and he’s a pleasure to do business with. I will continue to use Igo Promo.

1 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Easy to order, problem-free, easy payment, quick delivery and product looks great. Would recommend

20 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Our experience with IGOPROMO has been…

Our experience with IGOPROMO has been dreadful. Payment has been made to the a/c information provided (along with proof) and we are still being stalled. Engagement with customer service only happens when I/the customer instigate it.

13 de noviembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

So unresponsive

So unresponsive. First time ordering from this company. Will never order from again or recommend to anyone. It is very hard to get questions answered and replies to emails. I have to resubmit a form through their website every time I want to get in contact with them. Very unresponsive and vague in their answers. Days go by without getting a response back. Ordering from another country can be challenging, but should not be this challenging. After placing the order, one of the items we already ordered became out of stock for our time frame and we had to find something to replace it. I highly suggest they work on their attentiveness to urgency on orders. The social media team was excellent, they just unfortunately didn't have the access to my order so couldn't do much.The items themselves, are what we ordered and look great, although the backpacks smelled like fish. Keeping in touch with this company on an order was an awful experience.

27 de septiembre de 2019
Opinión espontánea
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Respuesta de IGO Promo

Hi Shelby,

Thanks for your Trustpilot feedback.

We apologise for the experience you had trying to reach us on Irish phone line from abroad.

We always recommend that in urgent matters such was yours that you reply to our sales emails that we send instead of the social media outlets as the response time is faster.

This is especially important as you are based in another time zone which doesn’t allow for correspondence via phone.

We apologise for the error regarding the delivery address of the notebooks. We are following up with the supplier to find out why this error was made.

Valorada con 1 estrellas sobre 5

Received the bags a week after the…

Received the bags a week after the Children's Fun Day event we had committed to sponsoring a gift for the children attending the party - I was told by the customer representative my instructions weren't clear although from the outset I stated what date the event was on and his suggestion was "perhaps use them for another event". Poor customer service and would not recommend the company.

26 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent from beginning to end

Very easy to deal with all along the designing process, great customer service, excellent delivery time and product just as expected. I would highly recommend to any businesses, big or small!

18 de marzo de 2019
Opinión espontánea

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