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IGO Promo Opiniones 

277
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... Ver más

Valorada con 4 estrellas sobre 5

I had requested to be delivered on the website in our new address but for some reason your team did not receive it on the system and the gifs arrived 4 working days after the day that should be delive... Ver más

Valorada con 5 estrellas sobre 5

I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engrave... Ver más

Información sobre la empresa

  1. Tienda de artículos promocionales
  2. Proveedor de productos promocionales

Escrito por la empresa

At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

277 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(277)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

As a first time buyer

As a first time buyer, the whole experience was effortless. The finished product is printed with our company logo added and looks very effective. Very happy with the service overall.

27 de noviembre de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

Selection of products is super however...

Selection of products is super, however for a repeat order the manufacturer changed and therefore it reduced the quality and altered the original colouring.

There was also duplication of processes and I was being billed twice, and then chased for payment that'd been made in advance.

8 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service , good value for money really easy to design exactly what we needed & would certainly recommend IGO .
Staff excellent Chris & Nate responded to all my queries promptly and professionally.

30 de junio de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very good communication with the…

Very good communication with the customer.
One set of items was dispatched a little bit later then promised, but the second set of items was delivered earlier. Overall I was happy with the delivery.
The quality of the items was not the best. The size of the t-shorts I ordered was smaller than what was written on the label (eg. size L was more like a size M, size XL was like size L)

16 de junio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and product.

My sixth class and I used IGO Promotions to source a product that the children had come up with for a whole class business as part of the Junior Entrepreneur Programmer. I found the service fantastic, Jacob and his team were so helpful and the product was just what we had asked for. They were very prompt in their delivery of our order and made the whole process of ordering our product very easy. Thank you IGO Promotions, our business was a huge success.

11 de mayo de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very messy

Very messy, confusing experience.

Dealer with this company previously and always had a very good experience- however not so much recently.

Products were good-just complicated messy process to get them.

4 de mayo de 2018
Opinión espontánea
Logotipo de IGO Promo

Respuesta de IGO Promo

Hi Danielle,

Thanks for your review.

I am sorry things have not gone as smoothly with this order as you’ve experienced with us in the past.

We are working hard to improve our services and currently actioning a full assessment of our systems and processes to ensure every experience you have with us is of the highest standard. Your feedback will help us in this process so thank you for taking the time to share you concerns with us and the Trustpilot community.

Please feel free to contact us if you wish to discuss this matter further or if there is anything else you would like to speak about.

Kindest regards,
IGO Promo

Valorada con 1 estrellas sobre 5

I ordered hoodies for my company back…

I ordered hoodies for my company back in November 2017.
One lot shipped and arrived, the other disappeared into the ether. 5 months later after chasing down the sales department with emails and phone calls. Nothing. Finally, I emailed again and got a refund. I had to re order after 5-6 months. The hoodies finally arrived. (They were the wrong color) I would not recommend based on my experience and handling of my case. To add insult to injury, they have sent me numerous debt collection agency demand letters for their mistake. I’m sure I’ll get another after they read this review.

4 de mayo de 2018
Opinión espontánea

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