They are really great in terms of purchasing on your behalf but if the website doesn't accept their Kenyan credit cards, they'll charge you $5 for every $100 they transfer to the US. It's understandab... Ver más
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Consulta las opiniones de los clientes
I had difficulty processing payments as the instructions in your Imail Kenya personal account requires one to make payment through Mpesa or DTB. Paybill completely didn't work. DTB worked only to be... Ver más
Worst Customer Service ever! Not only do they hide charges, but when you raise a query, they are rude, act as if you are a bother, and it's a favour they are doing you. They do not state that laptops,... Ver más
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DO NOT SEND your packages to staten island NY location.. There is no one to receive packages and carriers deliver packages anywhere on the side of the building .. even if it says dock, probably it go... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Ship anything from USA to Kenya by air with our discounted shipping rates and track your parcels online.
Información de contacto
4901 13th Ave S #1013, 58103, Fargo, Estados Unidos
- imailkenya.co.ke
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 25% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This is perfect for my shipping needs
This is perfect for my shipping needs. Communication is also perfect. Pricing is also not bad
It's been a pleasure doing business…
It's been a pleasure doing business with iMail. Stress free process
Pretty easy to use
Pretty easy to use. Sent a box to my family in Nairobi. Delivered in one piece. Superb notifications
Perfct und perfect
Perfct und perfect. Great systems in place. Keep up the wonderful job. Very promising company
You can trust them to ship valuables of…
You can trust them to ship valuables of any kind and they'll deliver to you, directly to your door
Extremely fast..
Extremely fast... Improved billing. Great platform for international shipments
Genuine at their pricing
Genuine at their pricing. Definitely use again
Avoid
Avoid, avoid, avoid. When you wake up,avoid. In the afternoon, avoid. And in the evening, avoid. Just avoid Imail. I just lost 2 valuable items with them. Unless you wanna chat with their customer care and at the end not find your item, just AVOID

Respuesta de Ship from USA to Kenya
Very effective and the costs are good
Very effective and the costs are good. The delivery process to the house is also seamless. Serious company
Easy to deal with and very…
Easy to deal with and very straightforward shipping. Big up
Great service
Great service. The improvements are making a lot of difference
Straightforward and convenient
Straightforward and convenient. They do not rob you with hefty volumetric charges and other hidden charges
Friiendly team
Friiendly team. I used them to ship a monitor and the process was very smooth
Satisfied by the shipping
Satisfied by the shipping. All items were delivered by the rider in excellent condition
They can ship almost anywhere
They can ship almost anywhere. Company has very good rates for bulky shipping to South Africa
KRA ha been making life very difficult…
KRA ha been making life very difficult for travelers... Companies like these step in to save the day
THEY SCAMMED ME
Anyone who has never shipped with these criminals should never try. Few months ago they scammed me items worth kshs 7,000 only for them to take over 8 months despite them recieving the items on the third day of purchase from ebay. The 3-small items were less than a kg only for them to package my goods with other peoples products and ask me for Kshs 14,000 as sipping cost on delivery 8-Moths later!!!!!!
I will keep rating this corrupt company for scamming Kenyans until they are exposed.

Respuesta de Ship from USA to Kenya
Nice to be able to track the packages…
Nice to be able to track the packages and good offline communication when your phone is not online. Would be great to have automatic WhatsApp notifications
Incredible handling
Incredible handling. I shipped very fragile items and got them in perfect condition.
Shipment was sent over three months…
Shipment was sent over three months ago. To date nothing given. They overcharge and then make excuses. They said pay the additional charges and you get the parcel else it will take time to come out. Now the fourth month is starting and they still are not interested in shipping or delivering. These guys are crooks. I have since then had three other shipments from US delivered but not these guys. Keep using the excuse the goods are stuck in customs....but other companies manage to deliver.

Respuesta de Ship from USA to Kenya
La experiencia Trustpilot
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