Ship from USA to KenyaOpiniones 

138
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

They are really great in terms of purchasing on your behalf but if the website doesn't accept their Kenyan credit cards, they'll charge you $5 for every $100 they transfer to the US. It's understandab... Ver más

Valorada con 5 estrellas sobre 5

I had difficulty processing payments as the instructions in your Imail Kenya personal account requires one to make payment through Mpesa or DTB. Paybill completely didn't work. DTB worked only to be... Ver más

Valorada con 1 estrellas sobre 5

Worst Customer Service ever! Not only do they hide charges, but when you raise a query, they are rude, act as if you are a bother, and it's a favour they are doing you. They do not state that laptops,... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

DO NOT SEND your packages to staten island NY location.. There is no one to receive packages and carriers deliver packages anywhere on the side of the building .. even if it says dock, probably it go... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Exportador

Escrito por la empresa

Ship anything from USA to Kenya by air with our discounted shipping rates and track your parcels online.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 25% de las opiniones negativas

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3,5

Todas las opiniones

(138)

8 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Initially when first time I ordered my…

Initially when first time I ordered my product and got it delivered to you Fargo address, someone had forgotten to inform me of delivery being arrived and if items were shipped, but I guess this was teething issue and has been rectified, I have just ordered my second delivery and happy to see that I am beinh informed regularly

4 de diciembre de 2020
Valorada con 5 estrellas sobre 5

I realized that there is no need to use…

I realized that there is no need to use DHL and pay so much when this company and others like Kentex charge less than 10% of the cost. My trial with this went very well and I'm happy to have received my parcels. Their consolidation is top notch

28 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

They will surely go out of their way to…

They will surely go out of their way to accommodate you as a customer. Had a hard time finding the right packaging materials and I spent about an hour with the US personnel locating the correct packaging materials. It was much needed help

28 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've had my share of problems with a…

I've had my share of problems with a number of shipping companies. Every shipping company out there will delay a package at one point in time. None is perfect but what I loved most about this one is the way they approach their business. You can tell they're really trying hard to get it right. Keep up with the improvements and of course you'll be better at what you do

27 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had traveled to the US before all this…

Had traveled to the US before all this COVID issue and I've been coming across some nice things I'd love to send home. I shipped some items with these guys and I can back up that they deliver. Charges are just the $13.80 they advertise. They also delivered to my house for Kshs 350

25 de mayo de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

They are really great in terms of…

They are really great in terms of purchasing on your behalf but if the website doesn't accept their Kenyan credit cards, they'll charge you $5 for every $100 they transfer to the US. It's understandable since I confirmed that's what PayPal charges but I wish it wasn't like that. Amazon purchases were however okay since they seem to accept Kenyan credit cards

25 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

They do provide a dangerous goods…

They do provide a dangerous goods certificate when you're shipping chemicals and that makes it easier to clear goods on your own. The paperwork was done very well and our agent did not have a hard time clearing our chemical shipment

11 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is a great alternative to…

This is a great alternative to expensive shipping companies like DHL that are keen to overcharge you on taxes on top of hefty shipping fees. I don't know how they do it but it clearly solves a lot of problems for me.

11 de mayo de 2020
Opinión espontánea

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