I bought this for my husbands birthday as he loves breakfast food and it didn’t disappoint. Soft bread which didn’t go hard in the toaster like we’ve known sour dough to do before, delicious golden yo... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We had neighbours to thank and found IMP & MAKER had choices taylor made to the very people we were thanking. These were packed and presented perfectly delivered very quickly and with great commun... Ver más
A friend sent me an Imp & Maker Signature British Farmhouse Breakfast Hamper for my birthday. It was a complete surprise and arrived on the requested day. The experience from the beginning was 5 star... Ver más
La empresa ha respondido
Sarah and her team deliver an amazing gift experience with amazing products second to none, we have used her service many times, always far exceeded our expectations for our friend's and family. T... Ver más
Información sobre la empresa
- Tienda de canastas de regalos
- Tienda de bebidas alcohólicas
- Proveedor de regalos corporativos
- Proveedor de productos comestibles
- Tienda de regalos
Escrito por la empresa
IMP & MAKER was founded to curate food & drink experiences that will create exceptional occasions for our consumers with this in mind. With limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn We are proud to be the gift, that our customers say, just keeps giving.
Información de contacto
Lancaster Court, Coldham Road Industrial Estate, LN4 4SE, Lincolnshire, Reino Unido
- 01205 631144
- info@impandmaker.co.uk
- impandmaker.co.uk
4,8
Excelente
825 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing customer service
Certainly, here’s a professional and warm review you can use or adapt:
⸻
I recently ordered a beautiful hamper from Imp & Maker as a gift for a friend. Unfortunately, when entering my card details, the system defaulted to my own address, and the hamper was delivered to me instead.
I reached out to customer service, and Ryan went above and beyond to resolve the issue. He quickly arranged for a second hamper to be sent directly to my friend, and only charged me for the postage. His approach was understanding, efficient, and incredibly helpful — a rare level of service these days.
Thanks to Ryan and the team at Imp & Maker, what could have been a stressful situation was turned into a positive experience. I wouldn’t hesitate to recommend them and will definitely be ordering again.
25 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you for your lovely review! We're so pleased to hear the Italian hamper made a fitting retirement gift and that you were happy with the fast shipping, beautiful presentation, and quality of the products. Ryan is one of our superstar team and It means a lot to all of us that everything met your expectations and matched the descriptions on our site. We truly appreciate your recommendation and look forward to welcoming you back again soon!
I ordered an Italian hamper
I ordered an Italian hamper as a retirement gift for a colleague. Shipping was fast. Presentation is beautiful. Nice Products nicely packaged. Products are as described on the site. I recommend the site, and will probably order from here again.
22 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you for the lovely review — and excellent taste in gifts, we might add! An Italian hamper makes for a very classy retirement send-off. We're so glad to hear the shipping was swift, the presentation hit the mark, and the products lived up to their promise.
We’re delighted you’d recommend us, and we’ll be here should you feel like treating someone — or yourself — again.
Grazie!
— The Team at IMP & MAKER🍝🎁
Once again Imp & Maker delivered a…
Once again Imp & Maker delivered a wonderful hamper fit for a king!
Delivered on time and a text to tell you time of arrival.
Fabulous packaging on every product in the hamper.
Would highly recommend.
A quality product from a quality company.
Well done 👍🏻
21 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your wonderful feedback once again! We’re thrilled to hear that your hamper was fit for a king and that everything—from the timely delivery to the quality packaging—met your expectations. It’s always our goal to deliver a premium experience, so your kind words truly mean a lot. We really appreciate the recommendation and look forward to sending more hampers your way in the future. Well done to you too for choosing Imp & Maker! 👑👍🏻
Perfect selection of quality items.
I ordered the Italian hamper to support a Eurovision dinner party. It was brilliant. Great range and variety of quality items, all well packaged.
Contact with the company was easy and successful.
Will definitely use Imp& Maker again.
17 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your kind review! We're delighted to hear the Italian hamper was a hit for your Eurovision dinner party. It's great to know you enjoyed the variety and quality of the items, and that everything arrived well packaged. We’re also pleased our team could assist you easily and effectively. We truly appreciate your support and look forward to welcoming you back to Imp & Maker soon!
Special breakfast
The breakfast was a birthday gift for my son. He said the sausages , bacon and chorizo were delicious and the rolls were fresh and tasty. All the other accomplishments added to a wonderful breakfast for two .
It was delivered on time and we were told when to expect it .
My son and his wife are expecting tgeir first child so this gave them a chance to relax .
Thank you for making his birthday special.
17 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Dear Catherine, Thank you so much for your amazing review. We are thrilled to hear that your son loved the Breakfast hamper. Our aim is always to use the freshest, tastiest local produce to make special moments just that - special. As a small team this means the world to us and we wish you all the best with the upcoming new addition to the family!
Wonderful Sicilian hamper from Imp &…
Wonderful Sicilian hamper from Imp & Maker
7 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your 5-star review! We're thrilled to hear you enjoyed the hamper... It’s one of our favourites too. We’re passionate about bringing the best of Italy to your door, and it means a lot to know it made a great impression. We hope to welcome you back again soon!
The IMP & MAKER Team
Overpriced
Imp & Maker Buying Noam beers on line I didn't check carefully ,I had been looking at various options throughout the afternoon ,and assumed as was the case with other sellers the number of bottles I would receive for the sum of £129.75. would be -60 bottles in fact I received just 30 bottles.
Making this purchase disproportionately expensive when compared buying pro- rata, with other companies advertising Noam beers on-line. The cheapest with an additional new customer discount of 10% is £2.35pb against Imp & £4.32pb. A staggering difference in cost on 30 bottles of £59.
The delivery was prompt and an email thanking me for my business was a pleasant but at that point somewhat lost on me
11 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
To clarify, we are not a wholesaler of NOAM Beer and only sell it in 6-bottle packs, intended as an add-on to our luxury hampers to create a more bespoke gifting experience. We’re proud to be the only UK hamper brand officially partnered to stock this award-winning beer, which is also served in premium restaurants and bars—often priced between £12 and £15 per bottle.
As a small, independent business of just five people, we specialise in curated, high-quality food and drink gifts delivered with care and speed. While our pricing reflects this premium service, we always aim for transparency and excellent customer care.
We look forward to hearing back from you soon, Peter, and invite you to contact us directly so we can address any further concerns.
Warm regards,
The IMP & MAKER Team
Cheese and Wine Hamper
Communication was great and the package was delivered to my Aunt in Scotland (I'm in Canada) and she was very pleased and said it was wonderful. Delivery was perfect. I thought price was very reasonable.
11 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your kind words! We’re thrilled to hear your Aunt in Scotland enjoyed the Cheese and Wine Hamper—and that it arrived perfectly from Canada to her doorstep. We pride ourselves on great communication and care with every delivery, so it means a lot to know it made her day special. Thanks again for choosing IMP & MAKER!
Kindest
Zoe
Excellent product and great…
Excellent product and great communication throughout when I had a question. This hamper was a great hit with the friend I bought it for . The products were fresh and of great quality. I will definitely be using them again
7 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your wonderful feedback! We're delighted to hear the hamper was a great hit and that you found our communication helpful. We take pride in delivering fresh, high-quality products, and it means a lot that you’ll be choosing us again. Looking forward to making more special moments for you and your friends!
Kindest
Zoe
Anniversary gift
Ordered an anniversary gift for my husband of beers that I struggled to get anywhere else. They arrived right on schedule, so very happy all round. Looking forward to our next order!
7 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you ever so much for your lovely review! We’re so pleased to hear the anniversary gift arrived right on time and that you managed to find those hard-to-get beers with us. It’s always a pleasure to help make special occasions even more memorable. We look forward to assisting with your next order!
A delicious, extraordinary treat.
What a wonderful, well curated basket. Everything was delicious and the packaging made it extra special.
3 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your lovely review! We’re over the moon that you found the hamper delicious and extra special – our team puts so much care into curating each one to feel like an extraordinary treat. We’re thrilled it made an IMPression and hope to delight you again soon!
Zoe
Brand & Marketing Manager, IMP & MAKER
Can't fault there customer service
Can't fault there customer service. They phoned me personally to apologise that my order would be a day late due to where I stay which was very thoughtful and considerate.
3 de mayo de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your kind words. We're really glad you appreciated the personal call – we always want to keep our customers in the loop and do everything we can to deliver a great experience, even when things don’t go quite to plan. Your understanding means a lot, and we hope to IMPRESS you again soon!
Zoe
Brand & Marketing Manager, IMP & MAKER
Bought a hamper as a birthday present…
Bought a hamper as a birthday present for my mother. She loves it. Customer service is fantastic put the wrong delivery on and they sorted it with no problem. Also, next day delivery is great and the correspondence from ordering to delivery brilliant. Would highly recommend.
30 de abril de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for taking the time to leave such a kind review! We’re so pleased your mum loved her birthday hamper – and glad we could quickly sort the delivery hiccup for you. We're all about making gifting stress-free and special, so it’s lovely to hear our next day delivery and communication made things seamless. We really appreciate the recommendation and hope to help you celebrate many more moments soon!
Zoe
Brand & Marketing Manager, IMP & MAKER
Champagne and cheese hamper…
Ordered the Champagne and cheese hamper as a thank you gift for my friend who had taken me on a trip to India. It was her favourite champagne and came beautifully presented. She was thrilled with the delivery, as was I. Excellent correspondence with the company and their ethos is based on high customer service. I would use the company again if I’m looking for a special gift.
23 de abril de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your lovely review! We’re thrilled to hear the Champagne & Cheese Hamper hit the mark – it’s wonderful that your friend felt so celebrated with her favourite Champagne, beautifully presented. Thoughtful gifting is what we’re all about, so your kind words about our service and ethos truly mean the world. We’d be honoured to help you make another IMPression next time you're looking for something special.
Zoe
Brand & Marketing Manager, IMP & MAKER
High quality fresh local British produce
High quality, fresh local British produce.
The recipients of the two gifts were thrilled because everything was thoughtfully packaged, beautifully presented and high quality fresh produce. We would all happily recommend Imp&Maker for those wanting that special gift for their loved ones.
30 de abril de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your wonderful words! We're absolutely thrilled to hear the gifts went down a treat — beautifully presented, thoughtfully packed, and full of the freshest, finest goodies is exactly what we aim for. We’re all about MAKING moments that impress, so it’s fantastic to know we helped make yours extra special. Thanks for recommending us — it means the world!
Kindest Zoe
Birthday gift
Seen this product online ordered for my Aunties birthday who is going to Italy in May,
She received owed in time dated, the items are of a high standard and authentic, great service and products.
27 de abril de 2025
Respuesta de IMP & MAKER
Thank you so much for your lovely review! We're thrilled to hear your Auntie received her gift in perfect time for her trip to Italy and that she enjoyed the high-quality, authentic items. We're all about making moments extra special, so it means a lot to hear that everything arrived just right. Thanks again for choosing us — we hope to impress you again soon!
Kindest Zoe
Very happy with the product and…
Very happy with the product and delivery time. Bought as a gift. Would definitely use again.
23 de abril de 2025
Opinión espontánea
Respuesta de IMP & MAKER
We're really pleased to hear you were happy with your gift and the delivery time. It’s great to know you'd choose us again. We look forward to helping with your next order!
Many Thanks,
Ryan & Team IMP
Exceptional quality delivered with care and thoughtfulness
I ordered a cheese and wine gift for my brothers birthday. Communication was prompt and I was kept fully informed of the progress of my order. It was delivered on the morning of his birthday. He was thrilled and said it was a very special present. The packaging showed care and was of exceptional quality and the cheese and wine were excellent. He is not easily impressed. This was my first order it won’t be my last. Highly recommend
23 de abril de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your lovely review. We’re over the moon to hear your brother was thrilled with his gift. Especially as he’s not easily impressed!
We put so much care into every order, from start to finish, so it’s wonderful to hear that you felt fully informed and that the packaging and quality shone through. Your kind words have made our day, and we’re so grateful you chose us for such a special occasion.
Many Thanks,
Ryan & Team IMP
Life affirming
In such times it’s difficult to justify the luxuries life has to offer. This is justifiable.
The quality and flavour of the Tomahawks weren’t just first grade, they were life affirming.
Oozing depth and taste with every bite.
To say I will be using Imp and Maker again is an understatement, ⭐️⭐️⭐️⭐️⭐️.
17 de abril de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your kind words and generous review. We’re thrilled to hear you enjoyed the quality of our Tomahawk steaks! It means a lot to us. It’s always a pleasure to deliver something special, and we’re so pleased to know you’ll be back.
Ryan & Team IMP
Respuesta de IMP & MAKER
Thanks so much! We're glad to hear the hamper was a hit and arrived on time—hope it made the recipient’s day!
Ryan & Team IMP
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.