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The Improveasy Group Opiniones 

494
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

the installation last year was great, but now having trouble trying to contact them regarding a broken thermostat. Can not set the timer as the menu button broken. I have emailed phoned left messages... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just had to write a review for this company. What an excellent installation that has left us warm and cosy. There are a lot of people to thank, Shane, Luke, Danielle and Jess for completion of paperwo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Neo the gas engineer put us at ease straight away. He did a really good job installing our new boiler with minimal disruption and made sure everything was working before leaving. He is a credit to the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All the workmen including Danny, Sam, Harry, Andy, Luke, Jack, Dan and Steve were all excellent, punctual, professional and very pleasant to have around. We are extremely pleased with all the work tha... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Equipos y soluciones de energía
  2. también en la categoría
  3. Contratista de energía solar
  4. Proveedor de energía renovable
  5. Proveedor de equipos de calefacción

Escrito por la empresa

Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

494 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(494)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good service the instalation w

Very good service the installation was very clean working put at ease from beginning to end would recommend to any one thank you Peter

27 de septiembre de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Hi Peter
This is so good hear, thank you for sharing your experience. We aim for a 5 star service and really pleased that everything went smoothly.
When recommending us to others please don't forget to tell us about it. Therefore when their install completes we can pay you the £50 recommend a friend reward.

Valorada con 5 estrellas sobre 5

Quality work and service.

Although there were some delays due to the company who referred Elite Energy to us, Elite were nothing but professional and helpful. Their fitters (Dean & Chris) were excellent and went above and beyond to ensure everything was to our satisfaction. They arrived promptly and didn't leave until we were happy that the job was complete. They were happy to explain everything and ensured that we were not left with unnecessary mess to clean up. Will definitely be using them again for any plumbing and heating work we need in the future. Cannot recommend Dean, Chris & Elite highly enough.

27 de septiembre de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Thank you Steve
We will pass your feedback onto Dean and Chris, we are pleased to hear they delivered the 5 star service we aim to provide.
Please do come back to us if we can help with anything else in the future and remember that we are happy to look after your friends and family too. Anyone that you recommend to us that completes an install, we pay you £50 reward.

Valorada con 5 estrellas sobre 5

Excellent service

Overall very pleased with the installation. The 2 fitters did a brilliant job and cleaned up everything after themselves. Only took about 5 hours in total,very pleased.

27 de septiembre de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Hi Ralph,
Wonderful feedback, thank you for taking the time to write a review.
Sounds like everything went smoothly. If you need anything else in the future please don't hesitate to get in touch. Also if you recommend us to family and friends and they complete an install, we pay you £50 reward.

Valorada con 5 estrellas sobre 5

Excellent service all round

Excellent service all round , well informed before the job, and calls after completing to ask everything ok . 2 lads polite , informative, on time & completed the boiler installation.

27 de septiembre de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Fantastic, thank you Wendy,
So glad to hear that all parts of the install went well, this is exactly what we aim to provide for our customers.
If you recommend us to others, make sure you keep in touch, when their install completes, we pay you £50 reward.

Valorada con 5 estrellas sobre 5

Excellent service

The work was done quickly and efficiently with the minimum disruption and mess. The workmen were friendly and helpful and everything works perfectly. I'm more than happy

27 de septiembre de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Glad to hear this Angela, thank you for sharing your feedback.
We hope your home is lovely warm, especially now we are going into the colder months.
If you need anything else in the future, please get in touch, we are also happy to help any friends and family too. Plus when they complete on an install, we pay you £50 reward.

Valorada con 5 estrellas sobre 5

Good Service

Good service very pleased with the work carried out. It was completed quickly and without any delays or mess.

23 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Expertly carried out installation

The boiler installation was carried out quickly and expertly done all mess was tidied up and the use of the boiler was explained clearly.
The engineer was polite on time and a credit to the company.

23 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased

Dean who fitted my new boiler did a great job.
Very pleased with the result, everything clean and tight. Quick response to my emails and phone calls from the office

22 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dean who fitted my new boiler went…

Dean who fitted my new boiler went above & beyond what was asked of him. The new boiler gave more pressure which, was needed, but the pressure was too much for the rubbish joints that had been put in when, the house was built. About 9 joints popped, causing me to paddle in the kitchen the morning after the new boiler was installed. Despite the issues with the joints not being Deans fault, he came back 2 days extra without pay to replace the joints that had popped. Dean came a long way too, from Manchester to Near Goole in Yorkshire, he’s a star.

15 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had new boiler fitted I think they…

I had new boiler fitted I think they were so good the job was done in about 3 hours perfect job done no complaints at all very happy with your help and support appreciated thank you for your support in this matter

11 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

New boiler installed by a pair of

New boiler installed by a pair of
polite efficient and professionals

10 de septiembre de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Thanks Des,
We really appreciate your feedback and so glad to hear everything went well.
If you or any of your friends and family would benefit from our services in the future please don't hesitate to get in touch. Remember that anyone you recommend to us that then completes their install earns you £50 cashback through our rewards scheme.

Valorada con 5 estrellas sobre 5

Really impressed with this company

Really impressed with this company. Having had a total disaster with previous installers (simple heating services ) elite were a breath of fresh air.

They turned up when they were supposed to, kept me informed as to what was happening, phoned me up afterwards to check I was happy with the install.

The actual install was done by Mike, really nice guy, very knowledgeable about the install and work that was needed to be done .

All in all I would highly recommend this company.

3 de septiembre de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Thanks Tim,
This is great to hear, we aim to provide a 5* service for our customers and make the whole process as easy as possible.
We will pass your feedback onto Mike and remember that if you do go onto to recommend us to others in the future, when their install completes you will receive £50 cashback as part of our recommend a friend scheme.

Valorada con 5 estrellas sobre 5

Excellent service

The experience from enquiring about a new boiler for my mother, right through to installation was first class. Everyone was friendly and professional on the phone, email and the installers.

3 de septiembre de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Hi Nigel,
Thank you so much for taking the time to post a reply.
We are super pleased everything went well for your mothers install. We recognise how important is to have peace of mind for our loved ones, especially to know they are warm and cosy. Glad to have helped.
Don't forget we offer a £50 recommend a friend scheme, that pays you cashback for anyone you recommend to us that completes and install.
Simply get in touch if there is anyone you wish to recommend.

Valorada con 5 estrellas sobre 5

I was really impressed with the young…

I was really impressed with the young lad that came to install our boiler , he explained everything he would be doing , and was very thorough, he also went through how to boiler worked and explained how to programme , or use manually , also left his mobile in case if anything we were unsure of, . Would definitely recommend your company to anyone Thanks again

2 de septiembre de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Thank you Jean
This is great to hear, we are so pleased you are happy with everything and appreciate you taking time to post your feedback.
If you do recommend us in the future, make sure we are aware of it, this is so when your recommendation completes their install we can pay you £50 cashback as part of our reward scheme.
Thanks again

Valorada con 5 estrellas sobre 5

Boiler fitters

Excellent service. Kept in contact with me throughout, informed me of their arrival time, good workmanship. Explained to my elderly mother how the boiler works and remained patient with her when she asked about the same thing over again. Cleaned and tidied up after they had finished. Would recommend this company.

31 de agosto de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Ahh this is lovely feedback, we really try to take care of our elderly customers as we know it can be such a big change for them, we are glad our engineers took the time your mother needed.
Thanks for the recommendation, if you do pass our details on to friends and family make sure you contact us to let us know you have recommended them, as when their install completes you get £50 cashback.

Valorada con 5 estrellas sobre 5

Excellent

Excellent, thank you.

31 de agosto de 2021
Opinión espontánea
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Respuesta de The Improveasy Group

Thanks Andree
We are happy you are pleased.
Do remember we operate a recommend a friend scheme, that pays out £50 cashback if you recommend someone to us that completes an install.

Valorada con 5 estrellas sobre 5

Polite, prompt and efficient

Each person that I have had contact with was very polite and efficient: the engineer, the surveyor and the administrators. I have no hesitation in recommending this company if you need work on your boiler or a new one installed.

31 de agosto de 2021
Opinión espontánea
Logotipo de The Improveasy Group

Respuesta de The Improveasy Group

Hi Judith
We are really pleased to hear this, thank you taking the time to write a review. Thanks for the recommendation, if you do want to put anyone in touch with us we would be very happy to look after them too. The bonus is that once their install completes we pay you £50 cashback.
Thanks again.

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