AGGIORNAMENTO: ho riscontrato un aiuto da parte del team dell'azienda. Scusandosi per il disagio subito, mi hanno risarcito l'intero importo dell'ordinw, ovvero 30 euri e inoltre mi hanno soedito u... Ver más
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Consulta las opiniones de los clientes
Nachdem absetzen der Pille, erlitt ich starke Akne. Nach langem suchen und austesten von diversen Marken, bin ich auf Inaessentials gestoßen und habe mir das Lavendelwasser geholt. Es bewirkt Wunder... Ver más
Nur abgelaufene Produkte bekommen. Über das Mindesthaltbarkeits Datum wurde einfach ein Zettel drüber geklebt, auf dem ein anderes Datum als auf der Verpackung steht. Alle waren am 07.2024 schon abgel... Ver más
La empresa ha respondido
Would recommend Ordered 2 bottles of Lavender water. Order arrived in 2 days delivered by Hermes. Product has great reviews on their website. Has only been used for a couple of days by my 2 teenage... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
InaEssentials is a family-owned skincare brand dedicated to creating high-quality, natural, and effective beauty solutions. With a strong focus on sustainability and environmentally-friendly practices, InaEssentials sources organic, locally grown ingredients to craft its unique and luxurious products. Rooted in both traditional wisdom and modern scientific knowledge, the brand offers a diverse range of skincare solutions designed to nourish, protect, and enhance your skin's natural beauty. InaEssentials is committed to providing you with a delightful skincare experience that harnesses the power of nature, backed by science, to reveal your most radiant and healthy skin.
Información de contacto
Panagurishte, Rajna Knyaginya str. 13, 4500, Panagyurishte, Bulgaria
- 0884677807
- unitedkingdom@inaessentials.eu
- inaessentials.co.uk
Ha contestado el 28% de las opiniones negativas
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Nooit geleverd
Half juni bestelling geplaatst en betaald!
Nu meer dan maand later nog niets ontvangen en idd track en trace die niet werkt!
So far so good
So far so good. Placed an order on a Sunday and received it next Tuesday. The order was well packed and seem good quality. I bought 3 bottles of Lavender water (on offer) and one bottle of Lavender & Mint water. I have suffered with hormonal acne for over 20 years which is quite well controlled at the moment but my skin is oily, slightly bumpy to touch and still prone to breakouts so hoping that these products will help. Both products have very strong smells which linger for a few minutes after application. I find the smell unpleasant but not enough to put me off using the products if they are really as good as some of the reviews. I shall update in a few weeks time to report on results.

Respuesta de Inaessentials
tempi di spedizione lunghissimi e…
tempi di spedizione lunghissimi e difficile comunicazione con l'azienda! ho spedito più mail per cercare di capire che fine avesse fatto la mia spedizione e ho ricevuto una sola mail ( a distanza di giorni) in cui mi dicevano che si sarebbero informati. Dopo tale mail il silenzio completo! Pessima esperienza
Great products
Great products, really helped my daughter’s facial eczema.
Speedy delivery too.
Very happy!!

Respuesta de Inaessentials
Good small business
High-quality products combined with good customer relations experience. My order came fast, I had some questions that were thoroughly answered. Overall very good experience from which I was quite surprised.

Respuesta de Inaessentials
I don't believe this is a legitimate…
I don't believe this is a legitimate business. I placed an order on 19-Nov-23 and I am yet to receive anything. The order was supposed to be delivered in 1-2 working days - today is 5-Dec-23 and I am yet to receive anything. I have tried to track the package via the Shop app and it just says "in transit." I sent an email on 2-Dec-23 to the customer service email address asking for an update and still haven't received a response. Please do not spend your money with this company.
Tempi di consegna lunghissimi
Tempi di consegna lunghissimi, ho fatto un ordine 10 giorni fa e deve ancora arrivarmi, ho scritto all'assistenza che mi ha dato un numero di tracciamento ma il pacco sembrerebbe non ancora partito...
Love it but it keeps getting smaller
I love the product and have been using it for 3+ years. However the bottles are getting smaller and smaller for the same price!
My last order, the lavender water came in 200ml which seemed much smaller than before and now my new order is 150ml. Pretty frustrating.

Respuesta de Inaessentials
I am considering ordering some of your…
I am considering ordering some of your Products but i am a bit pusled about trustpilot. How come you do not comment on any of the bad reviews?
They are much more important to comment on than the good ones.

Respuesta de Inaessentials
Une honte
Je déconseille, nous avons acheté l’huile de camomille pour de l’eczéma. Après plus de trois semaines de traitements, ça été pire!!! Nous les avons contacter sur Instagram, ils ont répondu aux premiers messages et depuis nous laisse en vu et n’ouvre plus la discution depuis que nous leurs avons demander un geste étant donner que sur leur politique de remboursement il y a un dédommagement même si nous avons acheter qu’un seul produit. Chose qui doit être RESPECTÉE. C’est bien beau d’avoir de bon avis mais il s’agirait également de satisfaire sa clientèle quant il y a un tel soucis. Je tiens à préciser que nous avons arrêter l’huile, et que depuis ses mains sont redevenu à là normal dans les jours qui ont suivis. Ceci était bien un soucis de leurs produits!!
« Satisfait ou rembourser » enfaite aucun remboursement.
Schlecht-Finger weg
Man bekommt einfach keine Rücksendeadresse/Retoureschein. Wird immer vertröstet...kein Impressum... zumindest bei DE.
Die angegebene Handy Nummer ist nicht vergeben!
Nie wieder
An amazing product
An amazing product. Makes such a difference. My son has been using it for several months and is really happy with the results.

Respuesta de Inaessentials
Jag har väntat i 19 dagar….
Jag har väntat i 19 dagar på min leverans, den har inte kommit ännu.
De svarar dock på mejl att de kan se att varan inte är skickad ännu och att de ska skynda på. Betala inte innan ni fått varan! Lär inte se varken varan eller få en återbetalning.
First time trying these products and…
First time trying these products and they have made a huge difference to my oily t-zone. I tried the lavender water and soap. It does leave your skin a bit dry so a bit of moisturising might be needed. I do not have acne but do get the odd spot and this combination works very well together. Give them a try you will not be disappointed!

Respuesta de Inaessentials
Great products
Great products, loving the different waters. My Son uses the Lavender water to stop breakouts on his skin and it definately does the job. Have just tried the Melissa one and it is great for hydrating the skin. Great products, good communication and fast delivery !

Respuesta de Inaessentials
2nd order arriving today.. all stocked up .. Great stuff up
My second order is due today.. love all the waters particularly the melissa.. there are some new ones arriving today including the anti dry scalp spray..
These products are lovely, natural & effective.. I suffer menopausal hormonal acne breakouts & the help a lot.

Respuesta de Inaessentials
Great product and also natural…
Great product and also natural recommended a friend waiting for the product.

Respuesta de Inaessentials
Betaald, niets ontvangen en kan ze niet bereiken
Ik heb op 21/6 een bestelling gedaan. En betaald . Track en trace doet het niet en ik probeer ze al 5 dagen te bereiken en geen enkele reactie niet via mail of messenger of instagram en nog steeds niets ontvangen
Don’t trust them
No product received so far. Impossible to get in contact by email, Facebook, Instagram. Would like to receive the products, but looks like we lost our money without receiving products.
This not at all a Company you can trust…
This not at all a Company you can trust
Very bad produkts I Will not use Them at all. This is not a danish Company all ser made in Romania
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