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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

AGGIORNAMENTO: ho riscontrato un aiuto da parte del team dell'azienda. Scusandosi per il disagio subito, mi hanno risarcito l'intero importo dell'ordinw, ovvero 30 euri e inoltre mi hanno soedito u... Ver más

Valorada con 5 estrellas sobre 5

Nachdem absetzen der Pille, erlitt ich starke Akne. Nach langem suchen und austesten von diversen Marken, bin ich auf Inaessentials gestoßen und habe mir das Lavendelwasser geholt. Es bewirkt Wunder... Ver más

Valorada con 1 estrellas sobre 5

Nur abgelaufene Produkte bekommen. Über das Mindesthaltbarkeits Datum wurde einfach ein Zettel drüber geklebt, auf dem ein anderes Datum als auf der Verpackung steht. Alle waren am 07.2024 schon abgel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Would recommend Ordered 2 bottles of Lavender water. Order arrived in 2 days delivered by Hermes. Product has great reviews on their website. Has only been used for a couple of days by my 2 teenage... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cosméticos

Escrito por la empresa

InaEssentials is a family-owned skincare brand dedicated to creating high-quality, natural, and effective beauty solutions. With a strong focus on sustainability and environmentally-friendly practices, InaEssentials sources organic, locally grown ingredients to craft its unique and luxurious products. Rooted in both traditional wisdom and modern scientific knowledge, the brand offers a diverse range of skincare solutions designed to nourish, protect, and enhance your skin's natural beauty. InaEssentials is committed to providing you with a delightful skincare experience that harnesses the power of nature, backed by science, to reveal your most radiant and healthy skin.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 28% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Chamomile or lemon balm was not very…

Chamomile or lemon balm was not very effective for my itchy skin

26 de marzo de 2023
Logotipo de Inaessentials

Respuesta de Inaessentials

Hello,

We are very sorry that those two products didn't help you! We will be more than happy to send you exchange products. Remember, sometimes it’s not us who choose the herb, but the herb chooses us. We have a large range of products on our website so each customer can find the best one for their skin.
You can always contact us via our email: inaessentialsuk@gmail.com

Valorada con 5 estrellas sobre 5

I have only had one delivery from them…

I have only had one delivery from them but there was a problem with the parcel, and the company rectified it immediately with complete apologies and friendliness. The hair set I received is not only good but smells amazing too. I will definitely be reordering from them again, and look forward to trying other products they have for sale.

23 de marzo de 2023
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Respuesta de Inaessentials

Hello Joan,

Thank you for the kind words! It's fantastic to hear that you're satisfied with our products!

InaEssentials

Valorada con 2 estrellas sobre 5

I don’t like the new bottles as there…

I don’t like the new bottles as there isn’t any thing inside the top to let the liquid come out slowly and therefore using more at once
Also the bottles are smaller now so much less value for money

23 de marzo de 2023
Logotipo de Inaessentials

Respuesta de Inaessentials

Hello Caroline,

Those are the new bottles where we removed the dispenser, as it was the only non-degradable part of the bottle. If you look inside the cap, you will see a sealant whose purpose is to preserve the bottle from the air, which was previously done by the dispenser. We made this change to be more eco-friendly because this is important!
However, we see that our customers, including you, didn't like the idea and that is why soon we will return the dispenser. We are trying to listen to our customers and to improve ourselves every day!
Regarding the size, we had to come up with solutions because of the inflation and we decided to use 150 instead of 200ml bottles. Of course, we know that we cannot satisfy everyone. We are all people behind the screen, writing this text and believe me, we will make sure to make it up to all of you for the decrease of 50ml with fantastic personal attitude, attention and care!

Thank you for your feedback!

InaEssentials

Valorada con 5 estrellas sobre 5

First class products

First class products
Well designed packaging
Quick delivery

21 de marzo de 2023
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Respuesta de Inaessentials

Thank you very much for this review! It is so nice to know that you are satisfied with our products.

Valorada con 5 estrellas sobre 5

begeistert von den Ergebnissen!

Ich habe das Rosenwasser und die Rose Maskina von InaEssentials ausprobiert und bin begeistert von den Ergebnissen! Das Rosenwasser hat meine Haut hydratisiert und Rötungen gelindert, während die Rose Maskina meine Haut straffer und frischer gemacht hat. Der Kundensupport war sehr hilfsbereit und hat mir das richtige Produkt empfohlen. Insgesamt bin ich sehr zufrieden mit InaEssentials und empfehle sie gerne weiter!

18 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super Produkte

Super Produkte! Ich war überrascht, wie gut die gesichtswasser wirken. Kann ich sehr empfehlen. Kauf, Abwicklung, Lieferung waren einwandfrei. Ich bin eine neue stammkundin

26 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

LOVELY FAMILY ♥️

I’ve known the brand for many, many years now and I am so happy to see them develop so quickly!
Have been using their products for years now, never had a problem (neither with my skin, nor with anything else) and their products are absolutely amazing! ♥️
Definitely would recommend!
Especially the new formula that’s been developed - Hydrolina. The lavender products smell beautifully, and on top of that - they are organic!
Lovely family business! Wish you all the success! 🙌🏽♥️

21 de marzo de 2023
Opinión espontánea
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Respuesta de Inaessentials

Thank you very much for your support and appreciation of our brand! We value you a lot as our customer and hope that we will be able to make you happy every time!

Valorada con 5 estrellas sobre 5

gives a great feeling

This makes your hair soft to the touch, nourished and vibrant. If you have thick and dry hair, it will instantly make your hair so silky. I highly recommend trying the facial products that hydrate and cleanse as well. The plus is that the cosmetics are natural.

8 de marzo de 2023
Opinión espontánea
Logotipo de Inaessentials

Respuesta de Inaessentials

It's so nice to hear that you are satisfied with our product! This motivates us a lot!

Valorada con 5 estrellas sobre 5

I love them!

I am extremely satisfied by these products!
It's amazing that there are brands like InaEssentials and I totally support them!
They clearly changed my life in a good way!
Thank you INAESSENTIALS!!! <3

20 de marzo de 2023
Opinión espontánea
Logotipo de Inaessentials

Respuesta de Inaessentials

Thank you for your feedback and for giving our products a chance! Our family is more than happy that you shared your experience with the products!

Valorada con 5 estrellas sobre 5

Amazing products

Amazing products, very good customer support

16 de marzo de 2023
Opinión espontánea
Logotipo de Inaessentials

Respuesta de Inaessentials

Thank you very much for your support and appreciation of our brand!

Valorada con 5 estrellas sobre 5

The Hydrobiotic with mint and lavender…

The Hydrobiotic with mint and lavender has improved my skin in less than two weeks, it is both hydrating and cleansing and great for acne prone skin! It's amazing, everyone should try it!

20 de marzo de 2023
Opinión espontánea
Logotipo de Inaessentials

Respuesta de Inaessentials

Our family is more than happy that you decided to shared your experience with the product. <3

Valorada con 1 estrellas sobre 5

I paid for two lots of samples and only…

I paid for two lots of samples and only received one

12 de marzo de 2023
Logotipo de Inaessentials

Respuesta de Inaessentials

Dear Lindsey, we apologise if any confusion appeared. We take great care to ensure that our customers are satisfied with our services. We sent you an email to fix the problem. We hope that we will receive your reply soon.

You can also always contact us via the email address inaessentialsuk@gmail.com

Valorada con 5 estrellas sobre 5

Amazing brand

Very helpful when you are not sure what to choose, amazing range of products and the best one is that all products are natural 😍😍

13 de enero de 2023
Opinión espontánea
Logotipo de Inaessentials

Respuesta de Inaessentials

Thank you very much for this positive comment!

Valorada con 5 estrellas sobre 5

face cream

I am using a Bulgarian face cream for the first time. I am satisfied - it absorbs very well, does not leave a shine on the face, but makes the skin alive and nourished. The aroma is pleasant.

6 de enero de 2023
Opinión espontánea
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Respuesta de Inaessentials

Thank you very much for this positive comment! Our family is grateful to know that our face cream helps you! <3

Valorada con 5 estrellas sobre 5

Amazing products

Amazing products! Helped me a lot with acne!

18 de marzo de 2023
Opinión espontánea
Logotipo de Inaessentials

Respuesta de Inaessentials

Thank you for your feedback! It is nice to hear that you are satisfied with InaEssentials products!

Valorada con 5 estrellas sobre 5

The Hydrobiotic is amazing!

I love the Hydrobitic with Mint and Lavender. Thanks to it I no longer have any acne problems with my skin. At first I was using the lavender water and I was amazed with the results but the Hydrobiotic works even better for me. I highly recommend it! 🥰

6 de febrero de 2023
Opinión espontánea
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Respuesta de Inaessentials

Thank you for posting a review and sharing your experience with InaEssentials product! This motivates me a lot!

Valorada con 2 estrellas sobre 5

Disappointing

Having read all the positive reviews on their website I had high hopes for the hair loss set and although expensive with the guarantee of a 100% refund if not happy I decided to purchase. I used the shampoo, conditioner and spray as directed. However, I experienced more hair loss during wash than my normal shampoo. I also experienced a sore and itchy scalp. I messaged the company to activate the '100% no questions asked refund' and they asked lots of questions and said to try each product separately to see which caused the issue and to try the products for a bit longer. I persevered, however did not experience any new hair growth or fullness and found the spray irritated my scalp. I also had issues with scum forming in the bottles, and one of the bottles being out of date when sent ( a labelling error apparently) I found the company reluctant to refund despite their guarantee. And they only refunded two of the items out of the 3 from the set. Would definitely not recommend

24 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Die Produkte sind echt gut

Die Produkte sind echt gut. Ich habe schon mehrmals bestellt, ist bis auf einmal einwandfrei gelaufen. Das eine Mal kam meine Bestellung nicht an, habe ich Kontakt zur Firma aufgenommen und wurde das Problem sehr schnell gelöst.

26 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

2 commandes

2 commandes, 1 pour essayer et 1 car ils m'ont fait une très belle proposition commerciale sur d'autres produits. Les 2 sont arrivées plutôt rapidement pour des produits venant d'assez loin. Je n'ai testé que les shampooing ils n'ont rien de plus ni de moins que d'autres. Bon il ne sont pas vraiment 100% naturel contrairement a ce qu'on pourrait penser... scan INCI a l'appui... dommage mais je pense qu'il y pire en supermarché malgré tout.
Je n'ai pas encore tester les eaux (menthe poivrée, sapin et lavande mais a priori plus naturelles, 1 seul composant : de l'eau)
Ils envoient ensuite un mail savoir si on est satisfait ou si on demande un remboursement dans les 14jours.

11 de diciembre de 2022
Opinión espontánea

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