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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thank you Toby for outstanding customer service - you have truly gone above and beyond to help my small (and stranded without an axle!) business and I am indebited to you for making the quick delive... Ver más

Valorada con 5 estrellas sobre 5

I had an absolutely brilliant experience with Indespension Newcastle once again. They fitted a tow bar to my car and sorted me out with a fantastic deal on a new trailer couldn’t be happier wi... Ver más

Valorada con 3 estrellas sobre 5

Had towbar fitted 18 months ago and used once. Happy with the product and a good price, however the module has been placed facing up and filled with water from condensation and possibly through the li... Ver más

Valorada con 5 estrellas sobre 5

An excellent service, staff helpful, knowledgeable and courteous. Order processed quickly and without any drama. Not a big order total value £105 Order placed Tuesday the 6th Sept at approx 3pm and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de remolques
  2. Proveedor de equipos de remolque
  3. Concesionario de remolques terrestres
  4. Servicio de alquiler de remolques
  5. Taller de reparación de remolques

Escrito por la empresa

Since our humble beginnings back in 1968, Indespension has grown to be one of the leading manufacturers, retailers and resellers of trailers and towing products across the globe. We offer an extensive range of services in all of Indespension branches across both the UK and Ireland, including trailer sales (new & used), trailer hire, trailer servicing, towbar fittings, towbar servicing and number registration printing.


Información de contacto


4,1

Muy bueno

TrustScore: 4 sobre 5

315 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 4 estrellas sobre 5

Great service, however delivery charge too high

Firstly as Indespension have closed both the Norwich & Peterborough stores, and thus have no representation in the East of England, I had little choice than to order spares on line.
The spares order was handled promptly, with great communication and the item was delivered within 48 hours of ordering.
However I am of the opinion that the delivery charge of £25 is exorbitant by the standards of other on line services, and should be reviewed

21 de marzo de 2023
Opinión espontánea
Logotipo de Indespension

Respuesta de Indespension

Hi Peter, apologies about the concern with the branches we do have 1 in Ipswich. Sadly the carriage prices are out of our control as the couriers charge per weight and size and we feel we are competative.

Valorada con 5 estrellas sobre 5

fast delivery

fast delivery. . competitive price. quality genuine product.local UK company

6 de marzo de 2023
Logotipo de Indespension

Respuesta de Indespension

We are pleased with the positive feedback and happy the service was to a high standard

Valorada con 5 estrellas sobre 5

Indespension best on the Internet

Indespension had the best prices on the Internet, delivery was not the usual extortionate rate for delivery to INVERNESS, and they were quick. VERY WELL DONE!!

15 de marzo de 2023
Opinión espontánea
Logotipo de Indespension

Respuesta de Indespension

Thank you for the positive feedback, so happy you found our service to be of a high standard.

Valorada con 4 estrellas sobre 5

Item was great and looks good quality

Item was great and looks good quality. Delivery time was ok however It was sent to the wrong address. Luckily there was someone home to accept

22 de febrero de 2023
Logotipo de Indespension

Respuesta de Indespension

So pleased you are happy with the item, sorry for any concerns with the delivery

Valorada con 4 estrellas sobre 5

The units are fine

The units are fine, it’s unfortunate that your courier managed the rip the packaging and damaged the plastic blanking caps the the square section unit. We have fitted the units and hopefully all will be ok.

17 de febrero de 2023
Logotipo de Indespension

Respuesta de Indespension

Hi Phil, great to speak to yourself. As promised in our phone conversation I will send a couple of replacements out to you just incase they are need. Our apologies again for the concern this may have caused but so glad we are able to resolve this.

Valorada con 5 estrellas sobre 5

Top trailer parts suppliers…

Parts ordered on a Monday online delivered Wednesday. There had been a webstore update on Monday evening so some items were short, took 30 seconds on phone and was sorted. Items arrived on the Friday. All fitted perfectly and really good quality.

30 de enero de 2023
Logotipo de Indespension

Respuesta de Indespension

So happy we were able to help in a timely manner Steve

Valorada con 4 estrellas sobre 5

Found part I wanted

Found part I wanted. Arrived early.
Could do better on price and could do better on communicating when product will arrive.

31 de enero de 2023
Logotipo de Indespension

Respuesta de Indespension

Thank you for the review, we are always trying to improve our service and will take your comments onboard.

Valorada con 5 estrellas sobre 5

Surplus items returned for refund got…

Surplus items returned for refund got lost in the post but despite this, refund was paid on the same day of my enquiry. Excellent service!

31 de enero de 2023
Opinión espontánea
Logotipo de Indespension

Respuesta de Indespension

So happy we were able to deal with this quickly for you Neil.

Valorada con 5 estrellas sobre 5

There was a slight snag with the order…

There was a slight snag with the order which was promptly sorted by Josh Bourn who also arranged a swift delivery. Well done and thank you.

13 de enero de 2023
Logotipo de Indespension

Respuesta de Indespension

Thank you for the feedback, we are so happy to have resolved your concern.

Valorada con 5 estrellas sobre 5

Great service

Great service, excellent communication during transition of goods and brilliant delivery service.

12 de diciembre de 2022
Logotipo de Indespension

Respuesta de Indespension

Thank you for the feedback we do try our best to make things easy for customers

Valorada con 5 estrellas sobre 5

great customer service

great customer service, was told out of stock would be at the end of following week but actually received parts beginning of week kept up to date by email very good service would highly recommend

14 de noviembre de 2022
Valorada con 1 estrellas sobre 5

Sent an item that was not described…

Sent an item that was not described properly, agreed to pick it up and refund, then changed their website description to cover their lies and won't answer any emails or get in touch, not the service you would except from a company like this

24 de noviembre de 2022

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