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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thank you Toby for outstanding customer service - you have truly gone above and beyond to help my small (and stranded without an axle!) business and I am indebited to you for making the quick delive... Ver más

Valorada con 5 estrellas sobre 5

I had an absolutely brilliant experience with Indespension Newcastle once again. They fitted a tow bar to my car and sorted me out with a fantastic deal on a new trailer couldn’t be happier wi... Ver más

Valorada con 3 estrellas sobre 5

Had towbar fitted 18 months ago and used once. Happy with the product and a good price, however the module has been placed facing up and filled with water from condensation and possibly through the li... Ver más

Valorada con 5 estrellas sobre 5

An excellent service, staff helpful, knowledgeable and courteous. Order processed quickly and without any drama. Not a big order total value £105 Order placed Tuesday the 6th Sept at approx 3pm and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de remolques
  2. Proveedor de equipos de remolque
  3. Concesionario de remolques terrestres
  4. Servicio de alquiler de remolques
  5. Taller de reparación de remolques

Escrito por la empresa

Since our humble beginnings back in 1968, Indespension has grown to be one of the leading manufacturers, retailers and resellers of trailers and towing products across the globe. We offer an extensive range of services in all of Indespension branches across both the UK and Ireland, including trailer sales (new & used), trailer hire, trailer servicing, towbar fittings, towbar servicing and number registration printing.


Información de contacto


4,1

Muy bueno

TrustScore: 4 sobre 5

315 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 2 estrellas sobre 5

Not great

Took over a week before I could collect as had no stock at my nearest branches. Then was waiting for a ramp. Eventually got a ramp and organised to collect.
Turned up and trailer was ready and was shown how to connect everything correctly. Noticed some heat marking (poor finish) on one of the fixing points and told yer that's how they come.??? Doesn't look right?.
Having used it this weekend I now need to gat a front wheel chock fitted as it is 2 man job to put bike on trailer.
Spent a lot of money on something that's not quite right . but did tow well.

14 de mayo de 2023
Valorada con 5 estrellas sobre 5

Excellent sevice

Purchased two wheel rims.
Excellent, quick service.
Query on delivery was dealt with clearly & professionally.
Happy to recommend this team.

19 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Communication, No Product

Placed my order on 8th May 2023 and still cannot obtain any idea when my order will be shipped, despite an email saying it had been shipped.
When nothing arrived, I queried the shipping status, only to be told the email was for a different customers order.
Communication is poor and I'm going to request a refund.

7 de mayo de 2023
Valorada con 3 estrellas sobre 5

Good product and communication

Good product and communication. Shame about the very expensive postage! £25 (for 4mudguards wrapped as one) is excessive. If they were available elsewhere I wouldnt’ have purchased these.

4 de mayo de 2023
Valorada con 5 estrellas sobre 5

Every part of the transaction was great…

Every part of the transaction was great . Help choose the product I needed and kept me updated on arrival time .
Will be back when I need some other bits .

24 de abril de 2023
Logotipo de Indespension

Respuesta de Indespension

Thank you for the feedback we will be here with any questions you may have

Valorada con 5 estrellas sobre 5

Quick service . Quality product.

Quick service. Good quality parts.

22 de abril de 2023
Logotipo de Indespension

Respuesta de Indespension

Thank you for the feedback we do try our best to make sure customers get what they need in a timely manner.

Valorada con 5 estrellas sobre 5

What a fantastic service from…

What a fantastic service from Indespension Portsmouth. I had an issue with my towing electrics and I was fitted in around other appointments to find the fault. Quickly detected and sorted. Big thanks to the friendly and accommodating staff. Would highly recommend.

27 de abril de 2023
Opinión espontánea
Logotipo de Indespension

Respuesta de Indespension

So glad our team at Portsmouth could help in a quick timeframe

Valorada con 1 estrellas sobre 5

Ordered 2 led rear trailer lights left…

Ordered 2 led rear trailer lights left and right dispatched on the 11th took 9 days to arrive and when I opened the box I had 2 left units the following morning I drove 43 miles to your Gatwick branch where as always they rectified the issue that wasn't even their problem Gatwick branch are excellent I will be using them for all my trailer needs in future and why my online order was given Bolton I will never know

7 de abril de 2023
Logotipo de Indespension

Respuesta de Indespension

Gary, apologies for the delay with the delivery sadly this was down to the carrier and I can see the email thread where we were chasing them for updates. I am also sorry for the picking concern thank you for letting us know this and this has been passed to the team to help them and us improve as a company. I am also glad after you spoke to one of the staff in head office that you went to the branch and they were able to rectify the error. All web orders come through to the head office as that is where majority of the stock is held. Apologies again for the concern you had with this order, concerns like this are a minority but sadly do happen.

Valorada con 5 estrellas sobre 5

Hi picked up our new trailer today

Hi picked up our new trailer today. Very pleased with the product. Great experience dealing with these people. They keep everything simple and straightforward great job guys.

19 de abril de 2023
Opinión espontánea
Logotipo de Indespension

Respuesta de Indespension

We are happy the folks at the branch were able to help

Valorada con 5 estrellas sobre 5

Fast delivery

I ordered locking wheel nuts for trailer. Very fast delivery. Items as described. Very happy.

12 de abril de 2023
Opinión espontánea
Logotipo de Indespension

Respuesta de Indespension

So glad we were able provide you with what you needed

Valorada con 5 estrellas sobre 5

Great service and very helpful.

Great service and very helpful to try and keep bill down. Complete rebuild of Rollercoaster RIB trailer which was 20 years old. Team at Waterlooville/Denmead are great.

1 de agosto de 2022
Opinión espontánea
Logotipo de Indespension

Respuesta de Indespension

Glad our team at Portsmouth were able to help

Valorada con 1 estrellas sobre 5

Just the worst service

I ordered a winch and a winch strap from the web site 19/03/23 I get an email 2/4/23 asking how Indespension did. Winch and strap still have not arrived! Just the worst!

19 de marzo de 2023
Valorada con 5 estrellas sobre 5

Perfect

Came on time and was exactly what I needed

10 de marzo de 2023
Logotipo de Indespension

Respuesta de Indespension

Thanks for the positive feedback Graham, we are happy it is what you wanted

Valorada con 5 estrellas sobre 5

Indespension, company of choice.

Indespension have been my company of choice for over 10 years. I have purchased trailers and parts from them that provide quality, durability and reliability.
The service to provide and dispatch items to my location is second to none. Highly recommended.

10 de marzo de 2023
Logotipo de Indespension

Respuesta de Indespension

Thank you for the feedback Tom, look forward to providing the same excellent services for the future.

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