I just have to share how infinitely special this brand truly is 💫 From the moment you receive your order, you can see the care and attention that goes into every detail. The packaging is alway... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely amazing and seamless experience. I got my order with no hassles. The items themselves are up to par. The packaging was so cute. I loved it so much. Thank you
La empresa ha respondido
I received the Pink Pineapple diffuser for Christmas and absolutely loved it. I run a home based salon and all my clients says what smells so nice in here. Its smell is sweet and refreshing and the s... Ver más
La empresa ha respondido
The Branding of the bottle disappears two or three days after you have received the bottle, when you spray the perfume, excess gets on your fingers. Either than that I love the scent of the perfumes I... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Infinitely Special! We are a premier online retailer offering a wide range of exquisite products to enhance your living spaces and embrace your unique style. Specialising in Soy Wax candles, wax melts, room mist, Reed diffusers, and designer-inspired perfumes, we curate an extraordinary collection to elevate your sensory experience. At Infinitely Special, we believe in the power of natural ingredients. That's why our Soy Wax candles are hand-poured with love, using only the finest quality soy wax and infused with captivating fragrances that will transport you to a world of serenity and tranquility. Our wax melts provide a convenient way to enjoy enchanting aromas throughout your home, while our room mist effortlessly revitalizes any space with a burst of freshness. Indulge in the sophisticated elegance of our Reed diffusers, which combine artistic design with carefully selected scents to create a lasting impression. For those seeking a touch of luxury, our collection of designer-inspired perfumes offers a wide range of captivating scents, meticulously crafted to match your discerning taste. Customer satisfaction is our top priority, and we take pride in providing exceptional products and excellent service. We invite you to explore our diverse range of offerings and discover the perfect products to enhance your personal sanctuary. Join our community of delighted customers and let Infinitely Special transform your space into a haven of elegance and refinement
Información de contacto
35 Letchworth Drive, 7441, Cape Town, Sudáfrica
- 0735259777
- Info@infinitelyspecial.co.za
- infinitelyspecial.co.za
4,7
Excelente
277 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Absolutely amazing and seamless…
Absolutely amazing and seamless experience. I got my order with no hassles. The items themselves are up to par. The packaging was so cute. I loved it so much. Thank you
25 de abril de 2026
Respuesta de Infinitely Special
Hi Kutloano,
Thank you so much for your wonderful 5-star review! 🌟 We’re thrilled to hear that your experience was seamless and that you loved both your order and the packaging. We put a lot of care into every detail, so your feedback truly means a lot to us.
We look forward to serving you again soon!
Kind regards,
Jonothan – Infinitely Special
Product Review
They smell great but sadly they are low on projection and longevity, try working on that please.
8 de abril de 2026
I just have to share how infinitely…
I just have to share how infinitely special this brand truly is 💫
From the moment you receive your order, you can see the care and attention that goes into every detail. The packaging is always so beautiful and thoughtfully done — it honestly feels like opening a gift every single time.
They even include samples, which is such a lovely touch and shows how much they value their customers. And the products? Absolutely incredible. The scented wax melts, perfumes, and room mists are all next-level — the scents are unique, long-lasting, and genuinely out of this world.
If you’re looking for something that feels luxurious, smells amazing, and is made with real passion, this is it. Highly recommend supporting this gorgeous brand 🤍✨
2 de abril de 2026
Respuesta de Infinitely Special
Hi Claire,
Wow… thank you for such a beautiful and detailed review. 🤍 It truly means so much to us to hear how much you appreciate the little details — from the packaging to the samples and, of course, the scents themselves.
We put a lot of love and care into every order, so knowing it feels like opening a gift each time is incredibly special. Your kind words and support really inspire us to keep creating products that feel luxurious and memorable.
Thank you again for recommending us , we’re so grateful to have you as part of the Infinitely Special family.
With heartfelt thanks,
Jonothan – Infinitely Special
Amazing and very Satisfactory
Very Fast and friendly delivery and love the products
31 de marzo de 2026
Respuesta de Infinitely Special
Hi Buerine,
We’re really glad to hear you enjoyed both the products and the delivery experience 🌟 It’s always great knowing our customers are happy.
We truly appreciate your support and look forward to serving you again soon!
Kind regards,
Jonothan – Infinitely Special
Respuesta de Infinitely Special
Hi Mcaiden,
Thank you so much for your 5-star review! 🌟 We’re really glad to hear you were happy with the fast service and overall experience. Your support means a lot to us.
We look forward to assisting you again soon!
Kind regards,
Jonothan – Infinitely Special
Pink Pineapple is definitely the new buzz word
I received the Pink Pineapple diffuser for Christmas and absolutely loved it. I run a home based salon and all my clients says what smells so nice in here. Its smell is sweet and refreshing and the smell last for months. Ive also referred lots of clients. What's amazing is that they are super affordable too. Thank you for the prompt and efficient service.
22 de marzo de 2026
Respuesta de Infinitely Special
Hi Haley,
Thank you so much for your lovely review! We’re thrilled to hear that your clients are enjoying the Pink Pineapple diffuser and that it’s adding a sweet, refreshing touch to your salon. 🌸 Your referrals mean so much to us, and we’re glad you found our service prompt and enjoyable.
With gratitude,
Jonothan – Infinitely Special
Attention to detail
The items smells amazing. I have bought the perfume, defusers for home and office (7 x of) even for my car but what makes this company stand out from all the rest is the attention to detail, the packaging, the service is Next Level. I will be back very soon.
3 de marzo de 2026
Opinión espontánea
Respuesta de Infinitely Special
Hi Marius,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying our perfumes and diffusers across home, office, and even your car. 🚗✨ Attention to detail and top-notch service are what we strive for, so it’s amazing to hear that it stood out for you. We can’t wait to welcome you back soon!
Gratefully,
Jonothan – Infinitely Special
Online from Infinity
Received my order from Infinitely as requested.
Quality of perfume excellent
Assistance from Infinity great.
Just the courier to me was a but longer than I expected.
Will definitely order again
Bev Pennells
2 de marzo de 2026
Respuesta de Infinitely Special
Hi Bev,
Thank you for your feedback.
For clarity, your order was placed on 2 March, processed within 1 working day, and collected by the courier on 4 March. The parcel arrived at the pickup point on 9 March and was collected on 10 March.
As our products are handmade, our standard timelines are 1–3 working days for order processing and 3–5 working days for courier delivery, which are outlined in our terms and conditions at checkout. Based on these timelines, your order was processed and delivered within the expected timeframe.
During the delivery process we also remained in contact, providing updates and assisting with tracking to ensure you were informed throughout.
We always aim to provide efficient service, transparent communication, and carefully crafted products for all our customers.
Kind regards,
Jonothan
Infinitely Special
Quality of products is highly…
Quality of products is highly commendable with the scent very close to the original. Very efficient service; timeous and safe delivery to the address supplied. Highly recommended.
23 de febrero de 2026
Respuesta de Infinitely Special
Hi Dinesh,
Thank you so much for your wonderful review! We’re thrilled to hear that you loved the quality and scent of our products, and that your order reached you safely and on time. Your recommendation means a lot to us!
Warm regards,
Jonothan
Best quality
Best quality. Clients are super happy. Thy can't wait to order more.
17 de febrero de 2026
Respuesta de Infinitely Special
Hi Simone,
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you and your clients are happy with our products. We can’t wait to welcome your next order and continue bringing a touch of Infinitely Special to you.
With gratitude,
Jonothan – Infinitely Special
Respuesta de Infinitely Special
Thank you so much Enzil. We are so happy to hear that you love the smell of your Infinitely Special products. Your support means a lot to us.
Warm regards
Jonothan
Infinitely Special
Good service and a personal touch
Good service and a personal touch. Love my perfume.
7 de enero de 2026
Respuesta de Infinitely Special
Thank you so much Marike. We are delighted to hear that you enjoyed our service and the personal touch. We’re thrilled that you love your perfume.
Warm regards
Jonothan
Infinitely Special
Good customer service, excellent products
Arranging pickup was very easy, Jonothan was very accommodating. I love my candle care products! This small business is attentive to their customers getting the most value from their products
9 de enero de 2026
Respuesta de Infinitely Special
Thank you so much Beth. We truly appreciate your kind words about our customer service and products. It was a pleasure assisting you and we are so happy to hear that you are loving your candle care products. Supporting our customers and making sure they get the best value from our products is very important to us, so your feedback means a lot.
Warm regards
Jonothan
Infinitely Special
Great will be purchasing again
2 de enero de 2026
Respuesta de Infinitely Special
Thank you so much Ayesha. We are delighted to hear that you enjoyed your experience and we look forward to welcoming you back for your next purchase.
Warm regards
Jonothan
Infinitely Special
I like your patience items of replacement of damage, my input is can you try to change couriers or else we are going to lose you guys.
Is im doing well
13 de diciembre de 2025
Respuesta de Infinitely Special
Dear Boitumelo,
Thank you for your feedback and for your kind words about our service. We sincerely apologize for any inconvenience caused by the courier and truly appreciate your suggestion. Please note that your replacement order is already on its way.
We value your support and look forward to continuing to serve you with the high standard you expect from us.
Warm regards,
Jonothan – Infinitely Special
The product is…great
The product is great..good,longlastly....really reliable.
The service found not have been more helpful..thank you!
The courier company was top notch!!..quick, great communication..so friendly when they arrived.
23 de diciembre de 2025
Opinión espontánea
Respuesta de Infinitely Special
Dear Norma,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying the product and that our service and courier team met your expectations. Your kind words mean a lot to us and motivate our team to keep delivering the best experience possible.
We truly appreciate your support and look forward to serving you again soon.
Warm regards,
Jonothan – Infinitely Special
Order was fulfilled quickly and my…
Order was fulfilled quickly and my perfumes smell amazing as always
1 de diciembre de 2025
Respuesta de Infinitely Special
Dear Louise,
Thank you for your kind words! We’re thrilled to hear that your order was fulfilled quickly and that you’re enjoying your perfumes. Your continued support means a lot to us, and we look forward to delighting you with our products again soon.
Warm regards,
Jonothan – Infinitely Special
Fast delivery and gorgeous packaging
The package was beautifull. I really did not expect such beautifull packaging. The service was so quick. Thank you so much Infinitely Special. This was an honour doning business with you and I definitely will do that again. I appreciate you.
30 de noviembre de 2025
Respuesta de Infinitely Special
Dear Liza,
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the packaging and our quick service. It’s an honor doing business with customers like you, and we truly appreciate your support. We look forward to serving you again soon!
Warm regards,
Jonothan – Infinitely Special
Infinitely Special - A Business That Truly Cares
I had a fantastic experience with Infinitely Special. The customer service was excellent and everything I ordered arrived beautifully packaged, with a lot of care and attention to detail. The products themselves are high quality and truly impressed me. I really appreciate companies that go the extra mile, and this one definitely did. I’ll happily order from them again!
25 de noviembre de 2025
Respuesta de Infinitely Special
Dear Brigitte,
Thank you for your wonderful feedback! We’re thrilled to hear that you had a fantastic experience and that our products, packaging, and service met your expectations. Going the extra mile for our customers is something we take great pride in, and your kind words mean a lot to us. We look forward to serving you again soon!
Warm regards,
Jonothan – Infinitely Special
A fragrance lover's delight: Excellent Quality & Affordable!!!
Infinitely Special!!! Indeed!!!🔥 I genuinely appreciate beautiful fragrances, and in today's economy, I'm truly grateful for companies like yours that offer quality generic options👌🏽 I must say: Perfecto!!! Kudos 🎉 to you for maintaining an impressive quality & affordability!!💯👏🏽
24 de noviembre de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.