What a wonderful experience with infinitely special... their perfumes are out of this world ... exceptional service delivery from the company. Their perfumes lasts about 8 hours on skin and 10+ hours... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The perfumes I ordered are very nice. They smell like the originals. I received amazing after sales service too. I recommend using this business. I will definitely be a repeat customer.
I just have to share how infinitely special this brand truly is 💫 From the moment you receive your order, you can see the care and attention that goes into every detail. The packaging is alway... Ver más
La empresa ha respondido
I received the Pink Pineapple diffuser for Christmas and absolutely loved it. I run a home based salon and all my clients says what smells so nice in here. Its smell is sweet and refreshing and the s... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Infinitely Special! We are a premier online retailer offering a wide range of exquisite products to enhance your living spaces and embrace your unique style. Specialising in Soy Wax candles, wax melts, room mist, Reed diffusers, and designer-inspired perfumes, we curate an extraordinary collection to elevate your sensory experience. At Infinitely Special, we believe in the power of natural ingredients. That's why our Soy Wax candles are hand-poured with love, using only the finest quality soy wax and infused with captivating fragrances that will transport you to a world of serenity and tranquility. Our wax melts provide a convenient way to enjoy enchanting aromas throughout your home, while our room mist effortlessly revitalizes any space with a burst of freshness. Indulge in the sophisticated elegance of our Reed diffusers, which combine artistic design with carefully selected scents to create a lasting impression. For those seeking a touch of luxury, our collection of designer-inspired perfumes offers a wide range of captivating scents, meticulously crafted to match your discerning taste. Customer satisfaction is our top priority, and we take pride in providing exceptional products and excellent service. We invite you to explore our diverse range of offerings and discover the perfect products to enhance your personal sanctuary. Join our community of delighted customers and let Infinitely Special transform your space into a haven of elegance and refinement
Información de contacto
35 Letchworth Drive, 7441, Cape Town, Sudáfrica
- 0735259777
- Info@infinitelyspecial.co.za
- infinitelyspecial.co.za
4,8
Excelente
280 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fast delivery and gorgeous packaging
The package was beautifull. I really did not expect such beautifull packaging. The service was so quick. Thank you so much Infinitely Special. This was an honour doning business with you and I definitely will do that again. I appreciate you.
30 de noviembre de 2025
Respuesta de Infinitely Special
Dear Liza,
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the packaging and our quick service. It’s an honor doing business with customers like you, and we truly appreciate your support. We look forward to serving you again soon!
Warm regards,
Jonothan – Infinitely Special
Infinitely Special - A Business That Truly Cares
I had a fantastic experience with Infinitely Special. The customer service was excellent and everything I ordered arrived beautifully packaged, with a lot of care and attention to detail. The products themselves are high quality and truly impressed me. I really appreciate companies that go the extra mile, and this one definitely did. I’ll happily order from them again!
25 de noviembre de 2025
Respuesta de Infinitely Special
Dear Brigitte,
Thank you for your wonderful feedback! We’re thrilled to hear that you had a fantastic experience and that our products, packaging, and service met your expectations. Going the extra mile for our customers is something we take great pride in, and your kind words mean a lot to us. We look forward to serving you again soon!
Warm regards,
Jonothan – Infinitely Special
A fragrance lover's delight: Excellent Quality & Affordable!!!
Infinitely Special!!! Indeed!!!🔥 I genuinely appreciate beautiful fragrances, and in today's economy, I'm truly grateful for companies like yours that offer quality generic options👌🏽 I must say: Perfecto!!! Kudos 🎉 to you for maintaining an impressive quality & affordability!!💯👏🏽
24 de noviembre de 2025
Respuesta de Infinitely Special
Thank you so much Minowarah. We are so happy to hear that you love our products. Your support truly means a lot to us.
Warm regards
Jonothan
Infinitely Special
Perfectly Packaged and fast.
I was kept up to date on delivery, and once i received it, I was very impressed, packaging was perfect and well done.
6 de noviembre de 2025
Respuesta de Infinitely Special
Thank you so much Shelley. We are so glad to hear that your order arrived quickly and that the packaging impressed you. We always do our best to make sure every parcel is prepared with care, so your feedback means a lot.
Warm regards
Jonothan
Infinitely Special
The packaging of the products is very…
The packaging of the products is very nice 👌
20 de octubre de 2025
Respuesta de Infinitely Special
Thank you so much Charlotte. We put a lot of love into every detail including the packaging so it means a lot to hear you noticed. Hope you continue to enjoy your Infinitely Special treats.
Warm regards
Jonothan
Infinitely Special
Long lasting smell
18 de octubre de 2025
Respuesta de Infinitely Special
Thank you so much Ruda. We are thrilled to hear you are enjoying the long lasting scent of your products. Your support means so much to us.
Warm regards
Jonothan
Infinitely Specia
Infinitely Special is my absolute go to !
Infinitely Special is my absolute go-to! I’ve been ordering from them for some time now and I’ve never been disappointed. The scents are incredibly close to the original perfumes, and I’m constantly getting compliments. Someone even told me the other day that I “smell expensive” — haha! The fragrances are long-lasting, super affordable, and honestly, the price gives no justice to the amazing quality. An overall great investment and an even better product!
29 de septiembre de 2025
Respuesta de Infinitely Special
Thank you so much Arnette. We are over the moon to hear that you love your Infinitely Special fragrances and that they are getting you so many compliments. It makes us so happy to know that our scents capture the essence of the originals while being long-lasting and affordable. Your support and kind words mean the world to us and inspire us to keep creating products that bring joy and luxury into everyday life. We are so grateful to have you as part of the Infinitely Special family and can’t wait to share more amazing fragrances with you.
Warm regards
Jonothan
Infinitely Special
Excellent value for money!
Beyond impressed! It's so beautifully packaged and the perfumes smell devine! 👌 Excellent quality, will definitely order again. 😊
13 de octubre de 2025
Opinión espontánea
Respuesta de Infinitely Special
Thank you so much, Melanie! 💛 We’re thrilled to hear you loved the packaging and your perfumes. Knowing you’re happy with the quality means the world to us. We can’t wait to create something special for your next order! ✨
Warm regards,
Jonothan
Director, Infinitely Special
Easy to order and received in decent…
Easy to order and received in decent time, thank you
3 de octubre de 2025
Respuesta de Infinitely Special
Thank you so much, CP! We’re so glad to hear your order process was smooth and delivery was on time. We truly appreciate your support and hope you enjoy your purchase!
Warm regards,
Jonothan
Director, Infinitely Special
Amaze balls
I have ordered the mont blanc explorer perfume and i must say i am amazed by how it smells alomst exactly to the original and the service is superb it was less than 12 hours after i orderd that i recieved an email that said that my order is shipped.Keep doing what you are doing i cant wait to see how long the scent last
10 de octubre de 2025
Opinión espontánea
Respuesta de Infinitely Special
Thank you so much, Frans-hendrik! 💛 We’re thrilled to hear you love the Mont Blanc Explorer-inspired scent and that our service impressed you. We can’t wait for you to experience how long the fragrance lasts! Your support means a lot to us.
Warm regards,
Jonothan
Director, Infinitely Special
Delivery was great
Delivery was great , the oil I ordered in so impressed it smells out of this world,
Incredible,
10 de septiembre de 2025
Respuesta de Infinitely Special
Thank you so much, Tsholo! 💛 We’re so happy to hear you’re loving the fragrance and that delivery was smooth. Your kind words mean a lot to us!
Warm regards,
Jonothan
Director, Infinitely Special
Amazing
Amazing, great product.
Very happy with the quality and price of all 3 received.
28 de agosto de 2025
Respuesta de Infinitely Special
Thank you for your feedback, Herman. We’re delighted to hear that you’re pleased with the quality and value of your products. Your support means a great deal to us, and we look forward to serving you again.
Kind regards,
Jonothan
Director, Infinitely Special
Respuesta de Infinitely Special
Hi Nokukhanya,
Thank you for sharing your feedback. I’m truly sorry to hear about your experience with the courier — we will definitely report this incident to Pargo to ensure it’s addressed.
Regarding the perfumes, the ones you ordered were our 5ml sample sizes. We also stock 30ml and 50ml bottles if you’d prefer larger sizes for future orders.
We appreciate your support and hope to make your next experience with Infinitely Special a much better one.
Warm regards,
Jonothan
Director, Infinitely Special
The delivery period was quick and I am…
The delivery period was quick and I am pleased with the product
5 de agosto de 2025
Respuesta de Infinitely Special
Hi Thotyelwa,
Thank you so much for your wonderful review. We’re so glad to hear your order arrived quickly and that you’re happy with your product. Your support means a lot to us, and we look forward to serving you again soon.
Warm regards,
Jonothan
Director, Infinitely Special
Excellent service
Excellent packaging
Best customer service
Perfumes are long lasting
Valuable rewards
3 de agosto de 2025
Respuesta de Infinitely Special
Thank you so much for your kind words about your recent order (#2239). We’re thrilled to hear that you’re happy with our service, packaging, and especially that you’re enjoying the long-lasting fragrances!
Your support and feedback mean the world to us — it inspires us to keep delivering the best service and rewards possible.
We look forward to delighting you again with your next order!
Warm regards,
Jonothan
Director, Infinitely Special
Happy Customer
I'm very happy with my product They are very helpful and friendly I will again business with them Their was a delay of the order and they bless as with a gift
23 de julio de 2025
Respuesta de Infinitely Special
Hi Pierre,
Thank you so much for your kind words and for sharing your experience with us. We truly appreciate your patience with the delay, and we’re so happy to hear that you’re enjoying your products.
It means a lot to us that you found our team helpful and friendly — and we’re glad the small gift brought a smile too. Customers like you make what we do so rewarding.
We look forward to doing business with you again soon!
Warm regards,
Jonothan
Director, Infinitely Special
One of the cented bottles for the car…
One of the cented bottles for the car arrived broken, your packaging is not acceptable..
19 de julio de 2025
Respuesta de Infinitely Special
Hi Archibald,
Thank you for reaching out, and I’m truly sorry to hear that the car diffuser arrived damaged.
This is definitely not the standard we aim for, and I sincerely apologise for the inconvenience caused. Your feedback about the packaging has been noted, and I’ll be reviewing this with our team to prevent it from happening again.
I’ll arrange a replacement for you and ensure it’s securely packed this time around.
Thank you for your understanding, and please don’t hesitate to reach out if there’s anything else I can assist with.
Warm regards,
Jonothan
First time , Great experience
It was my first time , Very pleasent experience .
great quality and appriciate the effort showned in the packaging
25 de julio de 2025
Respuesta de Infinitely Special
Hi Joanie,
Thank you so much for your lovely message — I truly appreciate your kind words!
I’m so glad to hear that your first experience with Infinitely Special was a pleasant one. It means a lot to know you appreciated the quality and the extra care we put into the packaging.
Looking forward to welcoming you back again soon!
Warm regards,
Jonothan
Beautiful Products ✨
16 de julio de 2025
Respuesta de Infinitely Special
Hi Ella,
Thank you so much for your kind words!
I’m so glad you’re enjoying the products ,your support means a lot! ✨
Hope to have you back again soon.
Warm regards,
Jonothan
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.