We booked a Singapore to Japan cruise though Infinity with Bobby Dalal the whole experience was 10/10 at every stage. From the the extra nights and destinations we added on to getting us back home whe... Ver más
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Consulta las opiniones de los clientes
Had paid a premium for direct/non stop flights to San Diego which worked fine on the outward, but we're inexplicably cancelled for the return "due to fight cancellations ". However the flight we we... Ver más
Booked the cruise in Feb 23 for December Asia cruise from Bali leaving 4th Jan The flights were good timing through Singapore. The only downside were the rooms in the Bali resort over New Year till jo... Ver más
La empresa ha respondido
COMPLETELY UNRESPONSIVE & INEFFICIENT. Our flights were cancelled due to conflict in the Middle East. Despite promising to re-route our party they simply went missing, did not respond to emails or r... Ver más
Información sobre la empresa
Escrito por la empresa
Infinity Cruises is an independent cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. We specialise in providing you with the most prestigious cruise holidays available at the very best prices. We are not owned by a cruise line or a tour operator, so we will only ever deliver honest and impartial advice, with your wants and needs always in mind, all in an effort to organise a great trip that suits you.
Información de contacto
Eastside, Suite 2.09, N1C 4AX, London, Reino Unido
- +44 (0) 203 725 8804
- customersupport@infinitycruises.co.uk
- infinitycruises.co.uk
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really friendly and knowledgeable…
Really friendly and knowledgeable customer service to meet our needs! We gave our dates and the team suggested options of cruises and meet our budget. The process from start to end was smooth! Thank you for all.

Respuesta de Infinity Cruises
Brilliant service from Bobby. Cruise booked!
Absolutely brilliant service from Bobby who assisted with our cruise booking. He was helpful and friendly, gave lots of useful information and suggestions and was patient and accommodating with our indecisiveness. Great communication on the phone & by email. We are really looking forward to our holiday later this year and would definitely use this company again. Thank you!

Respuesta de Infinity Cruises
Not traveled yet but happy with booking experience
Always returned calls or answered promptly. Better price than booking direct with cruise company. Gave good choice of flights and altered itinerary to suit our needs

Respuesta de Infinity Cruises
Mike was excellent a credit to Infinity…
Mike was excellent a credit to Infinity also the lovely lady I spoke to with some questions
Well done all

Respuesta de Infinity Cruises
The advertised cruise was not quite…
The advertised cruise was not quite what we wanted but Bobby tailored it to our requirements. The end result was perfect at a great value for money price.

Respuesta de Infinity Cruises
Five star service for February 2024
Received all necessary info immediately from Infinity Cruises. Answered all my queries promptly. Perfect customer care throughout. Highly recommend them.

Respuesta de Infinity Cruises

Respuesta de Infinity Cruises
Bobby's an asset to your company
Bobby was a great help, very patient and informative, with nothing too much bother.

Respuesta de Infinity Cruises
Very impressive
Very easy to book. Staff very helpful and very knowledgeable. They help and follow the customer up to the cruise departure for all the different demarches along the way, and there is a lots of them.

Respuesta de Infinity Cruises
All spot on
This is our fourth time in 2 years all Cruise / stay
Flights / Hotels / transport all spot on, USA /MED
Edward Margaret Gallagher

Respuesta de Infinity Cruises
looking forward to my holiday
Happy with the actions of the agents. Have not yet been on the holiday so cannot comment

Respuesta de Infinity Cruises
When I booked my holiday the agent …
When I booked my holiday the agent doing the booking went above and beyond to get the best deal for me.I would recommend your company as one of the best to all my friends and family

Respuesta de Infinity Cruises
Good service and professionalism in…
Good service and professionalism in booking our trip

Respuesta de Infinity Cruises
Great service
We always know that when we deal with Eric we will get great service and useful information .

Respuesta de Infinity Cruises
Friendly, efficient experience.
Friendly, efficient service. I spoke to the same travel rep Bobby as I had last year to arrange my trip . He was very helpful and remembered me. He felt like an old friend.

Respuesta de Infinity Cruises
Dave is very helpful
Dave is very helpful. He made all the booking process is very easy. Fantastic gentleman.

Respuesta de Infinity Cruises
Lovely mature staff out me at my ease…
Lovely mature staff out me at my ease on my last cruise with AZURA, really efficient and friendly, liked so much am cruising with you 2nd March and have booked another cruise with AZURA 15th March I rang your company and spoke to Dave who was extremely helpful and courteous and made the whole experience booking another cruise so very easy. He is a credit to your company as are all your staff. I feel I have had 5* treatment and have to say far better experience than the Cunard line. I travelled in Queen Mary 2 in 2022 and not a good experience with the staff.

Respuesta de Infinity Cruises
Great
Excellent service and price was very competitive. The transfer’s included was a added bonus.

Respuesta de Infinity Cruises
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