Infinity Cruises Opiniones 699

TrustScore: 3.5 sobre 5

3,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We booked a Singapore to Japan cruise though Infinity with Bobby Dalal the whole experience was 10/10 at every stage. From the the extra nights and destinations we added on to getting us back home whe... Ver más

Valorada con 1 estrellas sobre 5

Had paid a premium for direct/non stop flights to San Diego which worked fine on the outward, but we're inexplicably cancelled for the return "due to fight cancellations ". However the flight we we... Ver más

Valorada con 4 estrellas sobre 5

Booked the cruise in Feb 23 for December Asia cruise from Bali leaving 4th Jan The flights were good timing through Singapore. The only downside were the rooms in the Bali resort over New Year till jo... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

COMPLETELY UNRESPONSIVE & INEFFICIENT. Our flights were cancelled due to conflict in the Middle East. Despite promising to re-route our party they simply went missing, did not respond to emails or r... Ver más

Información sobre la empresa

  1. Agencia de cruceros

Escrito por la empresa

Infinity Cruises is an independent cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. We specialise in providing you with the most prestigious cruise holidays available at the very best prices. We are not owned by a cruise line or a tour operator, so we will only ever deliver honest and impartial advice, with your wants and needs always in mind, all in an effort to organise a great trip that suits you.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

699 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,4

Todas las opiniones

(699)

9 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Really friendly and knowledgeable…

Really friendly and knowledgeable customer service to meet our needs! We gave our dates and the team suggested options of cruises and meet our budget. The process from start to end was smooth! Thank you for all.

27 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received.

Valorada con 5 estrellas sobre 5

Brilliant service from Bobby. Cruise booked!

Absolutely brilliant service from Bobby who assisted with our cruise booking. He was helpful and friendly, gave lots of useful information and suggestions and was patient and accommodating with our indecisiveness. Great communication on the phone & by email. We are really looking forward to our holiday later this year and would definitely use this company again. Thank you!

1 de marzo de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received.

Valorada con 4 estrellas sobre 5

Not traveled yet but happy with booking experience

Always returned calls or answered promptly. Better price than booking direct with cruise company. Gave good choice of flights and altered itinerary to suit our needs

11 de marzo de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.

Valorada con 5 estrellas sobre 5

Mike was excellent a credit to Infinity…

Mike was excellent a credit to Infinity also the lovely lady I spoke to with some questions
Well done all

5 de marzo de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to the team.

Valorada con 5 estrellas sobre 5

The advertised cruise was not quite…

The advertised cruise was not quite what we wanted but Bobby tailored it to our requirements. The end result was perfect at a great value for money price.

24 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to Bobby.

Valorada con 5 estrellas sobre 5

Five star service for February 2024

Received all necessary info immediately from Infinity Cruises. Answered all my queries promptly. Perfect customer care throughout. Highly recommend them.

10 de marzo de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to the team.

Valorada con 4 estrellas sobre 5

Contact was good

Contact was good, and explained everything

27 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.

Valorada con 5 estrellas sobre 5

Efficient

Efficient, courteous service.

4 de marzo de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review.

Valorada con 5 estrellas sobre 5

Bobby's an asset to your company

Bobby was a great help, very patient and informative, with nothing too much bother.

29 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Bobby.

Valorada con 5 estrellas sobre 5

Very impressive

Very easy to book. Staff very helpful and very knowledgeable. They help and follow the customer up to the cruise departure for all the different demarches along the way, and there is a lots of them.

15 de enero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to the team.

Valorada con 4 estrellas sobre 5

All spot on

This is our fourth time in 2 years all Cruise / stay
Flights / Hotels / transport all spot on, USA /MED
Edward Margaret Gallagher

28 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your excellent review and continued custom, Its really appreciated.

Valorada con 5 estrellas sobre 5

looking forward to my holiday

Happy with the actions of the agents. Have not yet been on the holiday so cannot comment

1 de marzo de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received so far.

Valorada con 5 estrellas sobre 5

When I booked my holiday the agent …

When I booked my holiday the agent doing the booking went above and beyond to get the best deal for me.I would recommend your company as one of the best to all my friends and family

4 de enero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received.

Valorada con 5 estrellas sobre 5

Cruise

Very helpful and professional

1 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated.

Valorada con 5 estrellas sobre 5

Great service

We always know that when we deal with Eric we will get great service and useful information .

26 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Eric.

Valorada con 5 estrellas sobre 5

Friendly, efficient experience.

Friendly, efficient service. I spoke to the same travel rep Bobby as I had last year to arrange my trip . He was very helpful and remembered me. He felt like an old friend.

15 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us and count ourselves lucky for customers like you. Our aim is to always exceed our guests' expectations, your compliments will be shared with Bobby.

Valorada con 5 estrellas sobre 5

Dave is very helpful

Dave is very helpful. He made all the booking process is very easy. Fantastic gentleman.

16 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received.

Valorada con 5 estrellas sobre 5

Lovely mature staff out me at my ease…

Lovely mature staff out me at my ease on my last cruise with AZURA, really efficient and friendly, liked so much am cruising with you 2nd March and have booked another cruise with AZURA 15th March I rang your company and spoke to Dave who was extremely helpful and courteous and made the whole experience booking another cruise so very easy. He is a credit to your company as are all your staff. I feel I have had 5* treatment and have to say far better experience than the Cunard line. I travelled in Queen Mary 2 in 2022 and not a good experience with the staff.

1 de marzo de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Dave.

Valorada con 5 estrellas sobre 5

Great

Excellent service and price was very competitive. The transfer’s included was a added bonus.

18 de febrero de 2024
Logotipo de Infinity Cruises

Respuesta de Infinity Cruises

Thank you so much for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with your cruise consultant

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más