Have enjoyed several holidays through InnTravel both in UK and Europe in both winter and summer. They choose locations that are usually quieter and less touristy and the accommodation is always of a... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Have enjoyed several holidays through InnTravel both in UK and Europe in both winter and summer. They choose locations that are usually quieter and less touristy and the accommodation is always of a... Ver más
La empresa ha respondido
This was our third trip with Inntravel, and, as usual, it did not disappoint! We hiked the Tour Du Mont Blanc, and loved it! Though the hiking was very challenging (lots of up an down, rocky paths, an... Ver más
La empresa ha respondido
Did the South Tyrol trip in the Dolomites with InnTravel and had a great experience! Hotels were wonderful, and the food was amazing! We used the GPX files that they gave us and those imported perfect... Ver más
La empresa ha respondido
What amazing customer service we have just had from Inntravel. The booking process for our cycling trip to Austria was smooth, personal and all queries and adjustments were handled with great patie... Ver más
La empresa ha respondido
Inntravel lead the way in self-guided walking holidays. That’s because they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Inntravel make walking worth it.
Near Castle Howard, YO60 7JU, York, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We enjoyed the Walking Tenerife & Teide National Park trip in February. The range of different scenery on offer was wonderful and gave us a totally different perspective on Tenerife. The car hire (CICAR) was friendly and unpressured, the two hotels in La Laguna and Vilaflor were excellent. The third - in Garachico - was not available, so we made our own arrangements. We also arranged our flights. We found that the trip notes were great in two respects. First, for identifying in advance which walks would suit us best. Secondly, as clear directions that were easy to follow. We also downloaded the gpx tracks as a backup, but didn't need to use them. Throughout the booking process, Inntravel were easy to deal with and showed a lot of flexibility with the arrangements. We definitely plan on using the company again in the future and are happy to recommend them very highly.

Respuesta de Inntravel
Thank you Inntravel for a great holiday. Wonderful food, staff and accommodation at the hotel (Hotel Kristall in Leutasch, Austria) and very impressed by the detailed trip notes

Respuesta de Inntravel
We have just had our third walking holiday with InnTravel and always found them to offer a really good level of customer service and value for money. The hotels they select are of a very good standard/amenities and their multi-centre holidays are well structured to give you an overview of a particular location. With their varied and interesting walks, you just follow their written notes which are always accurate and detailed rather than a map. I would fully recomend Inntravel.

Respuesta de Inntravel
Really good service from Inntravel, particularly good at sorting out flight issues. Holiday package was excellent and accurately described.

Respuesta de Inntravel
Our winter walking holiday with Inntravel in Pertisau in the Austrian mountains was a very enjoyable exerience. The family-run hotel was outstanding, with the most friendly and helpful staff and food of a high standard. The scenery was superb and we did some lovely winter walks. Inntravel holidays never disappoint.

Respuesta de Inntravel
We booked the Austria’s Great Cities holiday, literally by rail from St Pancras. We had left it a bit late, but all was sorted by the company, other than nights at the beginning and end of the trip, in Zurich. We managed to book ourselves into the recommended hotel. Rail tickets, advice for getting around Paris and hotels were all sorted. We had a couple of queries over the walking routes in Salzburg and Vienna which I have since passed on to the company.

Respuesta de Inntravel
Great walks, lovely hotels and good restaurant recommendations

Respuesta de Inntravel
Inntravel found a gem of a family-run hotel in Fuschl am See, with excellent rooms and food, an indoor swimming pool overlooking the lake and a sauna. The staff could not have been more helpful. We managed all the recommended walks and sightseeing - the very bright but unusually cold weather added to the beauty of the surroundings but make the walking more challenging. Our Yaktraks were essential for safety most days.

Respuesta de Inntravel
Have now experienced 3 winter walking holidays with Inntravel. I have found their customer service to be very professional and helpful.The information they supplied have been comprehensive, accurate and very useful. The hotels they have chosen have been exceptional in quality of rooms, meals and service.

Respuesta de Inntravel
We went on the Madeira levada walking holiday. Everything was straightforward, easy booking process & excellent service. Hotels,food, transport & attention to detail on the walks were superb. We shall certainly book again.

Respuesta de Inntravel
A Trail of Three Cities with Ronda - A Self-Guided Journey by Rail - January 2026
A most enjoyable holiday. Great itinerary, lovely characterful hotels in great locations, excellent walking routes and instructions. Unfortunately the train part of the holiday was impacted by the train crash in Spain. Without any prompting from us, the Operations Team sent us coach tickets to replace all the train journeys just in case. We did need to use them and they worked a treat even if not as much fun as train rides.

Respuesta de Inntravel
Very good hotel we've visited previously with Inntravel. Hotel provided a super programme over-the-Christmas period.
Inntravel travel arrangements all worked very well.

Respuesta de Inntravel
Another great holiday with INNTRAVEL - the hotel was excellent, the car hire operator very efficient and the walking directions always accurate and helpful. Despite rather disappointing weather we enjoyed our week which offered very varied experiences.

Respuesta de Inntravel
I get postal and email mailouts from InnTravel which I no longer require. It should be simple to unsubscribe via a link on the website but it isn't. The email contact just leads to questions about holidays. I then phoned. None of the options, including 'any other query' provided me with a means to do this. In the end I pressed a random number and spoke to a polite lady who said she couldn't do it but would pass on my details. Why such a faff? Surely it is in the interests of the company not to send expensive brochures by expensive post to people who don't want them? It doesn't make me any likelier to use them in future - in fact the opposite
EDIT after response. It appears I have never been on the emailouts but my query concerned the postal mailouts and the difficulty of just finding a simple way to email you to stop getting them. It is such a waste of paper. Thanks for unsubscribing me

Respuesta de Inntravel
Absolutely our favorite vacation of all time! Our hotel-to-hotel bike trip was perfectly planned and very affordable. We were able to relax and enjoy each day knowing InnTravel was taking care of us. They even contacted us and made alternative arrangements during a transportation strike. Have highly recommended them to MANY and plan to use them again this year. Thank you InnTravel!!!

Respuesta de Inntravel
We loved what they had to offer, but they just moved painfully slow with the response on the initial booking and confirmation process. We canceled our reservation and made other plans. We would still consider them for future travels, if our timing permitted.

Respuesta de Inntravel
Our walking holiday on Gozo more than met our expectations with smooth travel arrangements and a good hotel with excellent breakfasts and two included dinners of a very high standard.
The walking notes were detailed and accurate, helping us navigate the island with confidence. We were able to adapt the walks to our abilities.
Our taxi driver recommended restaurants in the village which added to our enjoyment of the holiday.

Respuesta de Inntravel
The places we visited were fascinating and the hotels we stayed in were mostly small, friendly and historic. This was our 14th Inntravel holiday and while the basics remain good, we are increasingly disappointed with the company's apparent lack of attention to detail which used to be such a feature of Inntravel holidays. This seems to be happening against a background of relentless marketing.
Having said that, the cities of Granada, Cordoba and Seville should be on everybody's bucket list.

Respuesta de Inntravel
We have taken twelve Inntravel hiking adventures in various countries, mostly grade 2. Having tried other outfitters we find Inntravel best in class. The accommodations are reliably as described and as far as I can tell the best available on the route. The notes and map points are fabulous and we never have trouble knowing where we are. The innkeepers are generally delighted to have you there and are very gracious and helpful. Always a good value and consistent with the upfront information.

Respuesta de Inntravel
A very well organised walking holiday in south of France. Lovely accommodation, easy transit to and from airport, great walks and great food. Went end Sept which was perfect temperature for walking. We also had sunshine every day.

Respuesta de Inntravel
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.