Item delivered literally the next day; I ordered a steel club on Wednesday and it arrived Thursday. I've bought kettlebells, plates, and clubs before from Insource and they've always been cheaper... Ver más
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Consulta las opiniones de los clientes
I rang p to enquire about shipping a product i waned to purchase,and the support on the chat were very quick and helpful.My product arrived in a couple of days.My product was a tricep rope extension,... Ver más
La empresa ha respondido
Reached out to the team at Insource Australia during Covid lockdowns. One of the easiest transactions I have ever had. Offered advice that was designed specifically for my needs and recommend gym equ... Ver más
La empresa ha respondido
High quality and fast delivery. We purchased a bar, some plate weights and resistance bands for the home gym. The items arrived the next day after purchase. Really high quality gear, was equal if not... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Insource Australia
Escrito por la empresa
We are a local Brisbane based company that specialises in sports, fitness and lifestyle goods and equipment. 100% Australian owned, we strive to get all our E-commerce orders out in a quick and timely manner with same day dispatch for all items interstate and locally.
Información de contacto
6/54 Nealdon Drive, 4131, Meadowbrook, Australia
- 0404741296
- info@insourceonline.com.au
- insourceonline.com.au
Great customer service!
14 de enero de 2026
Respuesta de Insource Australia
Hi Ron,
Thank you for your feedback and positive review - we really appreciate this as it helps our small business grow! Hope you enjoy your new gym equipment, if you have any questions, feel free to let us know.
Best regards,
Team @ Insource.
The website is easy to navigate and the…
The website is easy to navigate and the products are good quality.
7 de enero de 2026
Respuesta de Insource Australia
Hi Stuart,
Thank you so much for taking the time to leave us a review. We really appreciate your support and are glad to hear you had a great experience with Insource. As a family run business, feedback like this means a lot to us and helps others feel confident choosing our equipment. If you ever need help or have questions in the future, we are always here to help.
Best regards,
Team @ Insource.
Item delivered literally the next day
Item delivered literally the next day; I ordered a steel club on Wednesday and it arrived Thursday.
I've bought kettlebells, plates, and clubs before from Insource and they've always been cheaper than other local gym equipment stores (even the online ones)
12 de noviembre de 2025
Respuesta de Insource Australia
Hi Anna,
Thank you so much for taking the time to leave this review. We really appreciate your continued support and trust in us. If you ever need anything else, our team is always here to help.
Best regards,
Team @ Insource.
Joshua was really amazing
Joshua was really amazing. He kept reassuring me that I wasn’t stupid that it happens to everyone. He kept saying put a smile on your face.
17 de octubre de 2024
Respuesta de Insource Australia
Hi Tanya,
Thank you for your positive review! We appreciate your feedback, hope you love training with your new weights! Feel free to let us know if you have any questions.
Best regards,
Team @ Insource.
Excellent service incorporating fast…
Excellent service incorporating fast delivery and quality product at a very affordable and competitive price.
20 de agosto de 2025
Respuesta de Insource Australia
Hi Fred,
Love hearing this! Fast, great quality and sharp prices is exactly what we aim for. Thanks for the awesome review and for choosing us!
Best regards,
Team @ Insource.
Respuesta de Insource Australia
Hi Supple,
Flawless — we’ll happily take that! Glad we could deliver on product, price, and speed. Appreciate the great feedback. Happy Training with your new gear!
Best regards,
Team @ Insource.
Great service and fantastic prices.
8 de agosto de 2025
Respuesta de Insource Australia
Hi Stephen,
Thank you for sharing your feedback. We’re delighted to know you’ve had a great experience with our service and pricing. Your support means a lot to us, and we look forward to welcoming you back again soon.
Happy Training!
Best regards,
Team @ Insource.
Respuesta de Insource Australia
Hi Milan,
Thanks so much for your review and support! So proud that we can be part of your gym set up, hope you enjoy using the new mats!
Happy Training!
Best regards,
Team @ Insource.
Fast postage
Fast postage, great communication and product exactly what I wanted - good quality BJJ mats🤙🏻
3 de julio de 2025
Respuesta de Insource Australia
Hi A,
Thanks so much for your review! We're glad to hear the mats were exactly what you were after. Enjoy your training on the new BJJ mats! 🤙🏻
Best regards,
Team @ Insource.
Easy to buy from
Easy ordering, products are great - steel clubs and tri grip plates.
11 de junio de 2025
Respuesta de Insource Australia
Hi Michael,
Thanks so much for your review! We're glad to hear the ordering process was smooth and that you're enjoying the steel clubs and tri-grip plates. Appreciate you taking the time to share your feedback – Happy Training! 💪
Best regards,
Team @ Insource.
great staff!
ordered online and was ready for collection super quick. staff were amazing and very helpful with assisting me take my order to my car
4 de junio de 2025
Respuesta de Insource Australia
Hi Jodie,
Thanks so much for dropping by and your review! Really excited that you had a great shopping experience with us, hope you enjoy training with your new dumbbells!
Feel free to contact us if you have any questions.
Best regards,
Team @ Insource.
Best value weight plates I could find
Best value weight plates I could find. Freight very reasonable compared to others. Had to wait for stock, but worth the wait.
Only strange thing was receiving emails requesting a review when the item was still on backorder and again during freight process
20 de mayo de 2025
Respuesta de Insource Australia
Hi J,
Thank you for your thoughtful review! We appreciate your patience while waiting for our preorder stock to arrive, and we're happy to know it was worth the wait! Regarding the timing of the review request emails — thank you for pointing that out. You're absolutely right, and we're currently working on improving the timing of those automated messages so they make more sense in the future.
Thanks again for your support — we really appreciate it!
Happy Training!
Best regards,
Team @ Insource.
Very good product for a good price
Very good quality products for a great price. Good customer service.
23 de mayo de 2025
Respuesta de Insource Australia
Hi Matthew,
Thank you for your review and support! We are so proud to be part of your gym set up & fitness journey, cheers to more gains and epic workouts!
Best regards,
Team @ Insource.
Respuesta de Insource Australia
Hi Fiona,
Thank you for your feedback, we really appreciate your support. Hope you enjoy training with your new resistance bands, if you have any questions, don't hesitate to reach out!
Best regards,
Team @ Insource.
Respuesta de Insource Australia
Hi Paul,
Thank you very much for your support! We hope you enjoy training with your new club bells. Feel free to contact us if you have any questions.
Best regards,
Team @ Insource.
Very good service and product
24 de mayo de 2025
Respuesta de Insource Australia
Hi Alex,
Thank you so much for leaving your review and feedback! Hope you enjoy using your new gym equipment and feel free to contact us if you have any questions.
Best regards,
Team @ Insource.
Respuesta de Insource Australia
Hi Ivy,
Thanks so much for your kind words! 😊 We’re so glad you found the website easy to use and that your order arrived super fast. We know how exciting it is to get your hands on your new gear quickly! If you ever need anything else, we’re just a message away.
Best regards,
Team @ Insource.
Getting review emails before I’ve…
Constantly getting reminder review emails before I’ve received my goods I very annoying. Delivery is quite slow as it is still in transit almost 2 weeks later.
8 de mayo de 2025
Respuesta de Insource Australia
Hi Anthony,
Thank you for your feedback, and we’re sorry to hear about your frustration. We completely understand how receiving review reminders before your order has arrived can be annoying — we’ll definitely review the timing of those messages and won't be sending any more.
Regarding the delay, we appreciate your patience. Your order is travelling from our Meadowbrook warehouse in QLD all the way to WA, and unfortunately, extended transit times and courier delays are sometimes outside of our control. That said, we’re always looking at ways to improve our delivery process and communication.
If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out.
Best regards,
Team @ Insource.
Respuesta de Insource Australia
Hi Maria,
Thank you so much for letting us know your thoughts! We really appreciate your feedback, feel free to contact us if you have any questions.
Best regards,
Team @ Insource.
Ordered a set of Olympic dumbbell…
Ordered a set of Olympic dumbbell handles. Great price and they arrived in pretty good time. Top quality too, very happy customer.
21 de abril de 2025
Respuesta de Insource Australia
Hi Darren,
Thank you so much for your fantastic review! We’re delighted to hear you’re happy with your Olympic dumbbell handles and that they arrived promptly. It’s great to know you’re pleased with the quality and price. We really appreciate your support and look forward to serving you again! 💪
Best regards,
Team @ Insource.
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