Item delivered literally the next day; I ordered a steel club on Wednesday and it arrived Thursday. I've bought kettlebells, plates, and clubs before from Insource and they've always been cheaper... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I rang p to enquire about shipping a product i waned to purchase,and the support on the chat were very quick and helpful.My product arrived in a couple of days.My product was a tricep rope extension,... Ver más
La empresa ha respondido
Reached out to the team at Insource Australia during Covid lockdowns. One of the easiest transactions I have ever had. Offered advice that was designed specifically for my needs and recommend gym equ... Ver más
La empresa ha respondido
High quality and fast delivery. We purchased a bar, some plate weights and resistance bands for the home gym. The items arrived the next day after purchase. Really high quality gear, was equal if not... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Insource Australia
Escrito por la empresa
We are a local Brisbane based company that specialises in sports, fitness and lifestyle goods and equipment. 100% Australian owned, we strive to get all our E-commerce orders out in a quick and timely manner with same day dispatch for all items interstate and locally.
Información de contacto
6/54 Nealdon Drive, 4131, Meadowbrook, Australia
- 0404741296
- info@insourceonline.com.au
- insourceonline.com.au
Fast turnaround on order and friendly…
Fast turnaround on order and friendly service 👍🏼
11 de diciembre de 2024
Respuesta de Insource Australia
Hi John,
Thank you so much for your feedback, this means so much to us! We hope you enjoy training with your new kettlebell. If you have any questions, feel free to contact us!
Happy Training!
Best regards,
Team @ Insource.
It took more than 2 weeks after…
It took more than 2 weeks after ordering and paying before my item was even shipped. I thought this was too long and started to wonder if I'd been scammed.
21 de noviembre de 2024
Respuesta de Insource Australia
Hi Charlene,
Thank you for taking the time to share your feedback. I’m sorry to hear about your concerns and would like to provide some clarity.
The item you ordered was a preorder of one our best seller primal kettlebells, as mentioned in the product title and description. Preorder items often have a longer processing time because they are either being manufactured or shipped to us before we can send them out to you. We make every effort to highlight this information during the ordering process to ensure transparency.
That said, we truly understand how waiting for your order can be frustrating and appreciate your patience.
Thank you for your understanding, and we hope you enjoy training with your new kettlebell!
Best regards,
Team @ Insource.
Great product
I've bought multiple kettlebells from Insource, great products and I will continue to buy my weight lifting needs from them.
21 de noviembre de 2024
Respuesta de Insource Australia
Hi Marcus,
Thank you so much for your kind words and for choosing INSOURCE for your weightlifting needs! We’re thrilled to hear you’re enjoying our kettlebells and appreciate your loyalty. We’re committed to providing high-quality products to support your fitness journey, and we look forward to assisting you again soon. 💪
Best regards,
Team @ Insource.
I love my steel club it is a wonderful…
I love my steel club it is a wonderful addition to my collection and the best price for a 20kg hands down!!
20 de noviembre de 2024
Respuesta de Insource Australia
Hi Thomas,
Thank you for your review, we really appreciate this! We are also super excited for the steel clubs as they have been highly requested, like you said, such a great addition to any gym and workout space. Happy Training with the new club and if you have any questions, feel free to contact us.
Best regards,
Team @ Insource.
Great shipping and even better products
19 de noviembre de 2024
Respuesta de Insource Australia
Hi Joel,
Thank you so much for your review! We're thrilled to hear you loved our products and had a great experience shopping at Insource. It means the world to us that you're happy with your purchase. If there's anything else we can do for you, don’t hesitate to reach out. 🚚💪
Best regards,
Team @ Insource.
Insource Review
Great company to deal with, quick response’s, fast delivery and a competitive price.
Items were of good quality and will use Insource again.
28 de octubre de 2024
Respuesta de Insource Australia
Hi Boaz,
Thank you so much for the awesome review! 🎉 We're pumped to hear you enjoyed the quick service, speedy delivery, and quality gear. 💪 It's always great to see our customers happy and ready to crush their fitness goals. 🏋️♂️
If you have any questions, feel free to contact us any time.
Happy Training!
Team @ Insource.
Great product!
The aerobic step is an excellent product. High quality and light despite being quite large.
28 de octubre de 2024
Respuesta de Insource Australia
Hi Sandrine,
Thanks for the awesome review! We're glad you love the quality of the aerobic step. Happy stepping! 🙌
Feel free to contact us if you have any questions!
Best regards,
Team @ Insource.
Product was as advertised
Product was as advertised. Easy pick up, friendly service. The guys helped me load up my mats
21 de octubre de 2024
Respuesta de Insource Australia
Hi Phil,
Thanks for the great feedback! Glad to hear the pickup was smooth, welcome to drop by any time. Appreciate your support! 💪
Best regards,
Team @ Insource.
Cheap & faulty equipments
Ordered few things
Arm blaster is cheap quality & faulty, can’t adjust strap & doesn’t hold it & ezy curl bar came which rusty.
Not happy with their service at all & they need to look at the orders before send.
Looking for the complete refund.
23 de octubre de 2024
Respuesta de Insource Australia
Hi Ashimdeep,
Thank you for your feedback. We’re sorry to hear about what you experienced with your order. Quality is extremely important to us, and we appreciate you bringing this to our attention.
We have been in contact with you and have sent you a return label to send the items back. Once we have received the items and they have been inspected by our warehouse team we will issue a refund in line with our 30-day refund policy.
If you have any questions, feel free to contact us.
Best regards,
Team @ Insource.
Respuesta de Insource Australia
Hi Mike,
Thanks so much for your awesome review! We're thrilled to hear you found great value in our products and that the collection process was a breeze. It's feedback like this that keeps us motivated to deliver the best for our customers. We appreciate your support and hope to see you again soon!
Best regards,
Team @ Insource.
Quality equipment
Great prices, incredible quality and fast shipping. Honestly couldn't have asked for anything better.
1 de octubre de 2024
Respuesta de Insource Australia
Hi Samuel,
Thank you so much for your amazing feedback! We are so proud to be part of your home gym set up and hope you get epic workouts out of your new gear. Feel free to contact us if you have any questions. 💪🚚
Happy Training!
Best regards,
Team @ Insource.
Super fast delivery
Super fast delivery! Haven’t opened the barbell as it’s for a gift.
30 de septiembre de 2024
Respuesta de Insource Australia
Hi Bruce,
Thanks so much for your positive review and feedback - means the world to us! Wow, you are so generous, I'm sure that special someone is going to love the barbell. Hope they enjoy training with it and if you have any questions, feel free to contact us any time.
Best regards,
Team @ Insource.
Great product to complete my home gym
16 de septiembre de 2024
Respuesta de Insource Australia
Hi Christopher,
Thank you so much for your awesome review! We're thrilled to hear that our product is helping you complete your home gym – that’s the dream! 💪
If you have any questions, feel free to reach out! Happy Training!
Best regards,
Team @ Insource.
Respuesta de Insource Australia
Hi Mervin,
We're stoked to hear you had a great experience with our service. Quick and reliable is exactly what we aim for! If you need anything else, whether it's more gear or just some advice, we're here to help. 💪 Stay strong and keep crushing those goals!
Best regards,
Team @ Insource.
Love your work 👍
Great service, fantastic communication, quality products, competitive prices, freebies. All packed up ready for a hassle free pick up.
27 de agosto de 2024
Respuesta de Insource Australia
Hi Tania,
So lovely to hear from you! We appreciate the positive review and hope you enjoy using your new bumper plates & gifts! We are so proud to be part of your gym set up and hope to be able to assist again soon!
Happy Training!
Best regards,
Team @ Insource.
Great Price for Gym Equipment
Found Insource online because they had a great price for the item that I wanted. Ordering was easy & straightforward with good communication.
17 de agosto de 2024
Respuesta de Insource Australia
Hi Brett,
Thanks a bunch for the great feedback! We're so glad you found our prices to your liking and that the ordering process was smooth for you. We always aim to keep things clear and easy for our customers. If you need anything else or have more feedback, just let us know. We really appreciate you choosing Insource for your gym gear!
Best regards,
Team @ Insource.
Bought the Harambe kettle bell great…
Bought the Harambe kettle bell great product and fantastic experience from seller. Would Highly recommend!
22 de agosto de 2024
Cable attachments
Great product well packaged it was a workout just separating everything arrived a lot quicker then I thought would totally recommend
7 de agosto de 2024
Great Support and Warm service
Great Support IT Company. Welcoming over the phone.
21 de agosto de 2024
Opinión espontánea
Respuesta de Insource Australia
Hi Temitope,
Thank you so much for leaving your review and feedback, we highly appreciate this! Hope you enjoy your new gym equipment, feel free to contact us if you have any questions.
Best regards,
Team @ Insource.
Really responsive
Really responsive, professional and kind service. Great quality product too. ✨✨✨
15 de agosto de 2024
Respuesta de Insource Australia
Hi Sarah,
Thank you for the kind words, this means so much to us! This motivates us to keep going and do even better, so we highly appreciate your feedback! If you have any questions, feel free to contact us any time.
Best regards,
Team @ Insource.
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