We used Installsure to arrange our IBG insurance for a tender we were working on, and the whole process was straightforward from start to finish. Karan handled our enquiry and was extremely helpful th... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was very anxious about dealing with installsure not for any particular reason other than I find dealing with insurance companies difficult by nature. I dealt with an advisor called Becks and she gui... Ver más
La empresa ha respondido
Had work done from safestyle on finance & they told us we were covered by this company. The back door is warped & needs replacing but they told us because it was paid for on finance there's nothing th... Ver más
La empresa ha respondido
Our claim for a front door which was defective on design and installation by a now bankrupt company was handled very professionally by "Installsure" claims handler Becks McKay. Our experience involved... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Fast-forward your way to the best Insurance Back Guarantees and business insurance cover. Installsure - the broker that understands the risks domestic and commercial installers face.
Información de contacto
40 Rushworth Street, SE1 0RB, London, Reino Unido
- installsure.co.uk
3,9
Muy bueno
195 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 92% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Not worth the paper
Ha ha. Safestyle uses these. Received my documents yesterday and hoped this morning to make a claim for my faulty installation through Installsure. Apparently one of the conditions for a claim is that the company your grievance is against has gone ceased trading!
3 de septiembre de 2020
Opinión espontánea
Respuesta de Installsure
Thank you for this review. To clarify our position, Installsure are an administrator of insolvency insurance - the policies we provide cover the guarantees issued by tradesmen against the event of that installer ceasing to trade due to insolvency.
Whilst the original installation company continues to trade it is their responsibility to resolve any issues under the terms of the guarantee they have issued to you. In such cases, the Installsure insurance policy is not yet active and no claims can be entertained.
For the reasons above we would urge you to contact the installer at your earliest convenience to commence claims proceedings as per the original guarantee terms.
Should you require any further support or information on this matter, please contact our team again or visit our website at https://installsure.co.uk/homeowners.
Worthless Installsure Guarantee
Had an extensive triple glazing install by Everest. Issues were scheduled for rectification but appointment was cancelled due to Covid-19 restrictions. Seeking a further appointment, found that Everest had gone into administration. Claimed under Installsure warranty, but claim denied as partly paid (20%) by credit card.
This company will find any excuse to fob you off and avoid paying. Read your Installsure contract carefully to ensure that they will not be able to exclude your claim. There are enough exclusions for them to exclude almost any claim.
Essentially their guarantee is worthless.
2 de septiembre de 2020
Opinión espontánea
Respuesta de Installsure
Thank you for your review. I am sorry that you have been unable to recover the losses suffered via our Insurance cover on this occasion, as you may have anticipated. As explained in our communication with you previously, Section 75 of the Consumer Credit Act 1974 - a finance or credit card provider is liable for goods which are purchased using a finance agreement or credit card, where the goods prove to be defective - even if the financial agreement or credit card are only used to pay for some of the total value of the goods concerned.
Going forward, please note that Section 75 of the Consumer Credit Act 1974, only applies from the date of completion for a period of 6 years. Any defect which occurs outside of this timeframe but still within the period of the Installsure policy cover should be referred back to Installsure by submitting a new claim without consideration of these specific clause.
As always, we would encourage all policyholders to carefully review our full terms and conditions document upon receipt and/or visit our website at https://www.installsure.co.uk/ for further information and guidance concerning Installsure and our products.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.