This is the second time I have made an order and despite the delivery communication was not the best, I greatly appreciated how the matter was resolved. The logs are of exceptional quality. Thank yo... Ver más
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This is the second time I have made an order and despite the delivery communication was not the best, I greatly appreciated how the matter was resolved. The logs are of exceptional quality. Thank yo... Ver más
La empresa ha respondido
We've ordered numerous times and they've always delivered on time. Also, if you have any queries, you can speak to someone!
La empresa ha respondido
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Ver más
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Great logs and very efficient delivery, thank you 🙏 May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of lo... Ver más
La empresa ha respondido
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
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Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Reino Unido

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Excellent delivery only a few days driver very helpful. Logs are very good.

Respuesta de InstantLogs
Excellent prices for quality products with quick delivery, what else do you need xx

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Keep me informed all the way. Delivered when promised

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Excellent service
Quick delivery
Good quality wood
Good communication

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Easy to order on line and excellent next day delivery. Good mixed hardwood selection. Large size variation of logs with unfortunately a few too large for my log burner (possibly my fault at time of ordering). Overall would buy again especially for the prompt delivery.

Respuesta de InstantLogs
Super Impressed with our mixed bulk bag. Second time we have ordered this from instant logs. First time was great, the second time was excellent. Great value for money. Burns clean, dry seasoned wood and hot. Next day delivery is a dream and the driver was helpful. Customer service team was a delight when I had a question. This is my go to company for logs.
Bournemouth

Respuesta de InstantLogs
Easy to order and next day delivery free excellent

Respuesta de InstantLogs
Delivery driver great . I was in the loft and my wife drying her hair. Missed the driver but when I called he came back. However I was looking at the text delivery tracker said item was still in depot, so wasn’t expecting delivery until in transit. Logs were quite a bit longer this time around, good job I’ve got a wide burner it they wouldn’t have fitted. In short still 4/5

Respuesta de InstantLogs
Easy to order. Delivered as expected. Could have done with delivery time slot on the day, but phoned and asked and return call was immediate. Will use again. Recommended

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Certainly excellent delivery, however I’ve found that some of the logs are too large and although I have a small hand axe splitting them further is not easy.

Respuesta de InstantLogs
From start to finish a totally excellent service. I spoke to colleagues from InstantLogs and also their haulage company each individual was friendly, helpful and knowledgeable
The delivery driver from JB Wheaton & Sons Ltd was exceptionally helpful and I received a friendly and professional service
The product is of excellent quality at an affordable price and arrived on time despite the adverse weather conditions - they literally are Instant!
Thank you so much - I really appreciated your efficiency

Respuesta de InstantLogs
Great logs and very efficient delivery, thank you 🙏
May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of logs on one side being soaked with rain water. Thanks anyway though 😉

Respuesta de InstantLogs
From the moment I ordered I had excellent service - from the delightful, friendly lady who reassured me about next day delivery, and then phoned to confirm that my order was on it’s way, to the delivery driver himself who went above and beyond to get my logs where I wanted them - with such good humour; nothing appeared to be too much trouble. That’s not even mentioning the fact that this was the only company I could find that delivered logs so quickly! Thoroughly recommend this company.

Respuesta de InstantLogs
Fast and efficient service at a good price. Delivery driver called ahead to say they were en route and on arrival positioned the bulk bag with a pallet truck exactly where I wanted it. Wood was well packaged in the bag - good selection of logs. Will use again.

Respuesta de InstantLogs
I’ve been using this company for a number of years because the service is great and the wood is a quality product, and I will continue to use Instant Logs for as long as they continue to keep up the quality.

Respuesta de InstantLogs

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