The wood received has always been of good quality from instant logs. My only grumble with my last delivery was that I had ordered 2 bulk bags and expected them to arrive as per the picture on the o... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This is the second time I have made an order and despite the delivery communication was not the best, I greatly appreciated how the matter was resolved. The logs are of exceptional quality. Thank yo... Ver más
La empresa ha respondido
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Ver más
La empresa ha respondido
Logs were delivered dry and they burned hot straight away. Service was helpful, friendly and efficient. I ordered shortly before Christmas when others had let me down and InstantLogs were great. A spe... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de leña
- también en la categoría
- Empresa de combustibles sólidos
- Maderera
- Proveedor de carbón
- Proveedor de combustible
- Servicio técnico de calefacción y calderas
Escrito por la empresa
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Escrito por la empresa
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Información de contacto
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Reino Unido
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
Kiln Dried Crates
4,8
Excelente
306 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Usual prompt delivery great…
Usual prompt delivery great communication and well priced.
2 de noviembre de 2025
Respuesta de InstantLogs
Hi Robert,
Thanks so much for your feedback! We’re glad to hear you’re happy with our prompt delivery, clear communication, and pricing. We really appreciate your continued support and look forward to helping you again soon
Kind regards,
The Instant Logs Team
Excellent service
The receptionist who took my order was very professional, friendly and extremely helpful. I will definitely be ordering from you again.
31 de octubre de 2025
Respuesta de InstantLogs
Hi Joyce,
Thanks so much for your kind words! We’re delighted to hear our staff made such a positive impression and that you found the service friendly and helpful. We really appreciate your support and look forward to your next order!
Kind regards,
The Instant Logs Team
Log delivery
Ordered logs. Agreed delivery date. Arrived on time and left on drive as requested. Phone call to confirm delivery. All good and straightforward.
7 de noviembre de 2025
Opinión espontánea
Respuesta de InstantLogs
Hi Brian,
Thanks for your feedback! Glad to hear your logs arrived on time and exactly as requested. We always aim to keep things straightforward and hassle-free, so it’s great to know the delivery and call went smoothly. We really appreciate your support!
Kind regards,
The Instant Logs Team
Customer service was excellent
Customer service was excellent. I had a couple of questions about delivery times and used the ‘chat’ link. My questions were answered in a matter of minutes. No waiting around. I received a phone call the next day asking me which day would suit me best. My logs were delivered on the arranged day and time. (morning). Will certainly use Instant Logs again.
6 de noviembre de 2025
Opinión espontánea
Respuesta de InstantLogs
Hi John,
Thanks so much for your great review! I’m really glad to hear our customer service made the process easy and that your questions were answered quickly. It’s fantastic that your logs arrived right on the arranged day and time. We really appreciate your support and look forward to helping you again in the future!
Kind regards,
The Instant Logs Team
Respuesta de InstantLogs
Hi Chris,
Really appreciate your review! We’ll keep working hard to make sure every order arrives just as promptly. Thanks for ordering with us!
Kind regards,
The Instant Logs Team
Value for money & Great service
Great service. Delivered easily. Price was very reasonable.
25 de octubre de 2025
Respuesta de InstantLogs
Hi Marie,
Thank you so much! We really appreciate your kind words. It’s great to hear you were happy with both our service and prices. We hope you’re enjoying your products and look forward to delivering to you again soon!
Best regards,
The Instant Logs Team
Quick and easy.
Quick and easy.
Well wrapped for protection until logs could be stored. Will buy from them again.
Be aware, you will need to make sure you're available on delivery day.
29 de octubre de 2025
Respuesta de InstantLogs
Hi Rachel,
Thanks so much for your feedback! We’re glad you found the ordering process quick and easy, and that your logs arrived well protected. We appreciate your note about delivery being available on the day definitely helps ensure a smooth handover. We look forward to serving you again soon!
Best regards,
The Instant Logs Team
Excellent service
It was easy to place an order. I requested next day delivery. I ordered 2 bulk bags. I received a call to ask me if I wanted them on separate pallets or stacked one on top of the other. I requested separate pallets due to ehere they would be stored. The delivery arrived by 10.30 am the next day. Excellent service and I very much appreciated the call regarding delivery.
28 de octubre de 2025
Respuesta de InstantLogs
Hi Emma,
Thank you so much! We really appreciate your kind words. It’s great to hear that the ordering and delivery process went smoothly and that our team was able to accommodate your request. We’re glad you were happy with the service, we look forward to serving you again soon!
Best regards,
The Instant Logs Team
Outstanding Performance in the end
24 de octubre de 2025
Respuesta de InstantLogs
Hi Dean,
Thank you! We truly appreciate your kind words and are thrilled that our performance stood out to you.
Kind regards,
The Instant Logs Team
Easy process, great people.
Easy to order, timely delivery, friendly driver. Logs are great exactly what i wanted & ordered.
22 de octubre de 2025
Respuesta de InstantLogs
Hi Peter,
Thank you! We’re glad to hear you found the process easy and our team friendly. Great to know the logs were exactly what you wanted!
Kind regards,
The Instant Logs Team
Great service all round
Great service all round, easy ordering, delivered a day earlier than promised, well packaged and of good quality. Driver left delivery in area requested
17 de octubre de 2025
Respuesta de InstantLogs
Hello Martin,
Thanks so much for your kind words! We’re thrilled everything went smoothly with your order and that you’re happy with the delivery and quality. We really appreciate your support and look forward to helping you again soon!
Kind regards,
The Instant Logs Team
Highly recommended
Highly recommended. Great products and the fastest delivery service. Amazing customer service, they clearly care about their customers. Will definitely be using going forward.
24 de octubre de 2025
Opinión espontánea
Respuesta de InstantLogs
Hi Angela,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our products and service. We look forward to serving you again soon!
Kind Regards,
The Instant Logs Team
Great quality logs
Great quality logs, try the mixed for value or add with others from the range for an economical cosy fire,
You will have to pay for the logs, (the prompt delivery is free) stacked high in the dumpy bag, the great service comes for free.
23 de octubre de 2025
Opinión espontánea
Respuesta de InstantLogs
Hi David,
Thank you for your review! We’re glad you’re enjoying the quality of our logs. The mixed option is indeed great value, and we love that you’re making the most of our range for a cosy fire. We appreciate your kind words about our service too!
Kind Regards,
The Instant Logs Team
Respuesta de InstantLogs
Hi Ria,
Thank you! We’re glad your order arrived on time and that you’re happy with our customer service. We appreciate your support!
Kind Regards,
The Instant Logs Team
I would like to say the gentleman was…
I would like to say the gentleman was so polite happy even when it was is last drop off and he helped me and my sister so much by driving up my driveway and putting the pallet in my garage I must be honest there isn’t many kind people around these days as I thought this was so lovely of him can’t thank him enough as you see if he didn’t help me and my sister we would have had to lift it all by hand and definitely would have taken a few hrs too so I am grateful to him for helping us
Hopefully I meet him again when I re order some logs again
And thank you to Rebecca too as she is a lovely lady as well so helpful too
Kind regards
Sharon 🙂
23 de octubre de 2025
Opinión espontánea
Respuesta de InstantLogs
Hi Sharon,
Thank you so much for your kind words! We’re delighted to hear that the team went above and beyond to help you and your sister, it’s wonderful to know it made things easier for you. We’ll be sure to pass on your thanks to both the delivery gentleman and Rebecca. We look forward to assisting you with your next order.
Kind Regards,
The Instant Logs Team
Wonderful help from Rebecca…
Wonderful help and support from Rebecca and delivery company. Beyond expectations! Much appreciated. Great communication
17 de octubre de 2025
Opinión espontánea
Respuesta de InstantLogs
Hi Paul,
We truly appreciate your kind words. It’s wonderful to hear that Rebecca went above and beyond to support you, we’ll be sure to share your feedback with her. Thank you for taking the time to let us know.
Kind Regards,
The Instant Logs Team
Great Service
Just used these guys for the second time. Great service and great product. Previous supplier really let me down so sticking with InstantLogs
20 de octubre de 2025
Opinión espontánea
Respuesta de InstantLogs
Hi Peter,
Thanks so much! We're delighted to hear you’re happy with our service and products. We really appreciate your trust in Instant Logs. We’ll keep working hard to make sure every order meets your expectations!
Kind Regards,
The Instant Logs Team
Respuesta de InstantLogs
Hi Duane,
Thank you so much for your kind words! We’re really glad to hear you found the ordering process easy, the packaging solid, and the logs amazing, that’s exactly what we aim for.
We really appreciate your support and hope to see you again soon!
Best regards,
The Instant Logs Team
Great service
30 de septiembre de 2025
Respuesta de InstantLogs
Hi,
Thank you for your kind feedback! We’re really glad to hear you were happy with the service.
Kind regards,
The Instant Logs Team
Very good service
Very good service. Thanks again for another fast efficient service
26 de septiembre de 2025
Respuesta de InstantLogs
Hi David,
Thanks so much for your continued support and kind words! We're really pleased to hear you were happy with the fast and efficient service again. Always a pleasure to deliver to our loyal customers, we appreciate you choosing us!
Best wishes,
The Instant Logs Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.