What helpful people! Special thanks to Loreta in the office . Her patience is exemplary. She is an asset to Insulation Wholesale. Driver rang when getting near . All safely off loaded , stored &... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Perfect. Great prices that compete with all the industry specialist suppliers, and I buy in full artic loads direct from the manufacturers too! Returned to my business premises to find the pallets... Ver más
La empresa ha respondido
Well laid out website, had plenty of what I wanted , no fuss at checkout. Had call within 48 hrs regarding delivery , had call from delivery driver on arrival , insulation stacked neatly . Nice hel... Ver más
La empresa ha respondido
We ordered a large amount of insulation for a renovation project we are working on. Lovely driver ,very helpful but only half the load. Company rectified it very quickly and the rest of it turned up t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Insulation Wholesale is one of the largest specialist wholesalers in the UK. Our product range includes over 350 products such as PIR insulation boards, glass wool and acoustic insulation, polystyrene insulation and screeding products at low wholesale pricing and second to none customer service.
Información de contacto
Unit A, The Triton Centre, Weston Avenue, West Thurrock, RM20 3FN, Grays,Essex, Reino Unido
- 0203 318 7316
- support@insulationwholesale.co.uk
- insulationwholesale.co.uk
4,8
Excelente
933 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great prices and perfect delivery
Great prices and perfect delivery. Can’t ask for more. One less thing to worry about when building a house.
4 de junio de 2024
Respuesta de Insulation Wholesale
Dear Ian,
Thank you for your fantastic review! We're thrilled to hear that you were pleased with our prices and delivery service.
Your satisfaction is our top priority, and knowing we could contribute positively to your project means a lot to us.
If you need any further assistance or have more orders in the future, we look forward to serving you again.
Thanks once more for your kind words!
Best Wishes,
Alina Merkul
Head of Supply Chain
Excellent delivery drop the boards were…
Excellent delivery drop the boards were I needed them
great help
Items as described as well
Would use any time
Thanks
7 de junio de 2024
Opinión espontánea
Respuesta de Insulation Wholesale
Dear Jeremy,
Thank you for your fantastic review!
We're thrilled to hear that our delivery service met your needs perfectly and that the items were exactly as described.
It's wonderful to know that our team could assist you by placing the boards exactly where you needed them. We aim to provide convenient and helpful service, and your feedback confirms we're on the right track.
We appreciate your kind words and your willingness to use our services again in the future.
Thanks again for your support!
Best Wishes,
Alina Merkul
Head of Supply Chain
Delivered exactly as specified in good…
Delivered exactly as specified in good condition. Delivery driver very polite & helpful.
31 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Iain,
Thank you so much for your positive feedback!
We are delighted to hear that your order was delivered exactly as specified and in good condition. We take great pride in ensuring our products meet your expectations and that our delivery team provides excellent service.
Your kind words about our delivery driver's politeness and helpfulness are much appreciated. We will make sure to pass along your compliments to them.
Thank you for choosing us!
Best Wishes,
Alina Merkul
Head of Supply Chain
Top marks
Fast and efficient delivery. Driver was pleasant and most helpful. Great service. Thanks
31 de mayo de 2024
Respuesta de Insulation Wholesale
Dear David,
Thank you for your wonderful review!
We're delighted to hear that you found our delivery fast and efficient, and that our driver was pleasant and helpful. We strive to provide great service, and your feedback means a lot to us.
Thanks again!
Best Wishes,
Alina Merkul
Head of Supply Chain
Brilliant service I can’t fault them at…
Brilliant service I can’t fault them at all
Excellent
30 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Dennis,
Thank you so much for your fantastic review!
We're thrilled to hear that you had a brilliant experience with our service. Your kind words mean a lot to us. We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Happy customer Smooth process for ordering and…
Smooth process for ordering a glued PVC felt roof covering,and excellent communication. The roof install team were great and efficient, resulting in an excellent final job
29 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Geoff,
Thank you for your fantastic review!
We are delighted to hear that you had a smooth ordering process and excellent communication throughout. It is great to know that our roof install team provided efficient service and delivered an excellent final result.
If you need any further assistance or have any questions, please feel free to reach out. We are here to help and look forward to serving you again!
Best Wishes,
Alina Merkul
Head of Supply Chain
Great Service and really helpful…
Great Service and really helpful company. Delivered when they said they would and most competitive prices on the market.
22 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Dan,
Thank you so much for your kind review!
We're thrilled to hear that you found our service great and our team helpful. Punctual delivery and competitive pricing are top priorities for us, and we're glad we could meet your expectations.
We appreciate your support and look forward to serving you again!
Best Wishes,
Alina Merkul
Head of Supply Chain
Respuesta de Insulation Wholesale
Dear Marian,
Thank you for your positive review!
We are delighted to hear that you were satisfied with our service and that everything was on time as scheduled.
Your feedback is greatly appreciated. If you have any further needs or questions, feel free to contact us.
Best Wishes,
Alina Merkul
Head of Supply Chain
Top job the time they said for delivery…
Top job the time they said for delivery was spot on and the driver was very helpful and pro at his job many thank will be using your company again.
27 de mayo de 2024
Respuesta de Insulation Wholesale
Dear James,
Thank you so much for your kind words!
We are thrilled to hear that you had a great experience with our delivery service and that our driver was helpful and professional.
We look forward to serving you again in the future.
Thank you for choosing our company!
Best Wishes,
Alina Merkul
Head of Supply Chain
fantastis price and service delivery…
fantastis price and service delivery was spot on will use again thanks
25 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Andrew,
Thank you so much for your wonderful review!
We're thrilled to hear that you found our prices fantastic and our service delivery spot on. We look forward to serving you again in the future. Thanks for choosing us!
Best Wishes,
Alina Merkul
Head of Supply Chain
Respuesta de Insulation Wholesale
Dear Matthew,
Thank you for your positive review!
We're thrilled to hear that you were satisfied with our delivery communication. Ensuring clear and timely communication is very important to us, and we're glad it made a positive impact on your experience.
We appreciate your feedback and look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Insulation up the A1
What helpful people!
Special thanks to Loreta in the office . Her patience is exemplary. She is an asset to Insulation Wholesale.
Driver rang when getting near . All safely off loaded , stored & ready for imminent roofing project .
I hope the driver will now visit the tomb of Catherine, Queen of England in Peterborough Cathedral for me . She is buried so far from her Andalusian home 🙏👑🇪🇸
Hope the bridge was not too broken near Pontefract on the A1 return journey 🤣🤣🤣
23 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Sheelagh,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear about your positive experience with our team. Loreta will be especially delighted to know her dedication made a difference—she truly is an asset to Insulation Wholesale.
We're glad the driver provided excellent service and that your materials were safely offloaded and stored, ready for your roofing project.
We look forward to serving you in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Got everything I ordered on the date…
Got everything I ordered on the date arranged.
A good company.
22 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Keith,
Thank you for your positive review!
We are delighted to hear that you received everything you ordered on the arranged date and that our service met your expectations.
If you need any assistance or have any questions, please do not hesitate to reach out. We are always here to help.
Best Wishes,
Alina Merkul
Head of Supply Chain
Respuesta de Insulation Wholesale
Dear M Qureshi,
Thank you for your fantastic review!
We're delighted to hear that you received your order within the agreed time and that our service met your expectations. Your satisfaction is our top priority, and we appreciate your positive feedback.
We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Superb service
This company has the service and attention to customers that are rare in today's world, I live just outside of their deliveries zone but managed to go the extra mile 😀 and deliver great value for money Thanks again
21 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Phil,
Thank you so much for your wonderful review!
We are thrilled to hear that you had a positive experience with our service. It's our goal to go the extra mile for our customers, and we're glad we could accommodate your delivery needs. Your kind words and appreciation mean a lot to us.
We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Delivered on time very helpfull…
Delivered on time very helpfull delivery driver would use again
20 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Kim,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that your delivery arrived on time and that our driver was helpful.
Your kind words mean a lot to us, and we appreciate your support. We look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
I would have given 5 star but you…
I would have given 5 star ,but you forgot to let me know when the delivery would be ,so I had to ring up and find out, but other than that hiccup absolutely bang on .
20 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Rick,
Thank you for your review and for bringing this to our attention. We sincerely apologise for the oversight regarding your delivery notification. We use a third-party company to deliver materials on our behalf, and sometimes this can lead to communication gaps.
Despite this hiccup, we are glad to hear that everything else was satisfactory. We appreciate your understanding and are committed to improving our service to ensure a smoother experience in the future.
Thank you for your feedback, and we hope to have the opportunity to serve you again soon.
Best Wishes,
Alina Merkul
Head of Supply Chain
Good prices & customer service with a little delay processing my order
Ordered from them second time, my order got processed in more than 3 working days instead of the 24 hours in the confirmation email and I was told after 3 days that one of the product is out of stock despite at the time of the order the website said "In stock". Nonetheless they were very helpful over the phone and we worked things out at the end so I got what I needed, they've also got the best prices on the market, so I'd absolutely recommend them.
8 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Gergo,
Thank you for your feedback and for giving us a second chance to serve you. We apologise for the delay in processing your order and for the inconvenience caused by the stock discrepancy. We're glad to hear that our team was able to assist you over the phone and resolve the issue.
We appreciate your understanding and your recommendation. Your comments help us improve our services, and we look forward to providing you with a smoother experience in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Excellent!!
Superb service. Phone call to confirm the order, driver called 30mins before. Was understanding and waited 5mins while we sorted the skip change over.
Very helpful and polite. Great service. Thank you.
14 de mayo de 2024
Respuesta de Insulation Wholesale
Dear George,
Thank you for your wonderful review!
We're delighted to hear that you had a great experience using us. It's great to know that our team was helpful and polite, and that our driver provided timely updates and assistance.
We appreciate your kind words and look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
TOP-NOTCH!
Insulation Wholesale offers top-notch products at unbeatable prices. Their customer service is exceptional, ensuring a smooth purchasing experience. The quality of their insulation materials is excellent, providing effective thermal and acoustic solutions. Highly recommend for anyone looking to enhance their home's energy efficiency and comfort.
14 de mayo de 2024
Respuesta de Insulation Wholesale
Dear Anil,
Thank you so much for your glowing review!
We're thrilled to hear that you found our products top-notch and our prices unbeatable. Our team strives to provide exceptional customer service, and it's wonderful to know we achieved that with your experience. We're also glad that our insulation materials have met your expectations for thermal and acoustic performance.
Your recommendation means a lot to us. We look forward to assisting you with any future needs!
Best Wishes,
Alina Merkul
Head of Supply Chain
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.