What helpful people! Special thanks to Loreta in the office . Her patience is exemplary. She is an asset to Insulation Wholesale. Driver rang when getting near . All safely off loaded , stored &... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Perfect. Great prices that compete with all the industry specialist suppliers, and I buy in full artic loads direct from the manufacturers too! Returned to my business premises to find the pallets... Ver más
La empresa ha respondido
Well laid out website, had plenty of what I wanted , no fuss at checkout. Had call within 48 hrs regarding delivery , had call from delivery driver on arrival , insulation stacked neatly . Nice hel... Ver más
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We ordered a large amount of insulation for a renovation project we are working on. Lovely driver ,very helpful but only half the load. Company rectified it very quickly and the rest of it turned up t... Ver más
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Información sobre la empresa
Escrito por la empresa
Insulation Wholesale is one of the largest specialist wholesalers in the UK. Our product range includes over 350 products such as PIR insulation boards, glass wool and acoustic insulation, polystyrene insulation and screeding products at low wholesale pricing and second to none customer service.
Información de contacto
Unit A, The Triton Centre, Weston Avenue, West Thurrock, RM20 3FN, Grays,Essex, Reino Unido
- 0203 318 7316
- support@insulationwholesale.co.uk
- insulationwholesale.co.uk
4,8
Excelente
933 opiniones
No consta que haya invitado a opinar recientemente
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Friendly efficient service
Friendly efficient service, prompt delivery, friendly and helpful delivery driver. A really good experience
19 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Steve,
Thank you for your kind words!
We're thrilled to hear that you had a positive experience with our service from start to finish. Providing friendly and efficient service, along with prompt delivery, is what we aim for. We're glad our delivery driver was helpful and friendly as well.
If there's anything else we can do for you in the future, please don't hesitate to reach out.
Your satisfaction is our priority, and we appreciate your support!
Best Wishes,
Alina Merkul
Head of Supply Chain
They provided what I wanted
They provided what I wanted, when I needed it. No fuss no problems, even when I made a late change to the order.
19 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Kenneth,
We're delighted to hear that we were able to meet your needs smoothly and efficiently!
Customer satisfaction is our priority, and we're glad that even with a late change to your order, we could accommodate you without any hassle. Thank you for choosing us, and we look forward to serving you again!
Best Wishes,
Alina Merkul
Head of Supply Chain
Respuesta de Insulation Wholesale
Dear Mehmet,
We're pleased to hear that the Celotex Insulation Board met your expectations! Providing accurate descriptions and delivering the products as described is important to us.
Thank you for your feedback, and we hope to serve you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Respuesta de Insulation Wholesale
Dear Sally,
Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience with our service.
Providing excellent service is our priority, and we're glad we could meet your expectations.
We appreciate your support and look forward to serving you in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Respuesta de Insulation Wholesale
Dear David,
We're thrilled to hear that you had such a positive experience with us! Communication and timely delivery are key aspects of our service, and we're glad to hear that we met your expectations in both areas.
Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you need anything else in the future. We appreciate your business!
Best Wishes,
Alina Merkul
Head of Supply Chain
Very efficient and delivered on a…
Very efficient and delivered on a specific date that suited me
31 de enero de 2024
Respuesta de Insulation Wholesale
Dear Darren,
We're thrilled to hear that you had such a positive experience with our service!
Ensuring timely delivery on a date that works best for you is always our goal, and we're delighted that we could meet your expectations. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you need anything else in the future.
We appreciate your business!
Best Wishes,
Alina Merkul
Head of Supply Chain
Excellent service
Excellent service
Changed the order specifications quite late on and was accommodated brilliantly
6 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Ian,
Thank you for sharing your feedback!
We're delighted to hear that we were able to accommodate your changes to the order specifications seamlessly. Providing flexibility and meeting our customers' needs are top priorities for us, and we're glad we could deliver on that for you.
We appreciate your business!
Best Wishes,
Alina Merkul
Head of Supply Chain
Great delivery guys.
Everything included in the order and the delivery guys were great at getting it all on the drive nice and early.
12 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Dan,
Thank you so much for taking the time to share your experience!
We're thrilled to hear that your order arrived promptly and that our delivery team made sure everything was safely placed on your drive.
If you ever need anything else, don't hesitate to reach out. We're here to help!
Best Wishes,
Alina Merkul
Head of Supply Chain
Had 3 deliveries of KS103 product
Had 3 deliveries of KS103 product. This last one was very wet, it has to be fit dry. It was a wet day and open back van used but I feel as the boards had the glass fiber layer becoming unstuck and colour changes i feel they were sat around in damp for sometime. Next time I will ask to be delivered on a dry day though
5 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Dave,
Thank you for bringing the condition of the materials delivered to your site to our attention. We sincerely apologise for any inconvenience this may have caused you. While we take great care to wrap and protect our boards during transportation, occasional damage can unfortunately occur.
Our team is committed to resolving any issues with damaged stock promptly and efficiently. Unfortunately, we did not receive notification of the damaged order. In the future, please don't hesitate to reach out to our dedicated support team at 0203 318 7316 or via email at support@insulationwholesale.co.uk so we can address any concerns promptly.
Your feedback is invaluable to us, and we hope for the opportunity to serve you better in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Fast delivery I am happy
Fast delivery I am happy. Just not all items was available.
6 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Gintautas,
Thank you for taking the time to share your feedback.
We are delighted to hear that you are satisfied with the fast delivery of your order. Your happiness is our priority, and we appreciate your positive comments. We apologise for any inconvenience caused by not having all the items available. Our team is constantly working to improve our inventory management to ensure a better shopping experience for our customers.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
No hassle ordering
No hassle ordering. Delivery driver delivered whilst I was of site. No problems stacked nicely. Will be using again.
1 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Mr Read,
Thank you for taking the time to share your positive experience!
We are thrilled to hear that your ordering process was hassle-free and that the delivery was seamless even in your absence. Our team strives to provide convenient and reliable services. We appreciate your feedback and look forward to serving you again.
If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. Thank you for choosing us, and we can't wait to assist you in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Everything as expected
30 de enero de 2024
Respuesta de Insulation Wholesale
Dear Lee,
Thank you for your feedback! We're delighted to hear that everything met your expectations.
If there's anything else we can assist you with in the future, please don't hesitate to reach out.
We appreciate your support!
Best Wishes,
Alina Merkul
Head of Supply Chain
Online purchase delivered within 4-5…
Online purchase delivered within 4-5 working days with no hassle.
4 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Steven,
Thank you for sharing your experience with us!
We are delighted to hear that your online purchase was delivered without any hassle. Your satisfaction is important to us, and we appreciate your positive feedback.
If there is anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future and providing you with the same level of convenience and efficiency.
Best Wishes,
Alina Merkul
Head of Supply Chain
excellent delivery despite snow
1 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Mark,
Thank you for sharing your experience with us!
We are thrilled to hear that you had an excellent delivery, especially considering the challenging weather conditions with snow. Our team is dedicated to providing reliable service, and it is rewarding to know that we could meet your expectations even in adverse weather.
If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your support and look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Very fast delivery on time ready for…
Very fast delivery on time ready for building
31 de enero de 2024
Respuesta de Insulation Wholesale
Dear Mark,
Thank you for your review! We're thrilled to hear that our fast and on-time delivery helped you stay on schedule for your building project. Ensuring timely delivery is a priority for us, and we're glad we could meet your expectations.
We appreciate your feedback and look forward to serving you again!
Best Wishes,
Alina Merkul
Head of Supply Chain
Very good all over
27 de enero de 2024
Respuesta de Insulation Wholesale
Dear Ryan,
Thank you for your positive feedback! We're delighted to hear that you had a very good experience overall.
Your satisfaction is our priority, and we appreciate your support!
Best Wishes,
Alina Merkul
Head of Supply Chain
Very good service and excellent quality
31 de enero de 2024
Respuesta de Insulation Wholesale
Dear Florin-Ion,
We're thrilled to hear that you were pleased with our service and the quality of our products!
Providing top-notch service and delivering excellent quality is what we strive for, so it's wonderful to know that we hit the mark for you.
We truly appreciate your feedback and support!
Best Wishes,
Alina Merkul
Head of Supply Chain
From initial enquiry to delivery the…
From initial enquiry to delivery the service was first class.
25 de enero de 2024
Respuesta de Insulation Wholesale
Dear Peter,
Thank you for your fantastic feedback!
We're thrilled to hear that you had a first-class experience with us, from your initial enquiry all the way through to delivery. Providing top-notch service is our priority, and we're delighted that we could meet your expectations every step of the way.
We appreciate your support!
Best Wishes,
Alina Merkul
Head of Supply Chain
Early morning delivery of good quality insulation materials
Early morning delivery on specified day, with helpful delivery driver, enabled a swift unload & helped maximise my resources for that day.
Good quality materials at a competitive price, with great service. I would reuse & recommend this insulation supplier.
5 de febrero de 2024
Respuesta de Insulation Wholesale
Dear Grayam,
Thank you so much for your glowing review!
We're thrilled to hear that our early morning delivery, along with the assistance from our helpful driver, made your experience smooth and efficient. Providing high-quality materials at competitive prices while offering excellent service is what we strive for, and we're delighted to know that we met your expectations.
We're grateful for your recommendation and look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Excellent service and quick delivery
23 de enero de 2024
Respuesta de Insulation Wholesale
Dear Martin,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that your delivery arrived promptly.
Providing excellent service and ensuring timely delivery are top priorities for us, and it's fantastic to know that we met your expectations.
We appreciate your support!
Best Wishes,
Alina Merkul
Head of Supply Chain
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