Been with company for several years. Renewal came through at 30% increase from year previous year. Requested a quote as a new customer and got it cheaper than last year!. As with many insurance compan... Ver más
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Been with company for several years. Renewal came through at 30% increase from year previous year. Requested a quote as a new customer and got it cheaper than last year!. As with many insurance compan... Ver más
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Having recently started to teach yoga on a small scale. I felt it important to have peace of mind, knowing I had some protection from any injury claims. I hope I never need this cover though !! Ob... Ver más
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Over the past few years, I have always had regular updates and reminders to review my policy. This service has allowed me to budget my business finances and make any changes that I may need. Pri... Ver más
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A really simple quotation and purchase process, complicated by an error by me when inputting my contact email hence not being able to receive documents or log into my account! Expecting a 30 minut... Ver más
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Escrito por la empresa
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Reino Unido
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My renewal quote was quite high but I found better cover at a lower price online

Respuesta de Insure4Sport

Respuesta de Insure4Sport
Phone call was answered promptly and policy was reviewed and renewed fast in an encouraging, friendly manner

Respuesta de Insure4Sport
Simple to use and clear guidelines to follow.

Respuesta de Insure4Sport

Respuesta de Insure4Sport

Respuesta de Insure4Sport
A really simple quotation and purchase process, complicated by an error by me when inputting my contact email hence not being able to receive documents or log into my account!
Expecting a 30 minute hold situation on the telephone I was more than impressed by getting through to a real person after 5 rings and simply amending my personal details over the phone. Excellent service and a lovely change from having to deal with automated telephone systems.
Top marks!

Respuesta de Insure4Sport
All good, although online payment tried to proceed without discount. Fixed with a 'phone call.

Respuesta de Insure4Sport

Respuesta de Insure4Sport
Quick, easy and informative! Had everything i needed for my Yoga insurance.
All documents sent very quickly via email.
Thank you!

Respuesta de Insure4Sport
Great service great options of cover and at a great price highly recommended

Respuesta de Insure4Sport
Looks like good value for money. Price was low but with added extras still a little cheaper than Golf Care who wanted to charge me £40 for my 3rd year as a customer!

Respuesta de Insure4Sport
Everything is very easy and accessible. And most importantly, it's fast.

Respuesta de Insure4Sport
The quote was very good and was recommended by a friend.

Respuesta de Insure4Sport
Easy to use, pretty straight forward - had to call up and the guy was helpful and sorted my enquiry quickly.

Respuesta de Insure4Sport
UPDATE: I had a very useful phone call with a very nice man called Shaun earlier. He took on board all of the feedback I had and raised it so that in theory it shouldn't happen again. He reinstated my policy with a discount, and I felt like he took my concerns seriously. He gave excellent service, so I decided to renew my policy as he restored my faith in Insure4Sport.
I’ve been insured with Insure4Sport for two years and was quoted £102 to renew my policy into my 3rd year of teaching. Their own automated email states that if a policy has expired within the last 14 days, it can still be renewed through the online account.
My policy had lapsed, but only by 3 days, so under their own stated process this should not have caused any issue. However, the renewal option did not appear in my account at all, meaning I was unable to renew at the price I had already been quoted.
When I contacted support, I received template replies telling me to “get a new quote online” and treating me as a new customer, despite this being my third year of teaching and my third year with Insure4Sport. None of the replies addressed the fact that I was still within the 14‑day renewal window they themselves specify.
The only option offered was to take out a brand‑new policy at £70+ more for less cover, which is unreasonable given that the problem was caused by their system, not by me.
Given how unhelpful the responses were, and the lack of accountability for a clear system issue, I no longer feel confident that Insure4Sport would handle a claim fairly or reliably. Poor customer service at the point of renewal makes me question how they would behave if I ever needed to rely on the policy.
Also, as their reply started with "good morning/afternoon xxxx" it was clearly a template generic reply sent without any care or real consideration
I had previously been happy with Insure4Sport, but this experience has left me with no confidence in them and their service.
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