Insuristic Opiniones 

166
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed an unoccupied property insurance as our house sale was taking longer than initially anticipated and we had already moved into a rental. The entire process was extremely smooth, right from g... Ver más

Valorada con 5 estrellas sobre 5

Had to deal with father's death and the closing down of his estate which involved looking after an empty house for 6 months till it was sold. insuristic made insuring the empty property a breeze and R... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Had great difficulty finding insurance for a empty probate property. Rob made the process very easy and was very helpful. He clearly appreciatedthe difficulties I had experienced an... Ver más

Valorada con 5 estrellas sobre 5

Excellent provider for unoccupied house insurance. Used following a death in the family and whilst probate and sale of property was going through. No fuss, easy process and reasonable cost. Even bette... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

Insuristic is a digital first insurance broker. This means most of our products can be easily purchased online. We make insurance less complicated and tailored to your needs. Which gives you the confidence that your insurance should respond if you need it to. What's more, there are no hidden costs. We don't take big commission from our insurers nor do we charge you fees. This means we don't charge you to receive, change or cancel your insurance policy. We are committed to transparency. We tell you what we earn up front in our terms of business agreement, which we provide when you get a quote from us.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

166 opiniones

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1 estrella

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4,9

Todas las opiniones

(166)

73 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great value and service

Simple and easy to insure the house while in probate. Great level of cover and customer service were always so helpful to answer any questions we had.

1 de abril de 2026
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Respuesta de Insuristic

Thank you for your review Susan, and it's great to hear you liked our approach. All the best, the Insuristic Team

Valorada con 5 estrellas sobre 5

Great service

The website was easy to use and obtain a quote. Everything that was and wasn’t included was clearly detailed. For empty house/probate insurance I found Insuristic very competitive and when the insurance was no longer required because the house was sold, they responded promptly to my cancellation request. Great service.

26 de mayo de 2026
Opinión espontánea
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Respuesta de Insuristic

Thank you for your review. We are pleased we made this process easy for you. All the best, the Insuristic team.

Valorada con 5 estrellas sobre 5

5* - thank you

18 de mayo de 2026
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Respuesta de Insuristic

Thank you for your review, James. We are pleased you liked our early cancellation process. All the best, the Insuristic team.

Valorada con 5 estrellas sobre 5

Great value, great service !

Used unoccupied property probate insurance which was the best value I could find with good flexible requirements. As always the probate took longer than expected, but extending was super easy and still good value.
When cancelled due to sale got a prorata refund which wasnt expected and was handled really efficently.
Great value, great service !

6 de mayo de 2026
Opinión espontánea
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Respuesta de Insuristic

Thank you for your review, and we are pleased that you found our product to be of good value and liked our service. Our pro-rata refund process is fairly unique, so it's great you were able to get some money back. All the best for the future, the Insuristic Team.

Valorada con 5 estrellas sobre 5

Professional interactions and well priced

Professional, prompt service and competitive pricing for an unoccupied property. Quick response to enquiries and refund request was actioned with ease.

27 de abril de 2026
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Respuesta de Insuristic

Thank you for your review, and we are pleased you liked our pro-rata refund approach. All the best, the Insuristic team.

Valorada con 5 estrellas sobre 5

Professional, frictionless Unoccupied Property Probate Insurance

Unoccupied property probate insurance is a very specific requirement which is covered in a very professional way by these guys.
The sign up process was smooth and easy. We had to renew our cover due to an extended probate process, which was also quick and easy.
When it came to terminating cover, I received a pro-rata refund, with no cancellation fee, on the same day that I applied for it.
Fully recommend

28 de abril de 2026
Opinión espontánea
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Respuesta de Insuristic

Hi Andrew, thank you for taking the time to write a review of your experience. We are pleased you liked our process and service. All the best, the Insuristic Team.

Valorada con 5 estrellas sobre 5

Practical empty property insurance

I bought insurance for an empty property some distance away. There were no onerous requirements on me and I got well thought out cover at a great price. Best of all, if you need it, you can get a refund for the remaining time at any point.

30 de marzo de 2026
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Respuesta de Insuristic

Thanks for taking the time to leave a review Kevin, and we're pleased you liked our policy. All the best, The Insuristic Team.

Valorada con 5 estrellas sobre 5

Great to deal with.

Great to deal with.
Supporting my insurance needs and quick turnaround times for refund.

17 de marzo de 2026
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Respuesta de Insuristic

Thanks for your review Ian, and it's great to hear you liked our service. All the best, The Insuristic Team.

Valorada con 5 estrellas sobre 5

We were worried after a nightmare…

We were worried after a nightmare tenant left, owing us a small fortune, that the house would be empty until we could sell it. The insurance took a weight off our mind, until the the sale completed. Thank you for good service and prompt repayment of unused time on the policy. Thank you again.

24 de marzo de 2026
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Respuesta de Insuristic

Hi Chris, thank you for your review and pleased we took a weight off your mind. All the best, The Insuristic Team.

Valorada con 5 estrellas sobre 5

Couldn’t have asked for better service

Couldn’t have asked for better service. Quick, simple, easy to understand. Wish I had found them sooner!

27 de marzo de 2026
Opinión espontánea
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Respuesta de Insuristic

Thank you for your review Tiffany, and pleased you liked our service. All the best, the Insuristic Team

Valorada con 5 estrellas sobre 5

Unoccupied property insurance with excellent service.

We insured my late mother's house while the sale was going through. Her usual company would not provide unoccupied house insurance and Insuristic were excellent at coming up with a flexible policy with conditions that were much less onerous than other companies.

When we sold the house they gave us a pro-rata refund with no cancellation charges. This was paid within an hour of me requesting cancellation. A superb level of service. A highly recommended company.

31 de marzo de 2026
Opinión espontánea
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Respuesta de Insuristic

Thank you for taking the time to write this review, and we are pleased you liked our service. All the best, The Insuristic Team.

Valorada con 5 estrellas sobre 5

I purchased an empty home insurance…

I purchased an empty home insurance policy from Insuristic and had a great experience. The process was simple and straightforward, and I was able to get exactly what I needed—a short-term policy for 6 months.

One of the best features is the flexibility to cancel at any time, which gave me added peace of mind. I also received prompt and helpful responses to my questions, making it much easier to make a decision.

Overall, a great place to buy home insurance. I would definitely recommend Insuristic to others.

17 de marzo de 2026
Opinión espontánea
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Respuesta de Insuristic

Thank you for your lovely review Kumar, and we are pleased you liked our service. All the best, the Insuristic Team.

Valorada con 5 estrellas sobre 5

Probate/empty property insurance

We used Insuristic to cover
our mum's property following her death when the existing insurance company were not prepared to insure an empty property.
We found them very efficient and the conditions of the cover were not as prohibitive as some other companies we looked at.
When the property was sold we got a pro rata refund of the premium paid with no cancellation fee

10 de marzo de 2026
Opinión espontánea
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Respuesta de Insuristic

Hi Sally, thank you for your lovely review. We are pleased you liked our policy and service. All the best, the Insuristic Team.

Valorada con 1 estrellas sobre 5

Insured an empty property

Insured an empty property

A pipe burst in the attic over the Xmas break

Claim not upheld due to small print stating I needed to have someone check the property every 7 days (which I did) but was required to take pictures of the outside and inside and log entry and exit times of the empty property

I’m sure if I’d done the above there would have been an additional clause to stop the claim.

Save your money

17 de febrero de 2026
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Respuesta de Insuristic

Hi Brett,

We are sorry to hear of your dissatisfaction following the rejection of your claim. But we must clarify the facts regarding the "small print" you mentioned for the benefit of our other customers.

Insuristic prides itself on transparency. Our unoccupied property policies are designed to be easy to understand and comply with, but like most unoccupied property insurance policies, they require evidence of inspection to remain valid.

In this case, the insurer declined the claim because you couldn't evidence the 14-day inspection requirement had been complied with, which is a condition of cover.

To ensure our customers are fully aware of these duties before they buy, we provide multiple clear notifications:

DEDICATED WEBSITE GUIDANCE: We have a specific section on our website titled "Insuristic’s Insurance Inspection Requirements". It clearly states that properties must be inspected once every 14 days and explains exactly how to stay compliant.

SIMPLE PHOTO EVIDENCE: Unlike many insurers who require formal written reports, we only ask for one photo of the front of the property and one inside to confirm entry, which should be shared with our underwriters in the event of a claim. This approach makes it easy to demonstrate compliance with the inspection condition to ensure a smooth claims process.

YOUR DECLARATION: During your online application, you specifically answered ‘Yes’ to the question: "Is someone able to visually inspect the property at least every 14 days?". This was then confirmed in your Statement of Fact.

INSURANCE SCHEDULE: The 14-Day Inspection Clause is printed on page 2 of both your quotation and policy schedules in a large, legible font.

Insuristic has done everything we can reasonably do to ensure that our customers are aware of this condition.

There is no small print; our guidance is designed to be clear so that our clients are not caught out when they come to claim.

The Insuristic Team

Valorada con 5 estrellas sobre 5

Found this useful when house unoccupied…

Found this useful when house unoccupied for indeterminate period. Liked the proportionate refund promptly given.

12 de febrero de 2026
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Respuesta de Insuristic

Thanks for your review Gareth. There aren't many insurance brokers with such a generous refund policy. All the best, The Insuristic Team.

Valorada con 5 estrellas sobre 5

Website is clear and unambiguous

Website is clear and unambiguous, unlike other Companies who advertise Probate Insurance,
Questions on the application form were sensible and. crucially, were directed at Executors of the Estate.
Highly recommended.

13 de febrero de 2026
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Respuesta de Insuristic

Thank you for your review John, and for your feedback. We're pleased we made things easy. All the best, the Insuristic Team

Valorada con 5 estrellas sobre 5

Rob was brilliant

Rob was brilliant, really helpful throughout process. Well done and thank-you!

9 de febrero de 2026
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Respuesta de Insuristic

That's great to hear, and thank you for your feedback. All the best, the Insuristic team

Valorada con 5 estrellas sobre 5

Efficient & Helpful Insurance

Such a find! Specialist insurance company who know what they are talking about re. policies for unoccupied properties in probate. Quick response to enquiry. Easy to communicate with - email and phone calls. Very competitive policy prices with different levels of cover. Outstrips all the other insurance companies I tried. Excellent advice and service and easy to arrange insurance. Highly, highly recommend.

4 de febrero de 2026
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Respuesta de Insuristic

Thank you for your lovely review Jane, and we are so pleased we made the process so easy for you. Thanks again, the Insuristic Team.

Valorada con 5 estrellas sobre 5

Very clear and simple. No cancellation fees.

Very clear information provided to make an informed decision for peace of mind. Responded quickly to queries. Great service to insure unoccupied property with no cancellation fees and full pro-rata refund.
Very happy with service received.

6 de febrero de 2026
Opinión espontánea
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Respuesta de Insuristic

Hi Liz, we appreciate you taking the time to leave us a review. It is great to hear you liked our content, product and service. Thank you and all the best, the Insuristic Team

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