internetspecs.co.uk Opiniones 

910
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It’s always a pleasure to buy from Internetspecs, as being a small family run business they give you a more personal buying experience. Both Mark & Iain are always available to contact regarding you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great personal attention! You can order online, but they also provide a very personal service, checking everything and making sure I was happy before sending.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used internet specs a few times now and I’ve always been very happy with the glasses and customer service. Mark is particularly helpful and always willing to answer questions and to try and fi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again, absolutely brilliant. I have a pretty complex prescription but Mark was soooo helpful. Now have fantastic glasses and feel like I can see through walls!! Cannot recommend them HIGHLY enoug... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de gafas

Sobre internetspecs.co.uk

Escrito por la empresa

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

910 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(910)

48 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

5 star service and quality product

I highly recommend this company. Quality frames and glazing; excellent customer service and speedy service. I have now purchased 3 pairs of glasses from them and each has been perfect.

24 de noviembre de 2023
Opinión espontánea
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Jayne,

Thank you so much for your review. We're really pleased that you like the glasses you purchased from us. We hope to be able to help you for a fourth time!

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Very professional company

It is a very professional company; I ordered my glasses in no time and received them very fast, all up to the order specifications. The only thing I wish they provided were Zeiss lenses.

17 de noviembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi,

Thank you very much for your supportive review. We're glad that you're happy with your glasses.

All the best,

Internet Specs

Valorada con 5 estrellas sobre 5

The people at Internetspecs were…

The people at Internetspecs were absolutely brilliant. Their customer service was fantastic and I would highly recommend them.

9 de noviembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Mr Evans,

Many thanks for your supportive review. It means a lot to us that you you were happy with our customer service.

Kind regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Lovely glasses

Lovely glasses, reasonably priced. Easy to order and quick service.

16 de noviembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi,

Thank you for your kind words. We're really glad that you're happy with your glasses.

Best regards,

Internet Specs

Valorada con 5 estrellas sobre 5

excellent service

excellent service, super helpfull,great product
will be using them again soon

10 de noviembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Dave,

Thank you very much for your support. We're really glad that you liked our service and we look forward to being able to help you with your glasses again in the future.

Fond regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Great service

Great service. An issue was sorted extremely easily and the company was very helpful. Perfect glasses at a fraction of the cost on the high street.

3 de noviembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Nicola,

Thank you for your kind review. We're pleased that you're happy with your glasses and the price you paid.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - kept informed every step of the way - had to move temporarily but received my glasses without a hitch
Fantastic- keep up the great work 👍

1 de noviembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Pamela,

Many thanks for your supportive review. It means a lot to us that you were happy with our service.

Best regards,

Internet Specs

Valorada con 5 estrellas sobre 5

honest

honest, helpful

31 de octubre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Jiji,

Thank you for your review. We're pleased that your experience with us was positive.

Best regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Fantastic !

Easy to order.
Lovely spectacles at a very reasonable price, prompt delivery ( 5 Days to Austria )
Excellent company to deal with no problems.

3 de noviembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Michael,

Many thanks for your supportive review. We're really glad that you're happy with your specs and we hope we can help you with your glasses again one day.

Kind regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Excellent service at very reasonable…

Excellent service at very reasonable prices. Cannot fault Internet specs. I would strongly recommend.

1 de noviembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi,

Thank you very much for your kind review. We're glad that you were happy with our service and our prices and we hope to be able to help you again in the future.

All the best,

Internet Specs

Valorada con 4 estrellas sobre 5

Good company, would use again.

Specs received were exactly as ordered and expected. Only downside is that no delivery date was given and the order took longer than anticipated - something I have already flagged up with the company. Would use again.

1 de noviembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi David,

Thank you for your supportive review. We're glad that the glasses matched your expectations. Apologies that we were slightly over our 5 to 10 working days delivery timescale for your order. We welcome your feedback and we hope to be able to help you again with your glasses in the future.

Best regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, good service, at the right price, with a quick delivery.

31 de octubre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi George,

Many thanks for your kind review. It means a lot to us that you were happy with our service and that you found us to be helpful.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Good quality good service

2nd time I Have used Internet specs very good service and quality frames

18 de octubre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Charles,

Many thanks for your kind review. We're glad that you came back to us for your frames and we look forward to hopefully helping you again in the future.

All the best,

Internet Specs

Valorada con 5 estrellas sobre 5

Great service!

Another excellent experience purchasing lenses from Internetspecs. Friendly, knowledgeable, efficient service. Highly recommend!

23 de octubre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi,

Thank you for your kind review. We're really glad that you were happy with our service.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Great reglaze

The first time I have used the reglaze option, and it was very straightforward. My glasses (for computer use) are great.

20 de septiembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi,

Thank you for your support. We're pleased that you're happy with your reglaze (lens replacement) and that you found the process of ordering with us straightforward.

Best regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Phenomenal service

This has been an absolutely brilliant experience with amazing customer service. Probably some of the best customer service I've ever had with a real eye for the individual customer and needs. There was a web issue that saw me struggling to place an order, but Ian contacted me and reserved the pair I wanted for when I was able to place the order. He also kept me up-to-date throughout the process which was really nice. Would absolutely recommend!

11 de octubre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Siobhan,

Thank you so much for your detailed and supportive review. We're really glad that your experience of our service was positive.

Kind regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Excellent service at a competitive price.

The service was excellent, prompt and professional.
Mr Sceats returned my call promptly even though it was Saturday morning and I didn't really expect the office to be open anyway. He was helpful and professional throughout and his experience as an optometrist (retired) was invaluable. My frames arrived next day by special delivery and the price was very competitive. I made a considerable saving on the high street price I had been quoted. Highly recommended.

18 de septiembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Michael,

Many thanks for your supportive and detailed review. We're pleased that you were able to save money by coming to us.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Great Communication, Service, Price and Fast Shipping.

Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were shipped on a Saturday and delivered the following Thursday. Upon receipt I liked them so much I decided to order another Walter & Herbert style and Mark gave me a 20% discount and a great deal on the lenses. The second shipment was sent on a Friday and arrived in the USA on Tuesday. Good going Internetspecs.co.uk

10 de octubre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Joseph,

Thank you so much for your detailed review. We're really glad that you're happy with your Walter & Herbert glasses. We use the UK Royal Mail's 'International Tracked & Signed' service to post to the USA - I think delivery in just 4 days to America has to be a record for us - maybe for the Royal Mail too! Long may it continue!

Best regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Excellent service and great glasses

13 de septiembre de 2023
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi Bridget,

Many thanks for your kind review. We're really pleased that you were happy with our service and with your glasses.

Fond regards,

Internet Specs

Valorada con 1 estrellas sobre 5

scam email company

Okay so i feel like I should give more information than that

I’ve never bought from this company. I didn’t even know they existed.

Until my email was flooded with fake giveaways and fake articles, all of which ended with links to this company website and contact info for this business.

I have no idea why, but I don’t particularly care for the why, I just want it to stop.

25 de septiembre de 2023
Opinión espontánea
Logotipo de internetspecs.co.uk

Respuesta de internetspecs.co.uk

Hi,

We sincerely apologise for the inconvenience you've encountered. Earlier this week, our website experienced a significant disruption due to a DDoS attack, which was intended to temporarily disable our site. The magnitude of this attack was substantial, causing our server to be offline for nearly two days.

Although we had robust security measures in place, it appears that cyber threats are becoming more advanced. To further safeguard our site from future incidents, we have enhanced our security measures.

We deeply regret the unsolicited emails you received as a consequence. These were not sent from our servers and suspect these might have been sent with the intention of tarnishing our reputation. Please do forward an example of one of the emails received to info@internetspecs.co.uk so that we can analyse the headers. We are taking all necessary steps to ensure such incidents do not recur and appreciate your understanding during this time.

Kind regards,

Internet Specs

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más