internetspecs.co.uk Opiniones 

910
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It’s always a pleasure to buy from Internetspecs, as being a small family run business they give you a more personal buying experience. Both Mark & Iain are always available to contact regarding you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great personal attention! You can order online, but they also provide a very personal service, checking everything and making sure I was happy before sending.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used internet specs a few times now and I’ve always been very happy with the glasses and customer service. Mark is particularly helpful and always willing to answer questions and to try and fi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again, absolutely brilliant. I have a pretty complex prescription but Mark was soooo helpful. Now have fantastic glasses and feel like I can see through walls!! Cannot recommend them HIGHLY enoug... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de gafas

Sobre internetspecs.co.uk

Escrito por la empresa

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

910 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(910)

48 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous. 10/10.

My wife was really pleased with an order from these guys last year, so I thought I’d try them out. I’m glad I did. Wonderful experience from a retired optician who now runs this business. I could not recommend them enough. Wonderful Aspinal reading glasses, and opted to buy the 2 pairs to qualify for the discount. Delivery very prompt also. 10/10.

6 de mayo de 2026
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Respuesta de internetspecs.co.uk

Hi James,

Thank you so much for your supportive review. We're really glad that you and your wife were happy with our service and we hope to be able to help you both again someday.

Best regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Cheapest spectacle / glasses lens replacment

This is the cheapest and best spectacle lens replacement for thin lenses. The customer service is excellent and there is a very personal approach to updating you on your order. I’ve recommend them to everyone I know and they agree! Keep up the fantastic work. Thanks!

12 de mayo de 2026
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Respuesta de internetspecs.co.uk

Hi F Jan,

We're flattered by your review - thank you so much! We're really glad that you were happy with our customer service. And thank you for recommending us. It's very much appreciated.

Best wishes,

Internet Specs

Valorada con 5 estrellas sobre 5

Great service

Received my glasses as expected within a week of placing the order. Great service!

8 de mayo de 2026
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Respuesta de internetspecs.co.uk

Hi CL,

Many thanks for your kind review. It means a lot to us that you were happy with our service.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Great value. Easy to navigate website. Great products…

Really straightforward user-friendly Internet site.

Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops.

Ordered internationally (easy to order) and they arrived within about two weeks (would’ve been faster if it wasn’t for those pesky customs people! Ha ha)

Gave all my measurements online and the fit and sight lines are really good

Already looking online for another pair

8 de mayo de 2026
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Respuesta de internetspecs.co.uk

Hi Nancy,

Thank you for your detailed review. We're really pleased that you found our website easy to use and that you found the glasses to be good value for money. We look forward to helping you again if you decide to order another pair!

Best regards,

Internet Specs

Valorada con 5 estrellas sobre 5

The re -glaze of my Ghost glasses are…

The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back.
The service I get from these guys is spot on. If there is anything needing to be addressed they will contact you to ensure everything is discussed before proceeding.
Excellent, definitely recommend

29 de abril de 2026
Opinión espontánea
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Respuesta de internetspecs.co.uk

Hi Kirsty,

Thank you very much for your supportive review. We really value your custom over the years.

All the best,

Internet Specs

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email. Nothing too much trouble. I will continue to use for future glasses. Thank you to both of you.

6 de marzo de 2026
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Respuesta de internetspecs.co.uk

Hi Susan,

Many thanks for your personal review of us. We're very grateful for it and for you as a customer.

Best regards,

Internet Specs (Mark and Iain!)

Valorada con 5 estrellas sobre 5

Super service from Internetspecs

Super service from Internetspecs. Great customer care. Beautiful frames and perfect lenses. Thank you x

7 de marzo de 2026
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Respuesta de internetspecs.co.uk

Hi,

Thank you immensely for your kind review. We're really glad that you're happy with our service and the frames and lenses and we hope to be able to help you again with your glasses in the future.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Excellent customer service and personal…

Excellent customer service and personal contact with questions, family run. Glasses arrived clean and packed perfect. I’ve recommended to two friends.

5 de marzo de 2026
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Respuesta de internetspecs.co.uk

Hi Larry,

Thank you so much for your supportive review. We really appreciate it. And thank you for recommending us to your friends.

All the best,

Internet Specs

Valorada con 5 estrellas sobre 5

Great service

Great service, nice to get a phone call confirming my order which really demonstrates you’re dealing with an actual person. Would definitely use again.

18 de febrero de 2026
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Respuesta de internetspecs.co.uk

Hi Richard,

Many thanks for your supportive review. We appreciate you mentioning that you'd use us again. We'd be happy to help if you decide to.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Great communication.

Great communication.

12 de febrero de 2026
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Respuesta de internetspecs.co.uk

Hi J MacDonald,

Thank you very much for your support. We're really pleased that you were happy with our communication.

Best regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Their communication is excellent

Their communication is excellent. I have used them twice and both times their professionalism shines through. They are also good value for money I believe. I will definitely be buying glasses from them again.

17 de enero de 2026
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Respuesta de internetspecs.co.uk

Hi Ross,

Thank you so much for your supportive review. We're really glad that you found us to be professional and we look forward to helping you with your glasses for a third time!

Best wishes,

Internet Specs

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great communication and advice
Highly recommend

16 de enero de 2026
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Respuesta de internetspecs.co.uk

Hi Mrs CWJ,

Many thanks for your support. We're really pleased that you were happy with our service.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Really happy with my purchase

Really happy with my purchase. Would use again.

3 de enero de 2026
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Respuesta de internetspecs.co.uk

Hi Lisa,

Thank you very much for your supportive review. We're really pleased that you're happy with your purchase and we hope to be able to help you with frames in the future.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Great experience

Great experience, fast, good quality

16 de diciembre de 2025
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Respuesta de internetspecs.co.uk

Hi Kevin,

Thank you so much for your support - it means a lot to us. We're really pleased that your experience with us was positive.

Kind regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Great Service from the team.

Great Service from the team.
There was some confusion with my order that was handled personally and professionally.
Frames came promptly and well packaged. Thank you.

18 de diciembre de 2025
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Respuesta de internetspecs.co.uk

Hi Sam,

Many thanks for your supportive review. We're really glad that you were happy with our service.

Best regards,

Internet Specs

Valorada con 4 estrellas sobre 5

Great if you can wait

Excellent price and craftsmanship; good communication with quick response to email inquiries. But slow delivery: ordered on 15 November and arrived on 23 December.

9 de diciembre de 2025
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Respuesta de internetspecs.co.uk

Hi Mark,

Thank you for your detailed review. We're pleased that you're happy with the price you paid as well as the quality of the glasses.

We're sorry for the delay with your glasses. Your lenses did take longer than our usual lenses to fit as they needed to be specially cut (known in the trade as 'surfaced lenses'). We then posted to you in America using the UK Royal Mail's 'International Tracked & Signed' service. Usually posting to the US takes about a week. Your glasses were unfortunately held up for a long time at American customs, which we've found to be unusual. A contributing factor may have been due to it being the busy Christmas period. We're glad that you were finally able to receive your glasses and were pleased with them.

Warm regards,

Internet Specs

Valorada con 5 estrellas sobre 5

Excellent professional service

Was able to buy wide glass frames with prescription lenses that had been unable to source elsewhere. Diligent ex optometrist rang me to check I had entered correct details.

16 de diciembre de 2025
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Respuesta de internetspecs.co.uk

Hi Angela,

Thank you so much for your detailed review. We're really glad that you found our service to be professional.

Fond regards,

Internet Specs

Valorada con 5 estrellas sobre 5

As always fantastic service

As always fantastic service, perfect clarity, I have used this company a few times this year as well as previous years would recommend and have done without hesitation.

8 de diciembre de 2025
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Respuesta de internetspecs.co.uk

Hi Denise,

Thank you greatly for your supportive review and for your custom over the years. It means a lot to us to have you as a customer.

Best regards,

Internet Specs

Valorada con 4 estrellas sobre 5

Expect Customs Delays if from EU

Product as described.

3 de diciembre de 2025
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Respuesta de internetspecs.co.uk

Hi,

We're glad that you have now received your frame. We posted to you in Germany using the UK Royal Mail's 'International Tracked and Signed' service. Usually posting to Germany takes about a week, but your frame was delayed at German customs unfortunately, possibly due to the busy Christmas period. Apologies and we hope you weren't too inconvenienced by the delay.

(Please note: the following part of our reply relates to a part of the customer's original review, before the customer edited it in January, 2026).
Regarding the Trustpilot emails you received to rate your experience, we send an automatic email to customers one week after we post glasses to them. We're required by Trustpilot to select a specific time period and as the majority of our customers are from the UK, we decided to send the first email one week after we post. We do mention on the emails you received that you may receive the review invitation before your frame arrives and that you're welcome to wait with writing your review until after you receive your frame.

Kind regards,

Internet Specs

(January, 2026 edit: We now send just one Trustpilot email asking to review us, 12 days after we post glasses to customers).

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