In-Time Watch & Jewellery RepairsOpiniones 

409
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Trish and her cover Hammad are just the best. Nothing is too much trouble including helping me specify a bespoke strap for a very unusual watch by Charriol which had a really uncomfortable bracelet an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Watch strap lifting away from face. Took it to two shops in Westfield, one said it needed to go to repair centre (six week lead time), the other said it needed a part to be ordered (two week lead tim... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Took a very very tarnished silver bike chain bracelet in for cleaning. I was served by Trish. I can't believe how good the result is like brand new. Excellent customer service by Trish and after 42 ye... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Selected a watch strap and paid for the item, waited for purchase to arrive sent email asking about purchase. No answer again re emailed, no answer. Contacted customer service about purchased product.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Relojería
  2. Joyería

Escrito por la empresa

UK's leading watch & jewellery repairs. Our branches are located in popular department stores across the country, including: Grafton Centre Cambridge, Arndale Centre Manchester and St Enoch Centre in Glasgow.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

409 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(409)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very friendly and professional service

Very friendly service, had my wedding and engagement rings cleaned for no charge at the Newcastle John Lewis store. They look great. Very pleased with the service and result.

3 de junio de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Helen,

Thank you for taking the time to leave us a review. We're delighted you are happy with the service received at our Newcastle store.

We hope to hear from you again in the future.

Valorada con 5 estrellas sobre 5

I've just had my watch repaired.

I've just had my watch repaired.
Absolutely delighted brilliant service friendly professional staff, quality work, and competitively price cannot recommend In-Time Watch repairs highly enough.

30 de mayo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Sean,

Thank you for leaving a review.

It's great to hear you have received a positive service from us at our store in Crystal Peaks.

Valorada con 5 estrellas sobre 5

Dreyfuss watch repair.

Sent In Time my Dreyfuss watch which had stopped working after 15 years. They carried out a full service and repair within 2 weeks at a resonable cost and returned the watch well packaged.
Excellent service and I'm happy to recommend.

25 de mayo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hello,

Thank you for taking the time to leave us a review.

We're delighted you are happy with the service received and hope to hear from you again in the future.

Valorada con 5 estrellas sobre 5

In-time repaired my ladies Raymond Weil…

In-time repaired my ladies Raymond Weil watch and I am extremely pleased to have it back in full working order. The method of sending it to them was clear and easy and the company were very helpful with my enquiries. I am more than pleased with them and the cost of the repair was most acceptable.

23 de mayo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Alan,

Thank you for taking the time to leave us a review.

We are very grateful for your custom and hope to hear from you again in the future!

Valorada con 5 estrellas sobre 5

I sent them my Michael Kors watch that…

I sent them my Michael Kors watch that was my favourite. I was given 2 quotes. One basically a touch up and the other like a proper service. I chose the more expensive. I was astonished when I received my watch back. It looked like a brand new one. I was so pleased. Excellent service, kept up to date all the way through. Brilliant company. I shall definitely use them again and highly recommend them to all my friends. Thank you.

9 de mayo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Karen,

Thank you for taking the time to leave us a review!

We are delighted you are happy with the service received.

Please let us know if there's anything we can help with in the future.

Valorada con 1 estrellas sobre 5

5 stars

5 star rating for the kind,friendly and efficient service provided by Jim and Paul at Intime,The Thistles Shopping Centre,Stirling

6 de mayo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Brenda.

Thank you for taking the time to leave us a review.

We believe you may have selected 1 star by accident as the rating you gave doesn't reflect your review!

We would be so happy if you could kindly change it.

Thank you.

Valorada con 1 estrellas sobre 5

Everything was poor

Everything was poor. Iet my watch 6 weeks ago (3 weeks to get deliver to the warehouse or wherever they sent the watches), 2 weeks to get a response of how much it would cost and 2 weeks to get it back delivered.
I do not recommend. It’s waste of time

6 de mayo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Good morning,

Thank you for taking the time to leave us a review. We are very sorry to hear this.

Please could you provide the job reference so we can look into this further? The reference will be 6 numbers.

Many thanks.

Valorada con 5 estrellas sobre 5

I sent my Pulsar watch to them to…

I sent my Pulsar watch to them to correct the fault that the Day no. could not be manually changed. I was quoted a price and sent it to them. They inspected the watch, found they could fix it at a less expense price and sent me a £15 refund! The watch was fixed and returned to me all in an acceptable timeframe and I was informed by email every step of the way. A truly excellent service!

11 de abril de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Keith,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

Five Star Service

Abdul, manager of In-time situated in the Grafton Centre, Cambridge gave me the best service I have received from a watch shop, (including some very expensive ones). He replaced the battery of my Raymond Weil Tango and the strap with an alligator Hirsch model. From the moment he served me he was polite, listen to my needs and gave me excellent advice. The work was carried promptly and to a very high standard. I've paid three times as much for much less! Much appreciated.

1 de abril de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Peter,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

Worth the money

In Time, The Bridges, Sunderland.
Watch batteries replaced and watches cleaned.
Friendly polite helpful staff (Derek).
Excellent service.
Good value for money.
Will return in future to this branch

1 de abril de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Ian,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

Got my earings fixed

Got my earings fixed. Lovely job done. Also had them cleaned, which is a nice bonus

31 de marzo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Irena,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

The diamond dazzle stick is great

The diamond dazzle stick is great, really easy to use and my ring has come up fantastic, lovely and sparkly. The shop assistant was very helpful and friendly. Would recommend intime repairs 👍🏻

22 de marzo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Karen,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

Why go elsewhere??!!!

I have just had the most fantastic service from your guy in Brighton Churchill Square Mall. - Polite, friendly, professional and competent. great customer service! Definitely a 5*.

16 de marzo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

l would just like to say that In

l would just like to say that In - Time at Taunton Hatcher& sons ltd Branch offer a exceptional service, Susie that works there is a credit to your company and always gives a first class service and is a pleasure to visit the store , l give her five stars

6 de marzo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Sylvia,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Rings cleaned and repaired within a week looking brand new. Securely sent and returned by post. I was kept informed by email of arrival, repair and return. Would definitely use again. Highly recommended.

2 de marzo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

Friendly service my watches were…

Friendly service my watches were treated with great care and attention

1 de marzo de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Tom,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

Great Service

I have been very satisfied and impressed with the service I have received from In-Time. From sending my rings to be cleaned on the Thursday, I had them back the following Thursday.
I was kept up to date with the process at every step.
Very reasonable prices and fantastic service.
Will definitely use again.

24 de febrero de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Annabel,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

Perfect clasp replacement

They replaced the clasp on my Seiko watch and provided excellent service throughout. They initially tried to get a Seiko clasp but as this was no longer available for the model of my watch they provided a generic one which is perfect. The level of communication they provided about the repair was very good and the friendliness/knowledge of the staff restores your faith in customer service

20 de febrero de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi Brian,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

Valorada con 5 estrellas sobre 5

Great staff in the Bridges

Great staff in the Bridges. They helped match up a strap for my watch today. Great service!

18 de febrero de 2022
Opinión espontánea
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Respuesta de In-Time Watch & Jewellery Repairs

Hi James,

Thank you so much for taking the time to leave us a review.

We are delighted you are happy with the service received.

Best regards,

The In-Time team

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