Intus Healthcare Opiniones 

3073
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having been on their CPAP subscription plan for two years now, I honestly cannot fault the service. ​Right from day one, I was supplied with a top-notch, brand-new machine. The ongoing support has... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and attentive staff. Even rearranged an appointment that was delayed due to my mistake and expedited my CPAP machine. Have already recommended the service to friends

Valorada con 5 estrellas sobre 5

Upon arriving in London from the U.S. for our 2 week holiday my husband discovered that his CPAP was not working properly. My Google search for a rental landed on Intus & I ordered right away. It arri... Ver más

Valorada con 3 estrellas sobre 5

I used Intus for my sleep test, cpap machine, supplies and recently the Resmed Airmini. They are a good company and happy with most purchases but falling short on latest transaction Airmini and c... Ver más

Información sobre la empresa

  1. Proveedor de equipamiento médico
  2. Tienda de salud y belleza
  3. Consultor de salud
  4. Clínica del sueño

Sobre Intus Healthcare

Escrito por la empresa

Intus Healthcare specialise in providing support and equipment for Obstructive Sleep Apnoea, primarily CPAP therapy. They provide a pioneering In-Home Sleep Test for quick, convenient testing for Sleep Apnoea, and supply a diverse range of products to suit every patient.

They also provide equipment for other conditions such as nebulisers for asthma and nasal irrigators for sinusitis.

Intus have a patient-focussed approach, and therefore put customer satisfaction at the heart of what they do - providing a wealth of free information and advice, honest and accurate product listings, and offering a professional and reliable service experience.

If you're struggling with your sleep, contact Intus today to see if they can help get you on the right path towards a good night's sleep.

How can Intus help you...?

Book a Sleep Test Browse CPAP Products Sleep Apnoea Advice Contact us by Email Call us free on
0800 024 8050

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(3073)

760 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Product isn't great and is very bulky…

MAD poduct isn't great and is very bulky in the mouth, once set it's almost impossible to change the fit. Sadly for me it was a waste if £66.

I would warn that the test device isn't the most comfortable for the cost, however it does work and the instructions are very easy to follow which was good. I had now issues with the sleep test product and would recommend.

I can say that the product was refunded by the customer service team, which I'm thankful for as this means at least I only lost the cost of the delivery.

Overall I will amend this review to reflect the refund and the service received through email.

2 de julio de 2026
Logotipo de Intus Healthcare

Respuesta de Intus Healthcare

Good morning,

Thank you so much for your feedback regarding your order. We are sorry to hear this doesn't seem to be working well for you.

Our customer service team will be in touch with you to see how we can resolve this for you.

Hope you have a lovely day.

Intus Healthcare

Valorada con 5 estrellas sobre 5

The length of time you need to wait…

The length of time you need to wait threw the NHS isn't the best,you don't have to worry with intus,yeah it's expensive but if you have to wait on th NHS list for 18 months or more it's a tenner a month in one hit and you have your results in 48 hours from order to sleep study to results in your mail box .... HASSLE FREE !!!😁 totally 💯% highly recommended

1 de julio de 2026
Valorada con 5 estrellas sobre 5

Outstanding

Outstanding, right from the initial enquiry to speed of delivery of test device and finally an extremely detailed 17 page test report

30 de abril de 2026
Valorada con 5 estrellas sobre 5

Great company

Great company. I bought a mask with their mask guarantee so I could return it if it wasn’t suitable. Unfortunately the mask wasn’t right for me and they organised the return with no quibble and refund was super quick. Really pleased with my experience.

5 de junio de 2026
Valorada con 5 estrellas sobre 5

Outstanding Customer Service and Excellent Support

I rented a CPAP machine from Intus Healthcare for two months while I was in the UK last year, and the service I received was excellent from start to finish.

The customer service team was friendly, professional and extremely knowledgeable. Whenever I had a question, they were always happy to help and took the time to explain everything clearly.

Delivery was also very fast, and the whole rental process was straightforward and hassle-free.

It's refreshing to deal with a company that genuinely values its customers and provides such a high standard of support. I would have no hesitation in recommending Intus Healthcare to anyone looking to rent or purchase CPAP equipment.

27 de agosto de 2025
Valorada con 3 estrellas sobre 5

One incorrect product was sent

One incorrect product was sent, but they immediately put this right and the new hose arrived the following day and details of how to return the incorrect one. So, small mistake, but put right very quickly

22 de junio de 2026
Valorada con 3 estrellas sobre 5

I've found the whole process confusing

I've found the whole process confusing and poorly described. I've found it hard to know what to expect and what to do. For example, being told days before set up that I just need to press the on button, then getting a generic booklet from the company with the machine (that didn't say that) along with a complex book of instructions I didn't realise I didn't need to follow (and still don't understand). Frankly there should have been a consultation with the equipment to hand, not before.
I don't doubt the quality of the equipment and I think the service will be ok when I'm up and running. But I'd recommend others to check out different services in case they're clearer.

22 de junio de 2026
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Respuesta de Intus Healthcare

Hello Jennifer

Thank you for taking the time to share your feedback.

We're sorry to hear that you found the setup process confusing and that it wasn't as clear or straightforward as it should have been. We understand that starting treatment can feel overwhelming, and we're sorry that your experience didn't meet your expectations.

We're pleased we were able to speak with you and provide some additional reassurance and guidance. Your feedback about the timing of consultations and the information provided during setup is valuable, and we'll share it with our team as we continue to improve the experience for future patients.

We're glad to hear you have confidence in the equipment and hope that, now you're up and running, your treatment goes smoothly. If you have any further questions or need any additional support, please don't hesitate to get in touch – we're always here to help.

Intus Healthcare

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